Next development or bug fixes lined up for Foxsat-HDR?

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terrykl

23-09-2010

Originally Posted by 2Bdecided:
“Spot the fanboys.

Guys - it's supposed to record TV without messing up.

I'm a moderate level geek. i.e. I could set a VCR reliably! That meant, we could expect to sit down and watch whatever was set to record, knowing it would be on the tape when we got back in.

The Pace Twin failed miserably for quite a long time. The Humax HDR was never anywhere near as bad, but before the software update late last year, it wasn't reliable - i.e. programmes would still get missed.

I read this forum - I know this has nothing to do with me, and everything to do with this box.

It's been OK since the software update late last year. It still does some things unbelievable slowly, but I don't think it's crashed or missed a programme in the last 9 months.

We all know (including Humax!) about the two big bugs that remain: Live Pause jumps to live at the end of programmes, and a power cut will scupper everything.

I'm not singling out Humax for criticism - it's just sad that, as I said, the products get finished when they're nearly obsolete.

Interesting people jump to defend such mediocrity - strange how some people seem to see their electronic gadgets as extensions of themselves, and react so strongly to criticism. It's a PVR for goodness sake - I'm not slagging off your girlfriend!

Cheers,
David.”

ADMIN
You chose to remove my post stating it to be disrespectful.
I don't agree,but that was your decision.

What I do consider disrespectful are posts like the quote I have enclosed in this post.Specifically it is a veiled dig at Graham Thompson and myself for daring to be mainly happy with our HDR's!!

Gadgie

23-09-2010

Originally Posted by grahamlthompson:
“It won't be. I only press one anyway but I do have a harmony remote. Seems a bit pedantic, once in the guide you are going to have to press a lot more buttons. All this fuss over one extra button - get a life ”

I think you know the "fuss" is not over having to press two buttons rather than one, and are just being mischievous.

I have a life, thanks, which is why I've only just checked this forum now.

grahamlthompson

23-09-2010

Originally Posted by Gadgie:
“I think you know the "fuss" is not over having to press two buttons rather than one, and are just being mischievous.

I have a life, thanks, which is why I've only just checked this forum now.”

I apologise if that was your intention, may be it's me but your post seemed serious, There are so many posters on here (no names mentioned) that merely post with malicous or other moer maligned intentions. Do I take it that you are happy with the current arrangements with the hdr guide. If you are why not just say so or say nothing ?

Ardee

24-09-2010

Originally Posted by grahamlthompson:
“There's nothing silly about a sky+ box taking over 20W in sby compared to the eec limit of 1W. Do the maths.”

It is indeed silly to make such comments unless you put them in context. Having a Sky box and cycling everywhere is better for the planet than owning a dog and using a plasma TV to watch the output from your low energy Humax. We all make compromises, and the fact that you cannot give any good excuse for the guide updating every single time the guide button is pressed on the Humax is no reason to criticise Sky boxes - and certainly not in this forum.

grahamlthompson

24-09-2010

Originally Posted by Ardee:
“It is indeed silly to make such comments unless you put them in context. Having a Sky box and cycling everywhere is better for the planet than owning a dog and using a plasma TV to watch the output from your low energy Humax. We all make compromises, and the fact that you cannot give any good excuse for the guide updating every single time the guide button is pressed on the Humax is no reason to criticise Sky boxes - and certainly not in this forum.”

Why should an excuse be needed the button does what it says on it gives you a new guide. The only time it's really needed is after a factory reset to build a new one. And why is it silly to point out that any satellite pvr cannot continously update the guide in standby if it's compliant with the sub 1W standby power of the latest legislation.

bryhhh

24-09-2010

Originally Posted by Ardee:
“Which is why some of us find it hard to understand why Humax are not interested in making it as good as it could be, even when the cost would be minimal ”

I know it won't happen, but it would be good if Humax would release the code as open source so enthusiasts can maintain unofficial, unsupported (i.e. use at your own risk) updates.

Ardee

24-09-2010

Originally Posted by grahamlthompson:
“Why should an excuse be needed the button does what it says on it gives you a new guide. The only time it's really needed is after a factory reset to build a new one. And why is it silly to point out that any satellite pvr cannot continously update the guide in standby if it's compliant with the sub 1W standby power of the latest legislation.”

You are missing the point. I do not care whether it uses 1W or 10W in standby, and compensate for this profligacy in other ways. Manufacturers can get around the policy by switching on intermittently, in the same way as the Humax does, to check for updates. By the way, it does this far more frequently than necessary, so perhaps you should be complaining about that.

It makes far more sense to have the cached guide under the guide button. The idea that every time you press the button you lose the programme while the EPG is updated even if it was only a couple of minutes since you last accessed it is very silly indeed. Sorry you don't agree.

hillel

24-09-2010

Originally Posted by REPASSAC:
“I think you are a bit unfair, it's a computer product now, not just a consumer product. It;s normal to still have undiscovered bugs even after 5 years,...”

I agree with you. I work in the Industry, and it is unrealistic to expect products of this nature to be defect free. (The idea that one can have 100% test coverage of a complex ecosystem is just a myth.)

Originally Posted by REPASSAC:
“Humax seem committed to giving clients a fair deal, thought that may take a while. I am pleased that they do listen to customer opinions, but they must take a balanced view to support and new development.”

On balance, I believe Humax have built an excellent product in the HDR, and I don't agree with the more trenchant critism in this forum, particularly of Bob_Cat. Having said that, some of the issues raised on this forum constitute "fair comment" and do not warrent the constant attempts to stamp down on any comments perceived as critical of the manufacturer.

Originally Posted by terrykl:
“Your criticism of the manufacturer was childish and unjustified!!”

Originally Posted by grahamlthompson:
“I agree 100%.”

See my previous comment/

Originally Posted by grahamlthompson:
“Certainly the hdr was far from perfect in the first 12 months (and now if I am honest) but there was nothing at all that rendered it unuseable if aware of the limitations.It's the only pvr I use every day and currently has 1TB internal storage and the same externally”

I agree with you, but then I work with technology for my livelihood, and have done so for many years. From your posts it is clear that you, too, are extremely comfortable in this space. The problem is that the "Pause Issue", andindeed the EPG Issue, affect the usability of the box for the general consumer.

Originally Posted by 2Bdecided:
“We all know (including Humax!) about the two big bugs that remain: Live Pause jumps to live at the end of programmes, and a power cut will scupper everything.”

I consider Live Pause to be basic functionality for a product of this nature. It simply beggers belief that has taken Humax so long to address it. I empathise with Humax in relation to the Power Cut Problem, I suspect that they never saw that particular issue getting legs! While I sympathise with posters who are impacted by the issue, I suspect that they are in the small minority and there are many consumer products that do not recover gracefully in such circumstances. It reflects very well on Humax that they have taken the trouble to address what they have already stated is a complex issue to resolve.

Kind Regards, Hillel.

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