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Foxsat HDR keeps rebooting
Grannygrunt
25-11-2009
I am not quite sure if this has begun since the latest updates but it certainly didn't occur previous to it.
Whenever my HDR has two recordings starting at the same time on different muxes (such as last night ITV 1 Get me out of here and BBC HD Paradox it has begun to reboot and of course then misses recording one of the set recordings. (I had to record Paradox manually once it had rebooted.)

It is occuring regularly now but didn't before the update. Any suggestions for me to try? I did a factory reset after the update. What else should I check?

GG
grahamlthompson
25-11-2009
Originally Posted by Grannygrunt:
“I am not quite sure if this has begun since the latest updates but it certainly didn't occur previous to it.
Whenever my HDR has two recordings starting at the same time on different muxes (such as last night ITV 1 Get me out of here and BBC HD Paradox it has begun to reboot and of course then misses recording one of the set recordings. (I had to record Paradox manually once it had rebooted.)

It is occuring regularly now but didn't before the update. Any suggestions for me to try? I did a factory reset after the update. What else should I check?

GG”

What signal and quality does diagnostics give you for both tuners ?
Grannygrunt
25-11-2009
Originally Posted by grahamlthompson:
“What signal and quality does diagnostics give you for both tuners ?”

Tuner 1 Strength 90% Quality 100%
Tuner 2 Strength 100% Quality 100%

GG
grahamlthompson
25-11-2009
Originally Posted by Grannygrunt:
“Tuner 1 Strength 90% Quality 100%
Tuner 2 Strength 100% Quality 100%

GG”

Very strange, can you start two instant recordings at the same time. Eg try 108 BBC HD and 951 BBC 1 CI and then seeing if you can watch and pause live any other channel .
Grannygrunt
25-11-2009
Originally Posted by grahamlthompson:
“Very strange, can you start two instant recordings at the same time. Eg try 108 BBC HD and 951 BBC 1 CI and then seeing if you can watch and pause live any other channel .”

I'll try it out and get back to you.

GG EDIT. Yes just set those two recording then went to 103 ITV watched it live and paused it. No problems no reboot. So what now??

GG
grahamlthompson
25-11-2009
Originally Posted by Grannygrunt:
“I'll try it out and get back to you.

GG EDIT. Yes just set those two recording then went to 103 ITV watched it live and paused it. No problems no reboot. So what now??

GG”

A very good question . You clearly have two fully working tuners and a fault AFAIK no-one else has. Other than a fault in the box it's hard to say.
savvy
25-11-2009
I did reply over on hummy.org, but I admit nothing concrete.

Potentially an intermittent cable/connector problem?

Try a Factory Reset, as a last resort. If this doesn't sort it, and it keeps happening, replicable every time, then I'd be tempted to go for a warranty exchange; something is clearly wrong with your box, that isn't wrong with the rest of ours.

Rgds.


Les.
Grannygrunt
25-11-2009
Originally Posted by savvy:
“I did reply over on hummy.org, but I admit nothing concrete.

Potentially an intermittent cable/connector problem?

Try a Factory Reset, as a last resort. If this doesn't sort it, and it keeps happening, replicable every time, then I'd be tempted to go for a warranty exchange; something is clearly wrong with your box, that isn't wrong with the rest of ours.

Rgds.


Les.”

Okay I will try another factory reset and see if that does anything. If not, I will take it back but its strange that I didn't have this occuring before the software update. It never ever rebooted.

GG
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