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Volume is now not working post OTA upgrade.


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Old 10-11-2009, 18:51
beberex
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After the OTA upgrade this afternoon the volume now won`t adjust from the remote. Very similar to not being able to adjust the volume when viewing a program with Dolby Digital sound in HD. The only difference is that it doesn`t shut off completely when set to zero.

Edit:

Just tried switching off Dolby in sound settings - no different.
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Old 10-11-2009, 18:54
carvell
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You using optical out?

A few reports saying this has been broken, indeed.
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Old 10-11-2009, 18:58
beberex
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Yes carvell. I`m using optical out. Sigh.
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Old 10-11-2009, 19:05
beberex
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Lip sync seems to have reared its head on some programs as well.
Never had any problems with this before.

Lip sync was always grayed out before with my box but now it`s on the menu. Not impressed.
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Old 10-11-2009, 19:41
GaseousClay
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Lip sync was always grayed out before with my box but now it`s on the menu. Not impressed.
Lip sync is grayed out in non-freesat mode, and in freesat mode before the set top box is tuned to a channel from having been in non-freesat mode. All other times it is active.
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Old 10-11-2009, 20:45
Quattroka
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Yes carvell. I`m using optical out. Sigh.
Same problem here guys, after today's OTA update there's no longer any optical out volume from my Foxsat-HDR. It's only possible to mute the volume.

Bob Cat... Can you get the Humax team to rectify this? The optical audio is a very important feature for many of us!

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Old 10-11-2009, 22:09
underzone
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... and we waited so looong for this update! Wish I could afford the Panasonic box!
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Old 10-11-2009, 22:20
MOB
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Yes carvell. I`m using optical out. Sigh.
Surely you adjust the volume on the home cinema? I've always had my box on full volume & adjusted the DVD for 'easy listening'. One advantage of using a Pronto perhaps?
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Old 10-11-2009, 22:24
vortex
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Pre-update the (optical o/p) volume control worked on SD only but not HD.

Post update it does not work on either.

David
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Old 11-11-2009, 08:03
will1975
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Surely you adjust the volume on the home cinema? I've always had my box on full volume & adjusted the DVD for 'easy listening'. One advantage of using a Pronto perhaps?
Same here, always leave the various boxes at Max volume and adjust volume on the amplifier. Get better sound quality that way.
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Old 11-11-2009, 08:27
Frank1
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Same here, always leave the various boxes at Max volume and adjust volume on the amplifier. Get better sound quality that way.
But why take this function away?

Surely this is a bug introduced in this version as nothing is mentioned in the release notes.
I miss this functionality as the Humax remote won't operate my DD decoder.

Frank
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Old 11-11-2009, 10:18
grahamlthompson
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Same here, always leave the various boxes at Max volume and adjust volume on the amplifier. Get better sound quality that way.
That would be fine if DD and mpeg audio were at roughly the same fixed level. They aren't at least on my system mpeg is around 5Db louder than DD
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Old 11-11-2009, 11:58
MOB
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That would be fine if DD and mpeg audio were at roughly the same fixed level. They aren't at least on my system mpeg is around 5Db louder than DD
Does your system not have a volume control?
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Old 11-11-2009, 16:12
grahamlthompson
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Does your system not have a volume control?
Well that's a rather stupid and unhelpfull post. You have missed the whole point the optical output is a single output that carries Dolby Digital sound for HD channels and Mpeg1 layer 2 for SD channels. The mpeg1 layer 2 fixed volume is approx 5dB louder in volume than Dolby Digital. I have a 5.1 surround sound amplifier outputting up to 130W a channel over 5 channels and a 150W subwoofer. Imagine listening to a ITV HD transmission in Dolby Digital 2.0 and it finishes, result a sudden 5dB increase in volume. It's not good for the earholes, annoys the neighbours, terrifies the cat (choose any permutation ). Previously you could adjust the mpeg1 volume to match the DD resulting in little or no change when switching from DD to mpeg.
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Old 11-11-2009, 18:18
Beovision
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I got the same problem today, thought my amp was knackered. I will be gutted if this function does not return as ajusting for adverts and low quality channels was well handy.
Now it will be 'AUDIO' 'VOL +/- ' then 'PVR' just to ajust volume and resume PVR function.
This is awful, please someone tell me it will return.
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Old 11-11-2009, 19:11
hillel
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Well that's a rather stupid and unhelpfull post. You have missed the whole point the optical output is a single output that carries Dolby Digital sound for HD channels and Mpeg1 layer 2 for SD channels. The mpeg1 layer 2 fixed volume is approx 5dB louder in volume than Dolby Digital. I have a 5.1 surround sound amplifier outputting up to 130W a channel over 5 channels and a 150W subwoofer. Imagine listening to a ITV HD transmission in Dolby Digital 2.0 and it finishes, result a sudden 5dB increase in volume. It's not good for the earholes, annoys the neighbours, terrifies the cat (choose any permutation ). Previously you could adjust the mpeg1 volume to match the DD resulting in little or no change when switching from DD to mpeg.
Yep, now I know what oomph my Acoustimas system can really deliver. I wish I didn't!
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Old 11-11-2009, 22:10
smorgo
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For me, this 'enhancement' is a major PITA.

Having to switch the remote to AUDIO in order to adjust the volume, then switch back to PVR for everything else is just stupid. What really doesn't help is that it's really easy to screw up other settings on the amp (such as DSP mode) without realising it.

If the remote could be programmed so that the volume buttons controlled the AUDIO volume while in PVR mode, it'd be fine.

Or have an option to configure the behaviour of the volume control over the optical output.

As it is, I've now got the added complication of moving over to a universal remote to 'fix' this.

