failed credit check ??

nicholarse · 31-03-2004, 00:46

I just bought a pay monthly contract phone from phones4u, about 30mins after my confirmation email I received another email saying all contract phone purchases made with Phones4U are required to pass all security and credit checks and Unfortunately on this occasion your order has not passed the credit check preformed by the airtime provider and as such we are unable to process the order any further.

It then states that my credit information would of been requested from one of the following two agencies:

Equifax
W. www.equifax.co.uk and Experian
W. www.experian.co.uk

Was this because I paid via a debit (solo) card as opposed to a credit card? How can I go about buying the phone?

Thanks.

jonat8 · 31-03-2004, 07:39

I once remember reading that the "credit check" for mobile phones consisted of the company trying to put a hold of say £60 to your card, and if it went through, you passed the credit check.

I'm only 19, and when I was 18 I applied for a Pay Monthly phone with O2 but I didn't pass the credit check. My bank offered me a credit card and I took it, and 3 months later I tried again for the Pay Monthly phone with O2 and I passed the credit check.

J.

nicholarse · 31-03-2004, 11:11

When you say a hold of £60 and if it didin't go through that woudl mean you didn't have £60 n your account or something? sorry bit confused, and annoyed!

jonat8 · 31-03-2004, 11:20

Well, they'd just try and see if it'd authorise a charge of £60 (or whatever). I would assume the only reason the card issuer would decline that would be for lack of funds. If the authorisation was approved, the phone company releases the hold on the funds.

They might not do that anymore, but I remember reading somewhere that was how some mobile phone companies ran "credit checks".

When I got my o2 Pay Monthly mobile, I didn't even get asked for credit/debit card details - just my bank details for the direct debit.

nicholarse · 31-03-2004, 11:22

well I just asked my friend and he said if £600 or more comes into your main account (where the direct debit is taken up) then you shoud have quite a high credit rating. However I still did't pass.

msande · 31-03-2004, 12:02

You want a a low credit rating. Not a high one

I applied for a HighLine card (basically a switch debit card) at RBS and they wouldn't give me one even though i was earning about £175 a week. But at that time i only had about £300 in the bank. But now i have about £1000 and they issued me a card straight away without me having to ask for one. Try and get your funds as high as possible and try again. But saying that. When i got my O2 online tarrif i didnt have much money in my bank then for the direct debit but i still passed.

nicholarse · 31-03-2004, 12:03

theres already about 3k in there though. Anyway nevermind.

jonat8 · 31-03-2004, 12:28

Why not try another network, or go direct to the network instead of through Phones4u. That "Mix It" tariff from T-Mobile might be easier to get than a standard monthly tariff, because your bill is fixed each month. Just an idea?

nicholarse · 31-03-2004, 12:41

thye phone I want is onyl available on the vodafone Live network unfortunatly.

dj1471 · 31-03-2004, 12:42

Your credit rating is in no way related to the amount of money you have in your account. It goes by the experiences previous companies have had with you when lending you money.
Ever paid a bill late? Gone overdrawn? Had a cheque bounce? Little things like this ALL go on your credit rating and add up...

Also, if you've never had anyone give you credit, that's bad too because you have no credit rating at all. Some companies are more picky than others. I had no problems at all getting a Vodafone as soon as I turned 18, and I had no credit rating at that time.

nicholarse · 31-03-2004, 12:59

I don't think I have a credit rating - that would be why.

jammers · 31-03-2004, 16:36

Your address can be a problem as well. When i was a student I applied for \ one2one contract at my student address - failed the credit check. Reapplied the next week with my aprents address and passed!

If you have never had a credit card tho or any form of debt you will have a bad rating as you cant prove you will pay it back.. Get a credit card, maker a couple of purchases and pay it off for a couple of months and you should be fine.

31-03-2004, 16:41

Quote:

Originally Posted by dj1471

Your credit rating is in no way related to the amount of money you have in your account. It goes by the experiences previous companies have had with you when lending you money.
Ever paid a bill late? Gone overdrawn? Had a cheque bounce? Little things like this ALL go on your credit rating and add up...
.

This is the general 'opinion', but its not the truth.

