Hi all

The Logik has started playing up and now I'm getting grief just like I did when we had the old Humax

It's forgetting to record some things on series link. Is there any chance that having the box set to low power stand-by has something to do with it as the hard drive spins down?
I've noticed on a few occasions I've put the box on to watch the news that the guide has some large holes in it.
Does the box need to have a particular slot populated for it to remember to record it?

I hope I've explained that well enough?.....

P.S. Also had "An error has occurred with the current recording" pop up on screen earlier that I thought had been fixed in v1.47? I'm on v1.49 by the way.

Cheers Tom

Yes, I saw the "An error has occurred with the current recording" message the other day too, for the first time in months since running v1.47 and later. However, the message was slightly different - mentioned something about a disk write failure, IIRC. I do know it was in relation to the timeshift buffer though as nothing was scheduled to record at the time.

Any particular series that you're having trouble with? Could it be you have had some clashes? Unfortunately, it is not obvious when 3+ series links start to overlap - it tells you when you set them up, but there is no visual indication in the timers list for series timers. Once upon a time, there used to be a warning symbol shown against clashes in older SD models. Low power mode shouldn't make a difference - it will always wake up 15-20mins before the scheduled start waiting for the start signal. I run my box in low power mode and have not noticed any issues with failed recordings, except where there were clashes (sometimes because the box stupidly chose to record a +1 channel over the regular channel).

I've noticed that "things" aren't 100%. A C5 series suddenly started recording C5+1 and docking off the last 5 mins. Missed recordings I think - but I'm not keeping track properly and wondered if clashes might be responsible. Also noticed gaps in the EPG, which do resolve after a while.

Hi

It missed Broadmarsh last night, there was nothing else set to record at the time. It also only recorded about 6 mins of the last episode of Mayday the other week. There were a couple of other timers set around that time though but none I can think of that should have stopped the recording. There have been a few other times where it's only recorded a few mins too but I don't recall the details at the moment.

Cheers Tom

Broadchurch recorded fine for me on ITV HD. However, I found tonight that The Syndicate on BBC1 HD didn't start recording tonight for some reason - I do have two other series scheduled at 9pm though, and had changed one of those to record a repeat later tonight via the check overlapping timers screen. I guess the posts here made me double-check, and when I checked just after 9pm I found that it was not recording The Syndicate and it was not highlighted in the EPG, although pressing OK over it would not allow me to record it (had to delete the series and set it again to make it record).

Somewhat annoyingly, I hadn't set this timer on my T835 or T7300, so can't check if the same problem occurred on those, but I'll be sure to repeat this test next Tuesday. Just wondering if it has something to do with changing timers to avoid clashes.

Start up time from low power standby is directly related to how full your recordings library is, unfortunately. Basically, the library is verified each time you switch it on, which has always been the case on Vestel PVRs. I shall check subtitles out on BBC1 - IIRC, you are not the first to mention that, but at the time when I checked this I couldn't see a problem.

Sorry must work out how to set it so I get e-mails when someone replies to a post on digital spy...
My recordings library is pretty empty... nowhere near 10%...
Haven't looked at subtitles again recently I will look into it ...
I haven't checked but I set to series record 'the syndicate' and it is in the library - but haven't looked at it yet...

Select "Thread Tools" (top right of screen just above the list of posts). Then select "Subscribe to this thread". In the next screen called "Add subscription" click the drop-down menu under "Notification Type" and select "Instant notification by email". Then select "Add subscription".

Colin

I had another recording failure tonight, and when I tried to record it using instant record, it said it couldn't because it was already in the library. This is a tell-tale sign that the "An error has occurred with the current recording" issue has returned . It's bizarre that I have not had it happen for 5 months since installing v1.47 and subsequent versions, and it has been bulletproof in regards to reliability until this week. I'll get on to Vestel about it in the morning, and hook up my serial debug logger again because there are usually signs in there when the problem occurs (shows a recording starting and more or less immediately stopping).

What was the program that failed, if you don't mind me asking?
We had 5 timers set between 8pm and 10.45pm. All recorded without issue.

Cheers Tom

Prisoners' Wives - all the failures so far have been from BBC1 HD. I now have series links set up for all programmes at 9pm on BBC1 HD, as it appears more likely to happen then for me, for some reason. Ultimately, it seems random though, just as this issue always has done in the past, so I've set up numerous other events in the hope of catching it in the serial log.

I have now seen the "An error has occurred writing the current recording" message numerous times within seconds of switching the box on from LP standby - no recordings scheduled at the time, so was in reference to the background timeshift buffer I think. Also, note the subtle change in the error message - "writing" replaced "with" (not sure when, but sometime between v1.47 and v1.54 - not sure what it said in v1.49).

I'm half-suspecting it is transmission related issue in some way, with something recently being changed, and the T7650 is unable to handle it properly. It may unfortunately have been a coincidence that the problem went away after I had installed v1.47. That said, I have never before had a 5 month run without this problem cropping up - usually I could go a few weeks at the most before the problem occurred and there were times where it was happening every day.

When was v1.54 released or do you only have it because you're involved in testing the software?

Cheers Tom

American Idol failed to record on 21 March, that episode is still in the timers list.