Would the geniuses who thought this up please explain why it's such a good idea to my missus??
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Old 12-11-2009, 09:26
grahamlthompson
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Same here, always leave the various boxes at Max volume and adjust volume on the amplifier. Get better sound quality that way.
Left this for a while in case somebody else pointed out the error.

Firstly I don't think that this is always true. It entirely depends on the output level of the box compared to the sensitivity of the first stage of the power amplifier. If loud passages get clipped by the power amp it mos't certainly won't give the best quality, quite the reverse. Around 50% is the best general advice as not only should this avoid clipping the sending amp should be generating less harmonic distortion.

In any case this assertion is totally false in respect of this discussion, the spdif connection is a digital one so only carries a stream of 0's and 1's. The loudness (amplitude) of the 1's has no effect on the quality, provided the digital decoder can tell the 0's from 1's it wont make any difference how much the digital stream is amplified unless it get's so loud that increasing signal distortion makes the 0's hard to tell from the 1's
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Old 12-11-2009, 09:44
2Bdecided
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If the remote could be programmed so that the volume buttons controlled the AUDIO volume while in PVR mode, it'd be fine.
Or the TV - like a Sky remote does.

I'm not a Sky Fan - but it's obvious functionality - in fact having a dedicated TV volume and TV power button would mean the remote could stay on "PVR" all the time - having to switch TV/PVR every time you want to adjust the volume or pause the programme is a pain. It's always set to the wrong one when you suddenly need to pause (phone rings) or change the volume (unexpected loud bit when the kids are in bed!).

Probably as easy to keep the original TV remote handy - but the Human remote is otherwise excellent.

Cheers,
David.
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Old 12-11-2009, 19:12
SkipTracer
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I do not use the HDR remote but as I have just got it out to look at something in the hidden menu I thought I would see what volume works on my system after the update.

I have not found anything different from pre update.

My HDR is connected to my AV amp via optical with the volume controlled via the Amp with the HDR volume set at 100% and TV volume always set to 0%. When the HDR is tuned to a SD channel the HDR remote control will lower the volume to 0% with complete silence. When the HDR is tuned to BBC HD channel the HDR remote control volume does nothing even though the scroll bar goes down to zero.


AFAIK this exactly as it was before the update.
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Old 12-11-2009, 22:15
underzone
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I do not use the HDR remote but as I have just got it out to look at something in the hidden menu I thought I would see what volume works on my system after the update.

I have not found anything different from pre update.

My HDR is connected to my AV amp via optical with the volume controlled via the Amp with the HDR volume set at 100% and TV volume always set to 0%. When the HDR is tuned to a SD channel the HDR remote control will lower the volume to 0% with complete silence. When the HDR is tuned to BBC HD channel the HDR remote control volume does nothing even though the scroll bar goes down to zero.


AFAIK this exactly as it was before the update.
You cant be using just optical out. HDMI out to TV and then on to amp is different. Optical out volume control IS gone!
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Old 13-11-2009, 09:59
SkipTracer
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You cant be using just optical out. HDMI out to TV and then on to amp is different. Optical out volume control IS gone!
Well all I can say is that although the signal path for the HDR is through HDMI and optical I only use the HDMI path for video switching between sources and the setting for sound are set to OPT not HDMI.

The TV only got one HDMI input which is why I a brought a amp with HDMI switching.

This is may be a terminator thing and the machines are taking control regardless of what setting we set.
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Old 13-11-2009, 10:33
grahamlthompson
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I do not use the HDR remote but as I have just got it out to look at something in the hidden menu I thought I would see what volume works on my system after the update.

I have not found anything different from pre update.

My HDR is connected to my AV amp via optical with the volume controlled via the Amp with the HDR volume set at 100% and TV volume always set to 0%. When the HDR is tuned to a SD channel the HDR remote control will lower the volume to 0% with complete silence. When the HDR is tuned to BBC HD channel the HDR remote control volume does nothing even though the scroll bar goes down to zero.


AFAIK this exactly as it was before the update.
Are you sure you have the new upgrade. What firmware does diagnostics say you have ?. There is definetely no volume control on spdif with V11 firmware

Other explanation you are using the hdmi for the sound not the spdif (pull out the optical you don't need it)
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Old 13-11-2009, 14:53
OnTheBeatPete
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After the OTA upgrade this afternoon the volume now won`t adjust from the remote. Very similar to not being able to adjust the volume when viewing a program with Dolby Digital sound in HD. The only difference is that it doesn`t shut off completely when set to zero.

Edit:

Just tried switching off Dolby in sound settings - no different.
My first post so please excuse any faux pas I may make...
I have the exact same problem as beberex. Picture is output to tv via HDMI, sound is output to Sony surround processor via optical spdif.
Humax remote Volume used to work with SD progs but not HD, now it doesn't work with either after OTA update. Slight difference is that the sound doesn't mute if set to 0%, only if Mute is used.
Bit of a pain to switch remote to surround box to adjust the volume. Would be nice to get original volume functionality back.
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Old 13-11-2009, 15:52
SkipTracer
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Are you sure you have the new upgrade. What firmware does diagnostics say you have ?. There is definetely no volume control on spdif with V11 firmware

Other explanation you are using the hdmi for the sound not the spdif (pull out the optical you don't need it)
Please let me say yes it is the latest update and sorry as you are correct Graham.

I have been behind the TV today ( its like a nineteen fifties telephone exchange behind there) to check the connect to the HDR and yes the sound is going via HDMI.

Although like I said (and thought) the settings for the HDR are set to OPT it would appear that when I removed my Sky HD + box from the system I swopped some of the inputs around and forgot all about it.

So I am happy with the HDR because its working the way I want but hope that Humax fix it for you soon so everybody is happy.
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