• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Broadband Internet
  • Landline Phones and VoIP Services
BT Call Set Up Charges!
k_2150
03-03-2010
It's been years since I've had a BT phone line, but I've just had one installed, I haven't received my 1st phone bill yet.

just read that BT are now charging a set-up fee of 9.4 pence per call, and have 2 questions about this ...

1. Does this charge apply even if the call isn't connected.

2. Do I still get charged this set-up fee if I use an access number such as 18866, 18899, 18185 .etc ?

any advice appreciated, thanks in advance
Appleseed
03-03-2010
You get charged once the call is answered (by a human or call minder/answering machine) which means if you are calling someone who is on the phone (but has call minder), every attempt will result in you getting a 'connection' charge!
You don't pay the charge if the call is part of a package (eve/weekend etc) though. I suppose this is all part of a ploy by BT to get everyone onto an unlimited landline call package with an 18 month contract

There are no connection charges for access calls to 18899, 18185 or via a freefone (0800) number etc so no worries there.
k_2150
03-03-2010
Originally Posted by Appleseed:
“You get charged once the call is answered (by a human or call minder/answering machine) which means if you are calling someone who is on the phone (but has call minder), every attempt will result in you getting a 'connection' charge!
You don't pay the charge if the call is part of a package (eve/weekend etc) though. I suppose this is all part of a ploy by BT to get everyone onto an unlimited landline call package with an 18 month contract

There are no connection charges for access calls to 18899, 18185 or via a freefone (0800) number etc so no worries there.”

OK thanks for that info
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map