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DHD4000 - No listings for Cbeebies
Nailz
01-02-2010
Is anyone else missing the listings for Cbeebies ?

It's been like this for about a week now and desbite doing a retune there is nothing showing. Most other channels are ok though.

Thanks
albertd
01-02-2010
I can confirm this. I have brought it to the attention of Inview.
Nailz
01-02-2010
Originally Posted by albertd:
“I can confirm this. I have brought it to the attention of Inview.”

Thanks albertd
albertd
01-02-2010
I am advised that investigations are underway.
kz1
11-02-2010
Any updates on the Cbeebies problem? My DHD4000 doesn't display program information either.
albertd
13-02-2010
I've not heard any more.
Nailz
15-02-2010
I've just emailed them myself
kz1
15-02-2010
Originally Posted by Nailz:
“I've just emailed them myself”

Can you give the email address? I could add my voice too.

Many thanks,
C.
Nailz
16-02-2010
Originally Posted by kz1:
“Can you give the email address? I could add my voice too.

Many thanks,
C.”

If you go to the contact page on their website you can do it there:
http://www.inview.co.uk/contact.aspx


However a lady there has just replied with the following:

Quote:
“Thank you for your email. As you are aware from previous contact we only support the transmission of the guide and not actual boxes and as we have thoroughly tested the transmission of the guide and it is being transmitted faultlessly, then, unfortunately on this occasion it appears to be limitations of the box.
I am sorry we cannot be of further assistance.”

What to do next then ? Some of my ITV channels are messed up from the big retune last year too but I never watch those anyway.
mattgrant
23-02-2010
I just retuned my Samsung TV and no Cbeebies. It is however sat on channel 820. I have a couple in the 800s.
Nailz
23-02-2010
I may clear the EPG and see what happens overnight

This post says what to do:
http://www.digitalspy.co.uk/forums/s...postcount=3228
zeidbop
28-02-2010
I was wondering if there was any follow up to this. I am also missing program guide for CBeebies (much to my son's annoyance!)

Thanks

David
Nailz
29-03-2010
Noticed today that Cbeebies listings have returned.
Must have happened in the last 48 hours.

The DHD4000 soldiers on
albertd
30-03-2010
I gather Inview have not changed anything and they seem mystified as to what happened.
albertd
30-03-2010
Bump to make last post appear.
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