I used to have the BBC News at One set on serial link but because there was always some trailer or other rubbish at the start and it stopped recording half way through the weather forecast I changed it to record every weekday at 13.01 to 13.31. This worked fine yesterday it didn't record and when I looked at the schedule it was set for sometime next Jan to start at 3.14 and finish at 3.14 !! I reset it and waited for it to start today - it didn't and when I checked the schedule it was back to 19 Jan at 3.14. I reset it again, exited back to TV, came back to schedule at it was set for next Jan again. I've given in and gone back to serial link.

Pretty odd behaviour though. Must be a plot by the BBC to make sure I see their trailers

although it has been suggested that this has been corrected by the latest upgrade (1.00.12) and I am currently doing a test to confirm.

edit: test is recording and schedule details remain as edited

Hi GC,

Thanks for quick response.

Are you saying that what I want to do was possible with V. 1.00.4 but not after the long awaited update 1.00.11 but should be possible again if I install the most recent update ?

How odd.

bsw

that's correct, I am

That explains it then!

I too, had an instance of a daily timer reverting to this peculiar 0314 - 0314 for a date in January. It just would not stay put until I set a completely manual timer.

Only trouble was, it ruined my attempt to record all the new Shaun the Sheep programmes in SD. I've got the HD versions but have no means of transcoding these to SD.

Geoff

BTW, I'm still on 1.00.11 as my HDR says there isn't a software update atm.

It may be being transmitted in a round robin with the HD update. I manually updated earlier today so could be worth retrying

I updated both my HD & HDR at the same time

I've just updated and done a factory reset. Now when I try to set the News at One to record via the EPG I get the various option boxes but when I say OK it does not put the red sign on the EPG and in the schedule I have the Jan 19 3.14 entry !! In otherwords I'm worse off !!


I've just checked and I seem to get the same result if I try to set other progs. to record tomorrow but I can set them OK for this evening. Something to do with lack of EPG info perhaps ? Will it sort itself out ?

Setting BBC news at one working ok for me. make sure that there is no spurious resevations still in the schedule list that have remained from previous attempts as they may cause a conflict.
edit: added text at start of post

It's a known issue down to how the beeb codes some series.

Show Off

No the list was empty following reset.

Well it wasn't a problem until recently.

It's been an issue since version 1.00.11


But they clearly haven't resolved it in this release

After a bit more experimentation I find that if I chose West Mids, rather than East Mids. it all works fine so it must be a problem with the local transmission. Anyone know who I can phone and shout at. It's been one of those days so I could do with letting someone have both barrels.

If you read the update notes you will see that there is a reference to improvement of series recording with certain types of series codeing notably with those using only a series crid and no prog crid. A known consequence of this is if the beeb don't follow the rules the hdr thinks that each and every simultaneous transmission of the same episode on every bbc region is a new episode and correctly identifies a clash. You should be complaining to the BBC not humax which are following the freesat+ rules. If you wish you can delete all the other bbc regions other than your own. Myself on the rare occassion I want to record something like this I use a manual recording or set a one off reservation.

Graham,

I'm sure you're right about the cause of the problem and I am not blaming Humax. In my previous post you will see that I have said that I think it is transmission problem and would like to know who to complain to.

Having said that going from V1.0011 to 1.0012 this afternoon seems to have made it worse, at least on 11 I could set the News on a series link, just not edit it.

I have removed all the other BBC regions except West Mids and Yorkshire and I would really like to keep them as I have interests there. Do you think that removing them is the only way I'm going to resolve this problem?

As i said if enough people complain to the beeb may be they will get the message.

Pity we can't get our hands on the freesat specifications as I would imagine they would have to specify in great detail how the same episode of a series should be flagged across regional variations of the same channel. We would then know for sure whether its the BBC or Humax. I wonder if Sagem and Goodmans users have the same issue with clashes being reported?

The way I think about it is because you have to enter your postcode and the HDR then knows which BBC channel is your region it must also know that the other 20 or so BBC1's are regional and logic should dictate that it should not perform a cross check against other regional variations. Logic also dictates that you can't have multiple different episodes broadcast at the same time (with the same Series CRID).

Can you please tell me who to complain to at the BBC and how ?

It's now fixed at least for news at one, they must read this forum

All 18 regions now have the same crids

Prog 5A6109 Series KC14LM

The hdr now knows they are all the same programme

Yes it's fixed for the News here too but I have other issues and am finding it increasingly difficult to see how it's all down to the BBC.

For example: I've set the News at One manually to start at 13.01 & finish at 13.31, I now try to set East Midlands today which is scheduled 13.30 to 13.45. Initially I get a message about a conflict showing 6 scheduled recording of the West Midland BUT a) I've never made such a reservation and b) there is nothing correspoding showing in the schedule. I now, reluctantly, remove the West Mids & Yorkshire from my channel list and try again. This time I get a message that there is a recording clash between the News at One (which is set to finish at 13.01) and the program I am trying to record which starts at 13.30. I check the diagnostics and it show 2 tuners each with 100% quality & 90% strength. So I've had to put the News on Serial in order to record the following program. It's becoming a bit of a joke in my opinion. OK I've got the time and patience plus the invaluable resource of this forum to cope with these little problems but how is my 80 year old neighbour supposed to cope ? I recommended the HDR so I'm the one they turn to when it doesn't behave as it's supposed to.

I'd love to hear Bob_Cat's explanation of this be he seems very quiet.

In the meantime can any one tell me how to go back to V1.00.04 as I did not have any of these problems whilst running that version of the software.

This is a little technical but I will outline some of the background that will perhaps help you understand how things work:

In series linking, if a event is signalled with a Series Content Reference Identifier (CRID) the box knows it should record that event and any other event with the same Series CRID. Because the same programme might be broadcast twice they may also broadcast a Programme CRID which identifies the programme individually (thus the recorder won't schedule something if it is already recorded or can look for alternatives in the case of conflicts). If the event has no programme CRID it is assumed to be unique and should be recorded no matter if there are other events with no programme CRID as well.

If there are two event in the schedule at the same time which shares the same Series Content Reference Identifier (CRID) at the same time but at least one has no Programme CRID then the box will find a conflict that it cannot resolve.

In the past we ignored events which had no programme CRID but the error of our ways was causing too many events to be missed. Now more events are being captured but when a broadcaster such as the BBC has multiple regions in the EPG then that will cause conflicts (in this case upto 6 conflicting events). I have had assurances from the BBC that they identified a bug in their metadata broadcasting system and had resolved it.

I would ask that you please post anytime you identify such regional conflicts so that the BBC can have them highlighted to them. The recorder can only work with the quality of data that is supplied to it.

Thanks very much for that Bob I think I understand and will persevere. I hope the BBC get their act together soon because it must be causing all sorts of headaches both for users and your support staff.

I'll continue to post any problems I find. Maybe we should have a new thread just for that purpose but I'll leave it to other more experienced users to do that.

Regards

bsw

P.S. If you have a link we can use to moan directly to the BBC please publlish it - I'm sure it would get well used.

Here is the link to their clunky complaints form :-

https://www.bbc.co.uk/complaints/forms/

I use it all the time

Rgds.


Les.