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Technical Fault |
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#1 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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Technical Fault
For the last two days when booting up my Foxsat HDR for the first time, I have received this message. [i]Due to a technical fault we are unable to do your request at the moment[i], followed by a prompt to press the yellow button to remove it. The box boots as normal but I am wondering why I get this message. It must be something to do with the housekeeping, as it only happens on the first boot of the day. Anyone got any ideas?
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#2 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Hi MOB, I too have had this twice now I assumed it might be something to do with the ethernet connection as it's a similar prompt that I've encountered whilst using the iplayer.
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#3 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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There we go thats the third time just as we speak it popped up just after the red button appeared on screen.
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#4 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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You could be right GC, but why does it only happen the first time it boots?
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#5 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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Seems like you're right then! I was typing as you posted.
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#6 |
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Forum Member
Join Date: Nov 2009
Location: Scouser in Chilterns
Posts: 711
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if it's helpful with a 70% full disc and recording about 4 shows a day..Never seen such a message
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#7 |
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Forum Member
Join Date: Apr 2009
Posts: 36
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I got this yesterday and my other half saw it the day before...I'm using a HDR that's under a month old with only 9% used so far.
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#8 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
I got this yesterday and my other half saw it the day before...I'm using a HDR that's under a month old with only 9% used so far.
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#9 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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As it's only the last few days, could it be since iPlayer appeared on the menu? Maybe the box now checks for a connection?
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#10 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Update: I've just done a handful of on/off cycles and had the error prompt each time, so now I've gone into the network settings and configured the box to re-negotiate the DHCP setting with my router and the latest couple of reboots has shown no repeat of the prompt.
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#11 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Oh dear that was short lived, just got another prompt this morning.
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#12 |
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Forum Member
Join Date: Apr 2009
Posts: 36
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Quote:
Is your ethernet port connected ?
![]() Just booted it up this morning, no prompt. Although I noticed that the iPlayer is now an option on the red button, I was about to demonstrate this to my other half to keep her updated, I press the red button and it had gone again. Then I went up to BBC News on channel 200 and the option reappeared. Odd. |
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#13 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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Quote:
Oh dear that was short lived, just got another prompt this morning.
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#14 |
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Forum Member
Join Date: Mar 2008
Location: S.W.Wales
Posts: 74
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"Due to tech fault" message is still ongoing thing here.
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#15 |
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Forum Member
Join Date: Nov 2009
Posts: 9
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I had this fault for a few days on two boxes, a reboot of my router fixed it. I've not seen the message since
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#16 |
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Forum Member
Join Date: Apr 2009
Posts: 36
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Quote:
"Due to tech fault" message is still ongoing thing here.
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#17 |
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Forum Member
Join Date: Mar 2008
Location: S.W.Wales
Posts: 74
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I too have two boxes, HDR and HD. and now you mention it I havent had the message on the HD and that one is not connected to the router,so you could be right,my router stays on always.Il give it a reboot. Now I come to think of it ,has the Humax HD been enabled for IPlayer like the HDR anyway?
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#18 |
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Forum Member
Join Date: Mar 2008
Location: S.W.Wales
Posts: 74
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The" old router reboot trick" did not rectify the problem.
P.S. I now see Humax HD is not enabled for Iplayer. |
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#19 |
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Forum Member
Join Date: Jan 2009
Location: St Albans
Posts: 282
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Hi All
I've started getting this message too. Is there any other information available? Robert |
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#20 |
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Forum Member
Join Date: Apr 2005
Location: Surrey, UK
Posts: 1,302
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Hi Guys,
This is very odd and we haven't seen this message before here. Could I ask two questions: - What channel is your product starting on when you get this message? - How quickly does the box start when you see this message? Bob |
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#21 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
Hi Guys,
This is very odd and we haven't seen this message before here. Could I ask two questions: - What channel is your product starting on when you get this message? - How quickly does the box start when you see this message? Bob for me it's when the box boots up on BBC1 not sure if it happens on other channels as I generally shutdown after watching this channel of a night time. The startup time appears to be normal, though haven't really paid too much attention. |
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#22 |
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Forum Member
Join Date: Mar 2008
Location: S.W.Wales
Posts: 74
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BBC News with me always, don't know if it's the same on other channels. Boot time normal.
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#23 |
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Forum Member
Join Date: Aug 2009
Posts: 236
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Every time it has happened to me the box has been tuned to BBC1. Takes no longer to boot, in fact the message appears over the programme. I haven't seen it for a few days now.
Muriel |
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#24 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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#25 |
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Forum Member
Join Date: Mar 2008
Location: S.W.Wales
Posts: 74
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Happened to me this morning, as usual.
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