For the last two days when booting up my Foxsat HDR for the first time, I have received this message. [i]Due to a technical fault we are unable to do your request at the moment[i], followed by a prompt to press the yellow button to remove it. The box boots as normal but I am wondering why I get this message. It must be something to do with the housekeeping, as it only happens on the first boot of the day. Anyone got any ideas?

Hi MOB, I too have had this twice now I assumed it might be something to do with the ethernet connection as it's a similar prompt that I've encountered whilst using the iplayer.

There we go thats the third time just as we speak it popped up just after the red button appeared on screen.

You could be right GC, but why does it only happen the first time it boots?

Seems like you're right then! I was typing as you posted.

if it's helpful with a 70% full disc and recording about 4 shows a day..Never seen such a message

I got this yesterday and my other half saw it the day before...I'm using a HDR that's under a month old with only 9% used so far.

Is your ethernet port connected ?

As it's only the last few days, could it be since iPlayer appeared on the menu? Maybe the box now checks for a connection?

Update: I've just done a handful of on/off cycles and had the error prompt each time, so now I've gone into the network settings and configured the box to re-negotiate the DHCP setting with my router and the latest couple of reboots has shown no repeat of the prompt.

Oh dear that was short lived, just got another prompt this morning.

Yes Graham it is, always.

Just booted it up this morning, no prompt. Although I noticed that the iPlayer is now an option on the red button, I was about to demonstrate this to my other half to keep her updated, I press the red button and it had gone again.

Then I went up to BBC News on channel 200 and the option reappeared. Odd.

I didn't get it today, but box was tuned to itv1, it's usually on bbc1 when it boots.

"Due to tech fault" message is still ongoing thing here.

I had this fault for a few days on two boxes, a reboot of my router fixed it. I've not seen the message since

Apart from the time in my last post, thankfully it's not reappeared.

I too have two boxes, HDR and HD. and now you mention it I havent had the message on the HD and that one is not connected to the router,so you could be right,my router stays on always.Il give it a reboot. Now I come to think of it ,has the Humax HD been enabled for IPlayer like the HDR anyway?

The" old router reboot trick" did not rectify the problem.
P.S. I now see Humax HD is not enabled for Iplayer.

Hi All

I've started getting this message too. Is there any other information available?

Robert

Hi Guys,

This is very odd and we haven't seen this message before here. Could I ask two questions:
- What channel is your product starting on when you get this message?
- How quickly does the box start when you see this message?

Bob

Hi Bob
for me it's when the box boots up on BBC1 not sure if it happens on other channels as I generally shutdown after watching this channel of a night time.
The startup time appears to be normal, though haven't really paid too much attention.

BBC News with me always, don't know if it's the same on other channels. Boot time normal.

Every time it has happened to me the box has been tuned to BBC1. Takes no longer to boot, in fact the message appears over the programme. I haven't seen it for a few days now.
Muriel

Same here.

Happened to me this morning, as usual.