Hi,
I have been a Vodafone customer for a number of years now.
For about two weeks now however, I have been receiving numerous calls throughout the day from Vodafone.
When I have answered the phone, they tell me that it is only a courtesy call to check everything is ok.
I tell the advisor that everything is ok and that I will call if I have any issues but the operatives insist that I confirm my details.
When I refuse, they tell me that they cannot continue the call and all that they require is my PIN number, which I refuse to give.
I have asked on several occasions to be removed from the outbound dialler system and still receive these calls.
This evening, I spoke to a particularly awkward advisor named Alexis from Middlesborough.
He would not confirm is extension number, allow me to speak to a manager or remove me from the outbound dialler.
Has anybody else experienced this?
I have been a Vodafone customer for a number of years now.
For about two weeks now however, I have been receiving numerous calls throughout the day from Vodafone.
When I have answered the phone, they tell me that it is only a courtesy call to check everything is ok.
I tell the advisor that everything is ok and that I will call if I have any issues but the operatives insist that I confirm my details.
When I refuse, they tell me that they cannot continue the call and all that they require is my PIN number, which I refuse to give.
I have asked on several occasions to be removed from the outbound dialler system and still receive these calls.
This evening, I spoke to a particularly awkward advisor named Alexis from Middlesborough.
He would not confirm is extension number, allow me to speak to a manager or remove me from the outbound dialler.
Has anybody else experienced this?