Upgrade due

Tys · 14-02-2010, 19:42

This might be a stupid question but here goes anyway.

I am due an upgarde with T-Mobile at the start of March. I currently have a Nokia N96 which was on a 18 month contract at £45 pm, however, as my nephew worked in one of their call centres I am only paying £22.50 pm. He no longer works for them and I'll loose my half price deal next month.

Can I upgrade by going into my local T-Mobile shop? and what kind of deals will they be able to offer?

I fancy getting the HTC HD2 but to get it free on T-Mobile it's £35pm. I have found a good deal for the phone on Orange for only £30pm Am I better phoning T-mobile or going into the shop?

Mystic Eddy · 14-02-2010, 19:44

You're better off phoning them and saying you want to cancel; you will get put through to retentions who will be the best people to speak to with regard to renegotiating the contract.

I presume T-Mobile stores work in the same way as Orange, if you ask for a better deal, they phone customer service and see what they say.

Tys · 14-02-2010, 19:48

Cheers

legends wear 7 · 14-02-2010, 20:49

Go to P4U tell them your happy with your tariff but want a new handset, i think they still do these upgrades so your tariff does not change.

14-02-2010, 19:42	#1
Tys Forum Member Join Date: Oct 2007 Location: Bo'ness, Scotland Posts: 16	Upgrade due This might be a stupid question but here goes anyway. I am due an upgarde with T-Mobile at the start of March. I currently have a Nokia N96 which was on a 18 month contract at £45 pm, however, as my nephew worked in one of their call centres I am only paying £22.50 pm. He no longer works for them and I'll loose my half price deal next month. Can I upgrade by going into my local T-Mobile shop? and what kind of deals will they be able to offer? I fancy getting the HTC HD2 but to get it free on T-Mobile it's £35pm. I have found a good deal for the phone on Orange for only £30pm Am I better phoning T-mobile or going into the shop?

14-02-2010, 19:44	#2
Mystic Eddy Forum Member Join Date: Apr 2006 Posts: 3,885	You're better off phoning them and saying you want to cancel; you will get put through to retentions who will be the best people to speak to with regard to renegotiating the contract. I presume T-Mobile stores work in the same way as Orange, if you ask for a better deal, they phone customer service and see what they say.

14-02-2010, 19:48	#3
Tys Forum Member Join Date: Oct 2007 Location: Bo'ness, Scotland Posts: 16	Cheers

14-02-2010, 20:49	#4
legends wear 7 Guest Join Date: Dec 2007 Posts: 2,070	Go to P4U tell them your happy with your tariff but want a new handset, i think they still do these upgrades so your tariff does not change.

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Upgrade due