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Old 29-01-2010, 14:06
SWIZZ?
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Join Date: Nov 2008
Location: Cambs
Posts: 874

Has anyone had experience with this provider of
land-line,
broadband,
mobile telephony,
electricity, or
gas ?

I hear that they get good user ratings in Which but not seen them mentioned much elsewhere.

David.
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Old 29-01-2010, 14:13
cymru78
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Join Date: Mar 2007
Location: North Wales
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I have been with them for a few years now and only once had a problem with the internet but that was due to a thunder storm and the internet was only off for a matter of hours.
Any other problems I have had it due to my own fault!
Whenever I have phoned them they have been very helpful.

I also use them for gas & electric. I think there is probably cheaper for these two services but I'm one of those that doesn't shop round enough.

You will hear loads of good and bad stories about them and you probably already know about the distributors. You may have some in your area.
I think that they did use to be pretty awful at one time but all that seems to be behind them.

I just want to point out I am not a distributor. I'm just a happy customer.
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Old 29-01-2010, 18:13
SWIZZ?
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I have been with them for a few years now and only once had a problem with the internet but that was due to a thunder storm and the internet was only off for a matter of hours.......

Whenever I have phoned them they have been very helpful....

I also use them for gas & electric....

I just want to point out I am not a distributor. I'm just a happy customer.
Thanks cymru78 for your prompt response.
Your experiences support the Which reports.
But what is a "distributor" How are they important?

David
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Old 29-01-2010, 21:51
Heinz
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Location: NE Essex,6½m SSW of Sudbury TX
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All customers are distributors and, I hear (thankfully, no direct experience), some become a pain in the bum to their F&F trying to sell to them so as to get commission payments.
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