Mine is set to bootup before I get home from work on channel 999 and I have never seen the prompt when I have switched the TV on.

However, I did press Red from BBC News one of the dasy last week and it just hung at the connecting prompt before giving the above technical fault message. I realised this was because the modem had been accidentally swicthed off and hence there was no internet access. All was well when the modem was plugged back in.

I did post about this on the specific iPlayer related thread in the Freesat section suggesting it should revert to the normal (non iPlayer) version that is pulled off the satellite feed in the event that the internet (iPlayer) version is unavailable as you would have to pull the ethernet cable from the back of the HDR to use any BBCi services (such as the sports multi-screen for instance).

"Due to tech fault" message here first time pushed yellow to go back to where?
Box started normally no delay i noticed
it was on BBCHD when turned one

for what it's worth, I think the message is from BBC MHEG layer.
It uses the same font & yellow button that they use eg, on the sports multiscreens.

I expect it is doing an ethernet port check to work out whether to offer iPlayer on the red button. but when I check, my internet is always Ok, so the test is not working 100%.

This happened to me yesterday. The box displayed BBC2 when it started. I did not notice the start up time. I have seen the error before - a few times.

I, too, am getting this message. I first noticed it a couple of weeks ago, just after I had changed some settings on my Harmony remote. Having double checked those new settings, I was sort of relieved, but also disappointed, to find it was not just me.

I have just tried it in the last few minutes, Foxsat on BBC2, boot-up time not noticably different, and up popped the message.

My broadband connection is always on, the DHCP server is set to always give the same IP address to the device, and nothing else in my set-up has changed for months.

I have turned on all the devices in my system to watch TV from the PVR by the on/off buttons on each device (AV receiver, TV, foxsat). No error message. Turned it all off again.

I left it a couple of hours and have just turned it all on using the Harmony remote - lo, the message appears!

How have the others who have this problem turned on their systems? Is the foxsat now sensitive to IR signals not meant for it?

No solution for this yet? I still get the error message most mornings. What worries me is, if you don't clear the message with the yellow button in the morning, and you auto-record something later in the day, will the message appear on your recording?
Come on Humax - you must have seen this message by now - what's happening?

I've had this message "technical fault press yellow" when I've been in the red button - typically it happens when I've tried to access the BBC sport schedule - it's not always done it and hasn't been a problem for me for a while.

I wonder if any recording is going on at the same time? I know I can't view a red button stream if I'm recording 2 channels at the same time.

despite this happening on a fairly regular basis, although less recently, none of my recordings have been effected. so fingers crossed the same may apply for you.

Ive been wondering if a slow broadband speed might be playing a part here. My speed is less than half a meg, 450 at best. Maybe a slow response to the HDR is triggering the message, are you other affected ones also on slow speeds? Thanks GC ,saved quite a bit of experimenting there!

I get the message only when I boot up on a BBC related channel. I clear it with the 'Exit' button. It has nothing to do with slow speeds (I'm on >4Mb). It isn't Harmony related, I get it using the standard remote and the Harmony remote.
I don't get the message everytime I boot.
The box is permanently connected to the Internet via my router.
The thing is, error messages are written by a programmer and logic in somebody's program must link to it. It is either a BBC error message or a Humax error message, somebody must know, and also know or have some idea why it is being triggered.

I wonder if there is some sort of 'watchdog' timer signal being sent down the line at regular intervals from iPlayer or vice versa, and when the box is put on standby it misses the next check signal, thus causing an error message.

Just back from Holiday and my one in the Kitchen seems to do it a lot and the one in the living room only once.

Both are connected to my home network.

Automan.

Mine is always connected to the home network and (nearly) always has internet access. I've never seen the message appear when I have booted the HDR and it has come on already on a BBC channel. Only seen it when the modem did get accidentally switched off and I pressed red from a BBC channel.

I still get this error now and again on my one box conneced to my home network with either my Linksys WAG320N or Fonera 2n as a DHCP server (happens on power up from low power sleep).

Press yellow to clear and I should also say after pressing yellow to clear that iPlayer Beta still works as normal.

Automan.

I get the connection error, press yellow message quite regularly when the HDR is brought out of standby in the morning. I don't think it's line speed related as I have a 24MB connection. Is this an HDR or a BBC problem and has it been reported?

Yes, it's a BBC red button thing.

I didn't realise that it had been agreed by the BBC that it was their fault - I apologise. It follows that an equivalent message must occur on the other iPlayer enabled boxes.

I assume your "Yes" means that it has been reported to the BBC as an error - were you the person who reported it? If so, are you aware of progress to date?

The error message looks like this BTW.

http://i336.photobucket.com/albums/n...R/9033c2a3.jpg

Automan.

I have brought a HDTV and connected it using a HDMI lead and have noticed that when I boot the HDR and it comes on to a BBC channel I am now getting the technical fault press yellow to return message. If it boots up onto any non-BBC channel it appears to be fine.

Considering I have never had this message appear on bootup when it was connected to my old TV using a SCART lead is safe to assume that it is something to do with the HDMI connection? Perhaps there is a marginal timing issue between the HDR negotiating with the TV and it disrupts the initialisation of the BBCi network services? Just speculating.

I have occasionally had this message whilst using Teletext.
I don't have a connection internet/HDR since the speeds are usually too low for coherent iplayer.

It's in fact so low that I might see if I can save subs by taking their semaphore or Morse connection!

David

The message is from the BBC MHEG (text overlay) when it tries to determine if your network is working.
It happens when it detects a network cable is plugged in, but cannot connect to the iPlayer server.. just hit yellow to continue with the normal text pages.

It could be a problem with the BBC server, or your local network, your ISP, or anything in between...

wrong posting topic

The above sounds a sensible and obvious explanation, but I don't understand how it explains this:

It does not - coincidence.

If your router allows you to specify the DHCP lease period I would try extending it as much as possible. It may be that you router does not allocate a IP address sufficiently quickly - a client tries to renew well before expiry I seem to remember. The channel it powers up in could well be a factor - Only the BBC iplayer cases.

True.. sorry I did not say this,

I had the technical fault message about 4 times over one weekend about 2 months ago, and have not seen it since. I later found out that there were many people getting the error, and it was BBC server problem.