Your credit rating does not include cheque's bouncing, or such like - or any general undertakings of your bank account. It only includes the past history of your payments to companies, paying on time, paying late, not paying at all etc, and how many credit searches are made under your name.

It may also include the history of those who are related/living with you. Unfortunately.

pyphon · 31-03-2004, 18:11

im 20 and have 7 credit cards, n u poor sod cant get credit, not fair that is it, and i only work for safeway.

MDX · 31-03-2004, 18:30

nicholarse go into your local Carphonewarehouse they will match the price plan and phone

all the need is a passport and a recent (no longer then 3 months old) bank statment and boom u will be able to walk out with the phone. they match upto £50.

if they cant match it i sugest trying The Link as they will also match upto £50, if that fails see if u have a local Phones4U and see if they will do the same deal.

last thing you could try is goto your local Voda shop and ask they if they could match it.

last thing to add is as soon as i turned 18 i was offered a credit card and i have a very very very good credit rating for my age, the banker said its cos i have always had a good amount of cash in my account, been with they for 6 years now and i have one of there best credit ratings for my age.

BexTech · 31-03-2004, 19:19

Phones4U were offering £75 in hard cash back on the spot (no waiting 6 months for a cheque) for signing up to a Vodafone contract.

You would have failed the automated credit check for simply using a debit card. For the Automated credit check to work needs a credit card to verify Name & address.

If you do not have a credit card, just pop into the shop with a couple of proofs of ID, and they will do a manual credit check.

nicholarse · 31-03-2004, 20:26

thanks for the info!

jakboi · 01-04-2004, 21:00

when i was 15 i got an orange contract fone in my name they never did a credit check (ok i did lie about my age but a credit check would of shown that)-not a good thing though when i had to own up last week

mrsdev · 01-04-2004, 23:24

Your credit rating also takes into account if you have filled in your electorate roll form. I never used to vote in elections so when the electorate form came through the door I would just bin it. However, I then started to fill it in for no other reason than I thought that I should. When I tried to get credit I was told that I only had been at my address for 2 years although I had actually been there for 7, the reason being that I had only filled in the electorate roll form twice, the man that I was speaking to said that once it got up to 4 consecutive years of being filled in, my credit rating would improve MASSIVELY!! So, you just never know what is going to affect it.

bug · 02-04-2004, 12:19

You do realise that it is illegal not to fill out the electoral roll form when it comes plopping through your door?

Jim Rae · 02-04-2004, 12:36

If you contact the credit references agencies given, they will tell you exactly why you are blacklisted - and you need to know as it could haunt you for years.

There is a fee, but in return they'll give you a full summary of all your financial history.

The point is, it may not be your fault.

There could have been a processing error somewhere or someone else could have given your address and then defaulted.

Some years ago a shop assistant entered my credit card number by mistake when a woman was making a big purchase in a shop, and it ended up on my account with not enough to pay for it.

It took three months to sort out and both the lady concerned and I eventually got an apology from the shop...but in the meantime, my credit rating was affected.

So check it out...

02-04-2004, 14:05

Quote:

Originally Posted by bug

You do realise that it is illegal not to fill out the electoral roll form when it comes plopping through your door?

This is why if you are not registered on the Electoral Roll at your current address you have exactly Norfolk N Chance of getting anything.

This is fundamental to the Credit Checking Process.

Glen · 03-04-2004, 02:17

I had no problems getting an Orange contract on my 18th birthday - but I was registered on the electoral roll from the previous year.

Somebody mentioned cheques don't affect your credit rating - if it goes through Transax it does. They basically run a credit check when a cheque payment needs authorised (over the card limit ot business cheques with no card) and if a cheque bounces the reatiler tells Transax.

31-03-2004, 00:46	#1
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	failed credit check ?? I just bought a pay monthly contract phone from phones4u, about 30mins after my confirmation email I received another email saying all contract phone purchases made with Phones4U are required to pass all security and credit checks and Unfortunately on this occasion your order has not passed the credit check preformed by the airtime provider and as such we are unable to process the order any further. It then states that my credit information would of been requested from one of the following two agencies: Equifax W. www.equifax.co.uk and Experian W. www.experian.co.uk Was this because I paid via a debit (solo) card as opposed to a credit card? How can I go about buying the phone? Thanks.

