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Insured phone lost in post
lamby
26-01-2010
Hello

If my insured phone gets lost in the post, can i make a claim on Vodafone insurance?
S-T-E-V-E
26-01-2010
I would say No since technically the phone is Unattended at the time of loss.

You should always send valuble items by either Special Delivery or Insured Courier though.

Steve
lamby
26-01-2010
Originally Posted by S-T-E-V-E:
“I would say No since technically the phone is Unattended at the time of loss.

You should always send valuble items by either Special Delivery or Insured Courier though.

Steve”

I sent it SD 1pm, via the Royal Mail.

I paid for the postage via PayPal and it got handed in at a post-office, but i didn't get a tracking number...

Nowhere on the PayPal postage receipt does it state that you need to get a tracking number from the PO!
I thought it was all done online.
S-T-E-V-E
26-01-2010
If you sent it Special Delivery then it's insured automatically upto £500 so maybe start a claim with RM
lamby
27-01-2010
Originally Posted by S-T-E-V-E:
“If you sent it Special Delivery then it's insured automatically upto £500 so maybe start a claim with RM”

Im worried they will turn round and say "since you didn't get a tracking number, you have no proof of posting"
LoneThistle
27-01-2010
You would have been given a receipt?
rottweiler
27-01-2010
They always give you a receipt unless the Postie behind the Inch thick glass was a tea leaf...
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