I got a bit irate at a persistent "we're not calling to sell you anything, but..." cold caller on the phone today so I told them to f' off and not call back.
I then got a call a hour or so later claiming to be from BT saying they're reviewing the tapes of the call and are going to cut me off. To be honest I was a bit suspicious of the BT caller as they wouldn't really prove themselves to me. No security checks etc, and I even questioned her about this and she just fobbed me off.
Anyway, I've asked for a copy of the tapes because there was a lot of swearing and abuse returned to me after I swore at the cold caller. The BT woman said they will send me this out on a CD for a charge of 11.99 on top of my bill.
I know I shouldn't have lost my cool and swore, but can/will BT cut me off?
I then got a call a hour or so later claiming to be from BT saying they're reviewing the tapes of the call and are going to cut me off. To be honest I was a bit suspicious of the BT caller as they wouldn't really prove themselves to me. No security checks etc, and I even questioned her about this and she just fobbed me off.
Anyway, I've asked for a copy of the tapes because there was a lot of swearing and abuse returned to me after I swore at the cold caller. The BT woman said they will send me this out on a CD for a charge of 11.99 on top of my bill.
I know I shouldn't have lost my cool and swore, but can/will BT cut me off?