(It's no loss, I skip thru it until they're whittled down to about semi-final stage.)

EDIT - Aww, except it was Beatles week. Never mind, there's nothing like the originals

The latter. It's not a public release version, AFAIK - certainly there hasn't been an OAD for it.

What issues have been resolved with it so far?

Cheers Tom

The ones that I recall off-hand are the bug that caused no sound on HD recording playback if you were tuned to a particular SD channel, and the deletion of timeshift buffers only at cold boot time (timeshift buffers could fill the HDD particularly if you switch LP mode off).

Any idea as to how far from being made public it is, or are you aware of any other changes that are being made to the software prior to release?

Cheers Tom

Most likely 1.54 will never be a public release - I would hope the failed recordings issue can be fixed first (although I've not had any failures since last Thursday), so the next release would have a higher number. No idea when, sorry.

You're obviously better placed to assess how the software is evolving than us mere mortals.

Do you have any idea how many of the bugs listed on your web site that they're working on? Is it a case of, if it's still in red, then it's not on their to do list yet?

Cheers Tom

P.S. I don't want to tempt fate but we've not had any failed or truncated recordings for about a week too

To be honest, I'm a little disappointed at the evolution of the software since the T7650 hit the streets, so to speak. Before the T7650, during my time testing the T7300 a lot of my feedback was acted on - if you look at the change log page on the T7300 project on my bugs set, you'll get a glimpse of that. And some of the stuff that wasn't, was certainly listened to and resolved on the T7650 from day one. There are some important fixes that came with the T7650 that will likely never be fixed on the T7300 for example, which is one reason why I tend to recommend the T7650 over the T7300.

Generally, the majority of the issues listed on my site are a mixture of personal preference issues, feature requests and glitches that the majority of people either won't notice (in some cases because they'll never use the features involved). From past experience it is unlikely that many of these will be addressed for the T7650, but I would hope that the relevant parties will bear the issues in mind for future models at least. Hopefully though there is no need for a new model anytime soon, and a bunch of stuff will get addressed. After all, I'm sure a lot of the more minor quirks can be fixed pretty quickly and easily. On the flipside, new features have been added which I have never even dared to suggest because IMHO it is more important to fix stuff before adding new stuff which ends up creating more stuff to fix (e.g. the new record 2 channels, watch another live tv channel feature).

Unfortunately, I have no idea which unresolved issues they're actually working on fixing. For more serious issues, I tend to email them directly (I add it to my site too, to keep track of things). The failed recording issue is one such bug which I would describe as a critical rather than major. Another issue I have asked to be investigated further is the background timeshift buffer which doesn't actually work properly for an extended period of time.

Somewhat annoyingly, I've still had no failed recordings and have taken off my extra testing timers in case it is masking the problem. However, I am still quite regularly seeing the "An error occurred..." error within a few seconds after switching on from low power mode.

Thanks for the update.

As you say, it must be frustrating at times for them to seemingly ignore your feedback. They may be working at resolving the major issues and It might only be a lack of communication on their part giving the impression of a lack of activity?

Cheers Tom

We'll see . I suspect they've been busy with the T7660 Saorview box in recent weeks, but as the software base seems to be similar to the T7650, hopefully this may help in regards to sharing fixes between the two.

Fingers crossed

Cheers Tom

Just come across a duplicate recording which I've seen mentioned already here - Person of Interest, series record C5, has been watched and deleted and the episode has been recorded again from 5USA. I never even look at 5USA so I definitely didn't set it.

No big deal, just mentioning it

I disagree - it is a big deal in my opinion . One of the most annoying instances caused by this feature is if, for example, you watched Person of Interest and deleted the recording within one hour of it finishing on C5, you would then find it immediately starts recording the remainder of that same episode from C5+1. This is made 100 times worse, and becomes more than an annoyance, if the repeat recording interferes with any existing timers already set up for the same timeslot. Many PVRs do this, of course, but it just annoys me as to why - it's not as if it is rocket science to avoid this from happening (i.e. keeping a list of successfully recorded episodes tied to each series timer). Most manufacturers (not just Vestel) don't seem to grasp that this is not what anybody wants a PVR to do. Of course, should it fail to record the original episode from C5 for whatever reason, that is the only time a PVR should automatically record a repeat (unless the user specifically requests otherwise by manually setting it to record or erasing and resetting the series timer). Are you reading this Cabot?

Some positive steps were made to fix this on the T835, but ultimately the problem still cropped up - it is much worse on the T7300 and T7650. Without fail they will record a repeat if the original has been deleted. On the plus side, with the T7650 I tend to find that if you delete these individual repeat timers from the timer list, once they have been set, they will not be recorded (but, watch out if there are any more repeats of the same episode after that). It is worse on the T7300 because any timer that you delete from a series is later rescheduled.

On a different matter, I'm hopefully not tempting fate in that I've had no failed recordings over the past few weeks since the previous discussion here. Later episodes of series mentioned here all recorded fine, even when there were conflicts where alternatives were booked. Anybody else? It makes me wonder if it is broadcast related somehow, perhaps something in the EIT/EPG that the T7650 is mishandling.