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faulty iphone,apple shop replacement?


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Old 05-11-2009, 13:58
jiekam
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Join Date: May 2005
Posts: 162

Hey i recently bought an iphone(26th sept 09)and still have the receipt.

i noticed almost from the off that when people called the reception wasnt great and the call was broken up alot.i thought it could be that im inside but no other mobiles have had this problem in the past!!

Now i know it happens all the time(inside and out)and all calls seem broken like the reception is bad.

also last nite my gf txd me numerous times and i received them when i turned my phone on and off!!

but when i went into my msgs there was no sign of them??

all these problems at its not even 2 months old.

is there anyway i can get a replacement phone from apple as i still have the receipt from the o2 shop in the trafford center?
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Old 05-11-2009, 14:23
simon69c
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Join Date: Feb 2004
Location: Glasgow
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Definitely sounds faulty to me. Just book yourself a genius appointment at your nearest Apple store and they should be able to sort you out with a replacement straight away. Might be worth trying a restore in iTunes first though - that can often shake out some of the funnies.
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Old 05-11-2009, 14:34
whackyracer
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Join Date: Jan 2007
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Yup, genius is the way to go. they gave me a replacement phone when they couldn't fix my wi=fi issue and i didn't even have a receipt or anything!
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Old 05-11-2009, 14:46
jiekam
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Join Date: May 2005
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just made my reservation online for sat at 1pm.lets hope they find the problems aswell!

no doubt it will work fine when i take it there!!
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