New customers

crepin · 19-03-2010, 13:15

Hi guys.

Am moving house next week, and looking at broadband providers. Having stumbled upon talk talk and its tv package, this seems like a cracking deal.

I have rung and spoken to them to get more details whilst I consider my options.

Some posts on here suggest that they are not taking on new cutomers, but the guy on the phone never said that!

Any opinions/thoughts would be great.

robcole2009 · 20-03-2010, 05:18

Quote:

Originally Posted by crepin

Hi guys.

Am moving house next week, and looking at broadband providers. Having stumbled upon talk talk and its tv package, this seems like a cracking deal.

I have rung and spoken to them to get more details whilst I consider my options.

Some posts on here suggest that they are not taking on new cutomers, but the guy on the phone never said that!

Any opinions/thoughts would be great.

Do they supply the tv service in your area? because most of the country isnt covered by talktalk tv

kriss57 · 20-03-2010, 13:50

I live in outer London and had it installed last Tuesday, works fine with a pair of my Homeplugs and cheap as chips as well.

They fitted a new router and PVR box, up and working in 30-45 minutes.

parthena · 20-03-2010, 19:01

I understood that TV was not available to new customers, only as an upgrade for existing Tiscali customers. Am I wrong?

parthena

dazpot · 25-03-2010, 18:24

You till can get talktalk TV as a new customer check on there website and put you're postcode in

Daz

NEWLINEtv · 25-03-2010, 23:34

does tiscali tv have ITV Player?

ethel · 26-03-2010, 09:46

Quote:

Originally Posted by NEWLINEtv

does tiscali tv have ITV Player?

I'm afraid not, but there's catch up programming from BBC, FX & Channel 4 as well as a number of on demand channels - including 4OD available.

David

vangeezer · 26-03-2010, 15:49

Quote:

Originally Posted by dazpot

You till can get talktalk TV as a new customer check on there website and put you're postcode in

Daz

I put my postcode in and was told TTV is not available in my area,Strange thing is I've had it for 2 years.
This service is bound to be a success if they don't sell it to
anyone.

parthena · 26-03-2010, 16:34

I know that others have been told they can't have it when they are in a TTTV area.

parthena

ethel · 26-03-2010, 18:21

Quote:

Originally Posted by parthena

I know that others have been told they can't have it when they are in a TTTV area.

parthena

We've had two engineer visits within the last 2-3 months (ie since TalkTalk took over) and both the lads said that they were doing the same, if not greater numbers of TV installations as they were before the change of ownership..

Go, as they say, figure..

NEWLINEtv · 27-03-2010, 10:11

Has TalkTalk TV been discontinued? I can't find it anywhere on their website.

parthena · 27-03-2010, 10:46

It's there but you have to access it in a certain way - there's a link in another fairly recent thread

I don't have time to look for you now but it shouldn't take you hours to find it

parthena

ethel · 27-03-2010, 12:42

Quote:

Originally Posted by parthena

It's there but you have to access it in a certain way - there's a link in another fairly recent thread

I don't have time to look for you now but it shouldn't take you hours to find it

parthena

http://www.talktalk.co.uk/tv/buy-talktalk-tv/

here you go

jake19801957 · 27-03-2010, 14:21

Quote:

Originally Posted by vangeezer

I put my postcode in and was told TTV is not available in my area,Strange thing is I've had it for 2 years.
This service is bound to be a success if they don't sell it to
anyone.

yes says i cant get talktalk tv im my area . i had tiscali tv only 2 years ago . do these guy no what they are doing

halfdog · 28-03-2010, 10:08

Same here!

Are they really trying to sell this service?

parthena · 28-03-2010, 10:13

No they are not. It's been reported here several times that TalkTalk staff are telling enquirers (new customers) that the TV is no longer available - not because they are outside the coverage areas, but because it is no longer available

parthena

kriss57 · 28-03-2010, 14:39

Quote:

Originally Posted by kriss57

I live in outer London and had it installed last Tuesday, works fine with a pair of my Homeplugs and cheap as chips as well.

They fitted a new router and PVR box, up and working in 30-45 minutes.

When I booked this to be done I had to wait just over 2 weeks because of the workload to get an installation appointment. The nice contractor who installed it also confirmed he was very busy every day.

P.S. I was actually phoned and asked if I wanted to add TTTV to my package!!!

parthena · 28-03-2010, 14:59

Yes, but you're an existing TT customer.

In any case, it looks like TT's left hand doesn't know what the right hand is doing. Certainly the CS staff are ill-informed.

parthena

kriss57 · 28-03-2010, 17:38

Quote:

Originally Posted by parthena

Yes, but you're an existing TT customer.

