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White screen on Nokia 6300


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Old 28-01-2010, 23:48
Miss Anthropic
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Join Date: Apr 2007
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I have a Nokia 6300 and when ever I get a voicemail message the screen on the phone goes white and locks up - it won't even turn off and despite removing the battery it takes a while to correct itself.

Also just now, I had a message saying my mailbox was full. Before I could delete texts, the phone locked up again and again took a while to correct itself. Even when it came unlocked, it took a while for the phone to be able to receive messages again.

From reading the Internet I can tell this seems like a common problem with the 6300 but is it a sim card issue, or do I need to replace the phone? My phone is locked so I can't test another card in it.

Thanks for any advice...
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Old 29-01-2010, 10:56
FlatProblem
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Location: Harrogate, North Yorkshire
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My gf has that phone and has the same problem! It seems to be service messages from vodaphone that kill hers off.

Shes taken to putting her sim in my old phone, deleting the offending message, then putting the sim back.
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Old 29-01-2010, 20:59
booie
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Check if you have the latest firmware. Nokia could have sorted this problem out with an update.
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Old 29-01-2010, 21:20
Miss Anthropic
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I looked around the net a bit and figured out the problem - I never ever delete my text messages, so I think they were overloading the memory.

I deleted them all and tested the phone by sending myself a voice mail, and touch wood, it didn't crash this time.

Of course this might be a coincidence - only time will tell.
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Old 30-01-2010, 09:38
MGS4SnakeRulez
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I have a Nokia 5530 and this kept happening. I had over 3200 texts in my inbox and deleted the lot and its not happened since.
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