Hi

I was going through my planner tonight deleteing programmes and my box seemed to get stuck during deletion. Now everytime I power off my box and turn it back on I get the little dustbin icon in the corner for about a minute and then the box freezes. It does this everytime the box is turned on now. The TV plays fine for about a minute and I can change channels but then everything just freezes up including the picture.

Anyone got any ideas?

Sounds like a factory reset is required. Make a note of your recording schedules and output settings like V format etc first. Also be aware that the stb volume defaults to just 50% so that will need cranking up again.

The problem is that my box locks up before I can get into the menu to do the reset - is there any other way to do it?

With the power removed totally from the Humax disconnect both LNB cables from the Humax, along with any other cables or USB devices. Then power up the Humax.The no signal may have a higher priority and thus let you into the menu. Worth a try.

Sounds like I had a narrow escape - I've seen the box reboot during a deletion, as you say the dustbin came up when it came back on, thankfully in my case is went away after a few seconds.

Before it happened I think I hit the delete, then exit and then changed channel - couldn't repeat the issue though.

One suggestion try updating the firmware using USB. Instructions and download on the website. Hopefully this might eliminate any firmware corruption.