31-03-2004, 07:39	#2
jonat8 Forum Member Join Date: Oct 2002 Location: Norwich Posts: 1,584	I once remember reading that the "credit check" for mobile phones consisted of the company trying to put a hold of say £60 to your card, and if it went through, you passed the credit check. I'm only 19, and when I was 18 I applied for a Pay Monthly phone with O2 but I didn't pass the credit check. My bank offered me a credit card and I took it, and 3 months later I tried again for the Pay Monthly phone with O2 and I passed the credit check. J.

31-03-2004, 11:11	#3
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	When you say a hold of £60 and if it didin't go through that woudl mean you didn't have £60 n your account or something? sorry bit confused, and annoyed!

31-03-2004, 11:20	#4
jonat8 Forum Member Join Date: Oct 2002 Location: Norwich Posts: 1,584	Well, they'd just try and see if it'd authorise a charge of £60 (or whatever). I would assume the only reason the card issuer would decline that would be for lack of funds. If the authorisation was approved, the phone company releases the hold on the funds. They might not do that anymore, but I remember reading somewhere that was how some mobile phone companies ran "credit checks". When I got my o2 Pay Monthly mobile, I didn't even get asked for credit/debit card details - just my bank details for the direct debit.

31-03-2004, 11:22	#5
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	well I just asked my friend and he said if £600 or more comes into your main account (where the direct debit is taken up) then you shoud have quite a high credit rating. However I still did't pass.

31-03-2004, 12:02	#6
msande Forum Member Join Date: Dec 2001 Posts: 1,366	You want a a low credit rating. Not a high one I applied for a HighLine card (basically a switch debit card) at RBS and they wouldn't give me one even though i was earning about £175 a week. But at that time i only had about £300 in the bank. But now i have about £1000 and they issued me a card straight away without me having to ask for one. Try and get your funds as high as possible and try again. But saying that. When i got my O2 online tarrif i didnt have much money in my bank then for the direct debit but i still passed.

31-03-2004, 12:03	#7
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	theres already about 3k in there though. Anyway nevermind.

31-03-2004, 12:28	#8
jonat8 Forum Member Join Date: Oct 2002 Location: Norwich Posts: 1,584	Why not try another network, or go direct to the network instead of through Phones4u. That "Mix It" tariff from T-Mobile might be easier to get than a standard monthly tariff, because your bill is fixed each month. Just an idea?

31-03-2004, 12:41	#9
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	thye phone I want is onyl available on the vodafone Live network unfortunatly.

31-03-2004, 12:42	#10
dj1471 Forum Member Join Date: Aug 2003 Location: UK Posts: 173	Your credit rating is in no way related to the amount of money you have in your account. It goes by the experiences previous companies have had with you when lending you money. Ever paid a bill late? Gone overdrawn? Had a cheque bounce? Little things like this ALL go on your credit rating and add up... Also, if you've never had anyone give you credit, that's bad too because you have no credit rating at all. Some companies are more picky than others. I had no problems at all getting a Vodafone as soon as I turned 18, and I had no credit rating at that time.

31-03-2004, 12:59	#11
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	I don't think I have a credit rating - that would be why.

31-03-2004, 16:36	#12
jammers Inactive Member Join Date: Sep 2001 Location: London Posts: 4,223	Your address can be a problem as well. When i was a student I applied for \ one2one contract at my student address - failed the credit check. Reapplied the next week with my aprents address and passed! If you have never had a credit card tho or any form of debt you will have a bad rating as you cant prove you will pay it back.. Get a credit card, maker a couple of purchases and pay it off for a couple of months and you should be fine.

31-03-2004, 16:41	#13
rossonthenet Posts: n/a	Quote: Originally Posted by dj1471 Your credit rating is in no way related to the amount of money you have in your account. It goes by the experiences previous companies have had with you when lending you money. Ever paid a bill late? Gone overdrawn? Had a cheque bounce? Little things like this ALL go on your credit rating and add up... . This is the general 'opinion', but its not the truth. Your credit rating does not include cheque's bouncing, or such like - or any general undertakings of your bank account. It only includes the past history of your payments to companies, paying on time, paying late, not paying at all etc, and how many credit searches are made under your name. It may also include the history of those who are related/living with you. Unfortunately.

