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missed recordings |
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#26 |
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Forum Member
Join Date: Nov 2007
Location: St. Albans, UK, Team Wagner
Posts: 42,866
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What channel is Prison Break on?
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#27 |
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Forum Member
Join Date: May 2010
Posts: 6
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Is it just the Humax?
Quote:
but waht bothers me slightly is that there seesm to be no furore on other PVR fora on Digital Spy as far as I can see. You'd think they'd all be up in arms unless Humax is the only one with AR
There might be a sudden flurry of posts later. As of this moment I see only five #Sherlock tweets that mention this. |
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#28 |
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Forum Member
Join Date: Nov 2004
Posts: 3,642
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I hope you dont mind me having a wander into the Humax forum. I noticed last night that my Alba 845R model didnt start recording until 2048 so it was most likely a BBC Problem. Dad has a 9150 in his bedroom and set it to record and i had a frantic phone call from Mum moaning about it. They dont have access to iplayer so I said that I would get him a copy from alternative locations.
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#29 |
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Forum Member
Join Date: Mar 2006
Location: Chiltern Hills Rx Xtal Pal
Posts: 257
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Quote:
I hope you dont mind me having a wander into the Humax forum. I noticed last night that my Alba 845R model didnt start recording until 2048 so it was most likely a BBC Problem. Dad has a 9150 in his bedroom and set it to record and i had a frantic phone call from Mum moaning about it. They dont have access to iplayer so I said that I would get him a copy from alternative locations.
Thanks for the information - it does sound like it's a BBC fault then. ![]() Unless, of course, Alba and Humax have some kind of demonic connection.
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#30 |
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Forum Member
Join Date: Jul 2005
Location: Sandy Heath transmitter
Posts: 10
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Quote:
I'm sure nobody minds your being in here.
Thanks for the information - it does sound like it's a BBC fault then. ![]() Unless, of course, Alba and Humax have some kind of demonic connection. ![]() |
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#31 |
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Forum Member
Join Date: Mar 2006
Location: Chiltern Hills Rx Xtal Pal
Posts: 257
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BBC bang to rights! How do we ensure it doesn't happen again? With-hold the licence fee?
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#32 |
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Forum Member
Join Date: Sep 2003
Location: East Coast of Lincolnshire
Posts: 318
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Quote:
I thought it was just me - my Freesat HD Box (Hummy) didnt record it either, I got "Recording Failed: Unknown reason" and I had it on series link
![]() I also noticed (fortunately) that the Grand Prix qualifying was shown in the schedule list for last Saturday, but not for this week. I left the box switched on until nearly 12pm but it still hadn't updated so set that manually too (on both my 9200's). It is very aggravating that these things keep happening. Whether the fault lies with Humax or the BBC I don't know, but it sure is frustrating. |
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#33 |
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Forum Member
Join Date: Aug 2010
Posts: 8
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Sherlock - panasonic too
my new panasonic also failed to start recording until about 20 mins in
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#34 |
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Forum Member
Join Date: Oct 2005
Posts: 501
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Quote:
Unless, of course, Alba and Humax have some kind of demonic connection.
Written by the same programmer!!
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#35 |
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Forum Member
Join Date: May 2010
Posts: 6
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Quote:
Unless, of course, Alba and Humax have some kind of demonic connection.
![]() ![]() So now we know. The fact that other manufacturers' PVRs also failed to start until 20 minutes in points the blame squarely at the BBC. Methinks a letter to them is in order.... just used the complaint form I suggest those here do the same so they can't dismiss me as a one-off. |
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#36 |
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Forum Member
Join Date: Apr 2006
Posts: 1,197
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Quote:
We need an Old Priest and a Young Priest
![]() So now we know. The fact that other manufacturers' PVRs also failed to start until 20 minutes in points the blame squarely at the BBC. Methinks a letter to them is in order. |
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#37 |
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Forum Member
Join Date: Mar 2006
Location: Chester
Posts: 198
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Thanks for the BBC link. My complaint is on it's way.
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#38 |
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Forum Member
Join Date: May 2010
Posts: 6
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Quote:
Why? At best you'll get a bland apology from someone nothing to do with those responsible.
