Originally Posted by Nick123:
“A window pops open immediately saying "av2hdr has stopped working", with a note underneath that "Windows is looking for a solution." Then the window closes and nothing else happens. This isn't the exact wording because I'm using a French language PC.”
Are you logged on the internet when it says 'Windows is looking for a solution'?
Just ruling that out, btw.
I know that other programs I've used often say that and then don't come up with a solution. I think Microsoft should at least add a 'No solution found' message rather than just shutting down.
Otherwise it sounds like another program install or driver is causing problems.