i am on free evening and weekend calls - i pay for 3 months monthly - as they ask me for £20 each month as cant afford to pay the full amount they ask me to cover the full three months!
i am a bit concerned as they gave me just over £30 bill to cover the three months, i just cant understand why they cant give me set amount of one month bill per month like i had before - where as i only had to pay just under £15 for the few calls i make and line rental!
i dont know why they cant give me the service i had before, because i know in the long run i will save money and that, but it seems BT isnt that bothered esh when i explained what i had before!
All i want is a monthly bill of under £15 each month instead of taking £20 each month for a bill muckup i didnt want in the first place
Also i am wondering is the 0845 number still free as i have noticed i was being paid for it when i phoned up my ISP!
i hope it makes sense!
Rhian
i am a bit concerned as they gave me just over £30 bill to cover the three months, i just cant understand why they cant give me set amount of one month bill per month like i had before - where as i only had to pay just under £15 for the few calls i make and line rental!
i dont know why they cant give me the service i had before, because i know in the long run i will save money and that, but it seems BT isnt that bothered esh when i explained what i had before!
All i want is a monthly bill of under £15 each month instead of taking £20 each month for a bill muckup i didnt want in the first place

Also i am wondering is the 0845 number still free as i have noticed i was being paid for it when i phoned up my ISP!
i hope it makes sense!
Rhian