|
||||||||
Don't buy a phone off Orange Direct |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Aug 2002
Location: Plymouth
Posts: 871
|
Don't buy a phone off Orange Direct
My new Orange phone arrived yesterday, and I've already told them to send a pre-paid envelope so that I can return it to them.
1. The front facia had a slight crack in it. 2. Even though I registered the phone yesterday afternoon, they have still not managed to switch the phone on and have told me to allow another 24 hours 3. I asked to be put on a £15 package, and find out some d*ckhead put me on a £25 package, plus £2 for some more texts, and £5 a month insurance that I did not ask for, making a total of £32 a month instead of £15. They should be sending me a plastic bag to send the phone back to them. Don't make the mistake I did if you are after a new phone. Just go into a shop and buy one. |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: May 2002
Location: Bishop-Auckland / Darlington
Posts: 6,636
|
To balance it out, I've recently had a good experience with Orange.
Bought my wife £15 worth of a new skincare product from a AVON and got a voucher for a free Orange mobile. At the Orange shop, was informed they'd ran out of the Siemens phones that were intended for the offer, and was offered a Nokia 5210 instead (worth about £65) - Put £10 on it at the shop (PAYG) they registered it there & then - I took it home, put the battery in & it worked straight away, even had about 3/4 charge on the battery. Nothing spectacular, but a neat little phone - shower-proof & shock-resistant with a 'rubbery' feel to the case, I'm not a mobile phone 'poseur' so I'm not bothered about all the latest bits & bobs - I only use it for calls & the occasional text. Overall, very happy with the deal,
|
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Sep 2001
Location: Derbyshire
Posts: 968
|
I bought a Motorola V600 from a shop & i asked to be put on talk 120 with Orange, i was there where this was done over the phone, a few hours later i rang Orange to check, they said i was on talk 200 & i should check with the shop. on the contract it did say talk 120, i rang the shop he just said bring it back & i'll cancel the contract, which seemed rather strange (i'd rang him earlier saying that the phone didn't have exactly what i wanted & i may return it under the 14 day money back guarantee agreement), anyway i didn't like phone so the contract was terminated,
|
|
|
|
|
#4 |
|
Banned User
Join Date: Jun 2003
Posts: 3,809
|
I bought a Sagem myX-6 approx 6 months ago... absolutely problem free.
|
|
|
|
|
|
#5 |
|
Forum Member
Join Date: Dec 2003
Posts: 48
|
Suprising to read all these problems that people are having with Orange. The last time that I purchased a phone off Orange I did it through there website and received the phone fine and it was up and running within a few hrs of activation. The only area they need to improve on is perhaps better options when it comes to upgrades
|
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Sep 2001
Location: Derbyshire
Posts: 968
|
Quote:
Originally Posted by Stephen93
I bought a Motorola V600 from a shop & i asked to be put on talk 120 with Orange, i was there where this was done over the phone, a few hours later i rang Orange to check, they said i was on talk 200 & i should check with the shop. on the contract it did say talk 120, i rang the shop he just said bring it back & i'll cancel the contract, which seemed rather strange (i'd rang him earlier saying that the phone didn't have exactly what i wanted & i may return it under the 14 day money back guarantee agreement), anyway i didn't like phone so the contract was terminated,
|
|
|
|
|
#7 |
|
Forum Member
Join Date: Mar 2003
Location: Newcastle
Posts: 143
|
Do buy from Orange direct
Quote:
Originally Posted by Donkey
My new Orange phone arrived yesterday, and I've already told them to send a pre-paid envelope so that I can return it to them.
1. The front facia had a slight crack in it. 2. Even though I registered the phone yesterday afternoon, they have still not managed to switch the phone on and have told me to allow another 24 hours 3. I asked to be put on a £15 package, and find out some d*ckhead put me on a £25 package, plus £2 for some more texts, and £5 a month insurance that I did not ask for, making a total of £32 a month instead of £15. They should be sending me a plastic bag to send the phone back to them. Don't make the mistake I did if you are after a new phone. Just go into a shop and buy one. |
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Jan 2004
Location: Cornwall
Posts: 10,529
|
Got mine from a retail Orange store, but I've since recommended it to several friends and colleagues who've ordered without any problem from orange online.
|
|
|
|
![]() |
|
All times are GMT. The time now is 11:26.


