Got a 'certificate' today, that my insurance policy has begun as of 25/01, first payment 01/05, £5.99.
It also says cover started 27/07/2009, I guess that could have been when I got this phone - but it was a freebie with their bottom rate pay monthly package (£8.50 for 100+100)
They say the first 3 months are free until May - but that makes no sense if the policy start date was July.
Anyway, I did not set up this insurance, I'm NOT happy.
I can't get through by landline, can't get through by mobile, so I've sent an email.
I've checked my online banking, and they'd already set up the DD, though not taken anything yet. So I've cancelled that.
Just wondered if anyone else had had this happen?
It also says cover started 27/07/2009, I guess that could have been when I got this phone - but it was a freebie with their bottom rate pay monthly package (£8.50 for 100+100)
They say the first 3 months are free until May - but that makes no sense if the policy start date was July.
Anyway, I did not set up this insurance, I'm NOT happy.
I can't get through by landline, can't get through by mobile, so I've sent an email.
I've checked my online banking, and they'd already set up the DD, though not taken anything yet. So I've cancelled that.
Just wondered if anyone else had had this happen?