31-03-2004, 18:11	#14
pyphon Forum Member Join Date: Dec 2000 Location: Teesside Posts: 2,545	im 20 and have 7 credit cards, n u poor sod cant get credit, not fair that is it, and i only work for safeway.

31-03-2004, 18:30	#15
MDX Forum Member Join Date: Jul 2003 Posts: 3,829	nicholarse go into your local Carphonewarehouse they will match the price plan and phone all the need is a passport and a recent (no longer then 3 months old) bank statment and boom u will be able to walk out with the phone. they match upto £50. if they cant match it i sugest trying The Link as they will also match upto £50, if that fails see if u have a local Phones4U and see if they will do the same deal. last thing you could try is goto your local Voda shop and ask they if they could match it. last thing to add is as soon as i turned 18 i was offered a credit card and i have a very very very good credit rating for my age, the banker said its cos i have always had a good amount of cash in my account, been with they for 6 years now and i have one of there best credit ratings for my age.

31-03-2004, 19:19	#16
BexTech Banned User Join Date: Oct 2003 Location: Back where I belong. Posts: 12,574	Phones4U were offering £75 in hard cash back on the spot (no waiting 6 months for a cheque) for signing up to a Vodafone contract. You would have failed the automated credit check for simply using a debit card. For the Automated credit check to work needs a credit card to verify Name & address. If you do not have a credit card, just pop into the shop with a couple of proofs of ID, and they will do a manual credit check.

31-03-2004, 20:26	#17
nicholarse Forum Member Join Date: Jul 2003 Location: Portsmouth > Bristol Posts: 548	thanks for the info!

01-04-2004, 21:00	#18
jakboi Forum Member Join Date: Jan 2004 Location: Birmingham Posts: 313	when i was 15 i got an orange contract fone in my name they never did a credit check (ok i did lie about my age but a credit check would of shown that)-not a good thing though when i had to own up last week

01-04-2004, 23:24	#19
mrsdev Forum Member Join Date: Jan 2004 Location: Watford Posts: 39	Your credit rating also takes into account if you have filled in your electorate roll form. I never used to vote in elections so when the electorate form came through the door I would just bin it. However, I then started to fill it in for no other reason than I thought that I should. When I tried to get credit I was told that I only had been at my address for 2 years although I had actually been there for 7, the reason being that I had only filled in the electorate roll form twice, the man that I was speaking to said that once it got up to 4 consecutive years of being filled in, my credit rating would improve MASSIVELY!! So, you just never know what is going to affect it.

02-04-2004, 12:19	#20
bug Forum Member Join Date: May 2001 Location: Southampton Posts: 984	You do realise that it is illegal not to fill out the electoral roll form when it comes plopping through your door?

02-04-2004, 12:36	#21
Jim Rae Forum Member Join Date: Mar 2002 Location: Ayrshire Posts: 4,125	If you contact the credit references agencies given, they will tell you exactly why you are blacklisted - and you need to know as it could haunt you for years. There is a fee, but in return they'll give you a full summary of all your financial history. The point is, it may not be your fault. There could have been a processing error somewhere or someone else could have given your address and then defaulted. Some years ago a shop assistant entered my credit card number by mistake when a woman was making a big purchase in a shop, and it ended up on my account with not enough to pay for it. It took three months to sort out and both the lady concerned and I eventually got an apology from the shop...but in the meantime, my credit rating was affected. So check it out...

DS Forums

failed credit check ??

02-04-2004, 14:05	#22
UNcabled Posts: n/a	Quote: Originally Posted by bug You do realise that it is illegal not to fill out the electoral roll form when it comes plopping through your door? This is why if you are not registered on the Electoral Roll at your current address you have exactly Norfolk N Chance of getting anything. This is fundamental to the Credit Checking Process.

03-04-2004, 02:17	#23
Glen Forum Member Join Date: Jun 2001 Location: Inverness Posts: 11,726	I had no problems getting an Orange contract on my 18th birthday - but I was registered on the electoral roll from the previous year. Somebody mentioned cheques don't affect your credit rating - if it goes through Transax it does. They basically run a credit check when a cheque payment needs authorised (over the card limit ot business cheques with no card) and if a cheque bounces the reatiler tells Transax.