If you don't tell them they've made a mistake you've no justification to complain if it happens again. |
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#39 |
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Forum Member
Join Date: Nov 2004
Posts: 3,642
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Quote:
We need an Old Priest and a Young Priest
![]() So now we know. The fact that other manufacturers' PVRs also failed to start until 20 minutes in points the blame squarely at the BBC. Methinks a letter to them is in order.... just used the complaint form I suggest those here do the same so they can't dismiss me as a one-off. |
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#40 |
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Forum Member
Join Date: Mar 2006
Location: Chiltern Hills Rx Xtal Pal
Posts: 257
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You all might be interested to know that 'Sherlock' on a Sky+ HD box using accurate recording (or whatever they call it) was actually recorded correctly and fully, according to my sources. Who sends the start signal on Sky then? Clearly not BBC despite its being a BBC show.
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#41 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
You all might be interested to know that 'Sherlock' on a Sky+ HD box using accurate recording (or whatever they call it) was actually recorded correctly and fully, according to my sources. Who sends the start signal on Sky then? Clearly not BBC despite its being a BBC show.
More significant did anyone record Sherlock on a SD Sky+ box ? |
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#42 |
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Forum Member
Join Date: Apr 2005
Location: Surrey, UK
Posts: 1,302
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On all HD platforms (including BBC HD on Freeview HD using the new HDR-Fox T2) it was recorded correctly, it was on the SD BBC channels that the problem occurred.
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#43 |
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Forum Member
Join Date: Dec 2005
Location: Kent
Posts: 8,954
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No Eastenders here tonight. Anyone else?
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#44 |
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Forum Member
Join Date: May 2005
Location: wisbech, cambs / norfolk
Posts: 3,834
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I saw it start EE tonight - will check but believe OK.
Countrywise however, ITV1 Monday 8pm - recorded for 51 seconds - 20:00 to 20:00. |
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#45 |
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Forum Member
Join Date: May 2005
Location: wisbech, cambs / norfolk
Posts: 3,834
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Quote:
I saw it start EE tonight - will check but believe OK.
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#46 |
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Forum Member
Join Date: Mar 2006
Location: Chiltern Hills Rx Xtal Pal
Posts: 257
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BBC reply
Update. I compalined to the BBC about the Sherlock late start and this is their typically opaque reply received today 27 August: Quote:
Thank you for contacting the BBC. An object lesson in deliberately misconstruing the complaint. I understand you feel that the EPG signal was sent out late for the start of ‘Sherlock’ as broadcast on 1 August 2010 and this resulted in your PVR failing to record some of the transmission. This largely depends on who provides and updates the EPG on your PVR. The BBC use both Freesat plus and Freeview plus which provide an 8 day EPG and accurate recording so that in these circumstances this delay would have been picked up, not so in others. If you find that this continues, simply add time to account for this, as the EPG may not be updated in time to trigger the recording correctly at the later time. Nevertheless, I’d like to assure you that your complaint has been registered on our audience log. This is an internal report of audience feedback that we compile on a daily basis. It is made available to programme commissioners, channel executives and senior management. Thanks once again for taking the time to contact us. Kind Regards Peter Thompson
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#47 |
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Forum Member
Join Date: Mar 2004
Location: Angus, Scotland
Posts: 781
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Ah, the usual 'brush-off' response. And a fat lot of good it does passing the audience log to programme commissioners, executives and management. What people need is a direct link to BBC technicians, not management who fart about.
Years ago, I complained to BBC Scotland about the Dolby pro-logic surround sound being muddled up (dialogue was coming from the surround speakers, rather than the centre speaker, or something along those lines). The Engineering technician at the time managed to speak with me and agreed there was a discrepancy in the audio multiplexing. |
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#48 |
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Forum Member
Join Date: Mar 2006
Location: Chiltern Hills Rx Xtal Pal
Posts: 257
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BBC Engineering
Ah yes! Those were the days when calling 01 580 4468 would get you through direct to the BBC Engineering Information Dept. wherein educated, informed, and helpful people would discuss technical matters ad infinitum with no feeling of being 'brushed off'
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Thanks for the information - it does sound like it's a BBC fault then. 