In any case, it looks like TT's left hand doesn't know what the right hand is doing. Certainly the CS staff are ill-informed.

parthena

Sadly, all true.

kriss57 · 28-03-2010, 17:43

repeated sorry

parthena · 28-03-2010, 23:34

You could have left that duplicate in, Kriss - it's so nice being agreed with instead of contradicted

parthena

kriss57 · 30-03-2010, 17:00

Quote:

Originally Posted by parthena

You could have left that duplicate in, Kriss - it's so nice being agreed with instead of contradicted

parthena

Others on here will think I am a plant.

Anyway, my update after two weeks use is my wife is over the moon, and my eldest Daughter does not have to bring Lost, Fringe, etc on DVDRW for the wife.
I like Eurosport, Bio, Sky Arts, etc so all in all a bargain I think.

19-03-2010, 13:15	#1
crepin Forum Member Join Date: Mar 2010 Posts: 2	New customers Hi guys. Am moving house next week, and looking at broadband providers. Having stumbled upon talk talk and its tv package, this seems like a cracking deal. I have rung and spoken to them to get more details whilst I consider my options. Some posts on here suggest that they are not taking on new cutomers, but the guy on the phone never said that! Any opinions/thoughts would be great.

20-03-2010, 05:18	#2
robcole2009 Forum Member Join Date: Jun 2009 Location: Barry, South Wales Posts: 354	Quote: Originally Posted by crepin Hi guys. Am moving house next week, and looking at broadband providers. Having stumbled upon talk talk and its tv package, this seems like a cracking deal. I have rung and spoken to them to get more details whilst I consider my options. Some posts on here suggest that they are not taking on new cutomers, but the guy on the phone never said that! Any opinions/thoughts would be great. Do they supply the tv service in your area? because most of the country isnt covered by talktalk tv

20-03-2010, 13:50	#3
kriss57 Forum Member Join Date: Apr 2006 Location: Essex Posts: 521	I live in outer London and had it installed last Tuesday, works fine with a pair of my Homeplugs and cheap as chips as well. They fitted a new router and PVR box, up and working in 30-45 minutes.

20-03-2010, 19:01	#4
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	I understood that TV was not available to new customers, only as an upgrade for existing Tiscali customers. Am I wrong? parthena

25-03-2010, 18:24	#5
dazpot Forum Member Join Date: Aug 2006 Location: Newcastle upon Tyne Posts: 428	You till can get talktalk TV as a new customer check on there website and put you're postcode in Daz

25-03-2010, 23:34	#6
NEWLINEtv Forum Member Join Date: Jan 2006 Posts: 5,304	does tiscali tv have ITV Player?

26-03-2010, 09:46	#7
ethel Forum Member Join Date: Nov 2003 Location: Godalming, Surrey Posts: 164	Quote: Originally Posted by NEWLINEtv does tiscali tv have ITV Player? I'm afraid not, but there's catch up programming from BBC, FX & Channel 4 as well as a number of on demand channels - including 4OD available. David

26-03-2010, 15:49	#8
vangeezer Forum Member Join Date: Sep 2006 Location: Hitchin,Herts Posts: 472	Quote: Originally Posted by dazpot You till can get talktalk TV as a new customer check on there website and put you're postcode in Daz I put my postcode in and was told TTV is not available in my area,Strange thing is I've had it for 2 years. This service is bound to be a success if they don't sell it to anyone.

26-03-2010, 16:34	#9
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	I know that others have been told they can't have it when they are in a TTTV area. parthena

26-03-2010, 18:21	#10
ethel Forum Member Join Date: Nov 2003 Location: Godalming, Surrey Posts: 164	Quote: Originally Posted by parthena I know that others have been told they can't have it when they are in a TTTV area. parthena We've had two engineer visits within the last 2-3 months (ie since TalkTalk took over) and both the lads said that they were doing the same, if not greater numbers of TV installations as they were before the change of ownership.. Go, as they say, figure..

27-03-2010, 10:11	#11
NEWLINEtv Forum Member Join Date: Jan 2006 Posts: 5,304	Has TalkTalk TV been discontinued? I can't find it anywhere on their website.

27-03-2010, 10:46	#12
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	It's there but you have to access it in a certain way - there's a link in another fairly recent thread I don't have time to look for you now but it shouldn't take you hours to find it parthena

27-03-2010, 12:42	#13
ethel Forum Member Join Date: Nov 2003 Location: Godalming, Surrey Posts: 164	Quote: Originally Posted by parthena It's there but you have to access it in a certain way - there's a link in another fairly recent thread I don't have time to look for you now but it shouldn't take you hours to find it parthena http://www.talktalk.co.uk/tv/buy-talktalk-tv/ here you go

27-03-2010, 14:21	#14
jake19801957 Forum Member Join Date: Sep 2004 Location: cheshire Posts: 3,552	Quote: Originally Posted by vangeezer I put my postcode in and was told TTV is not available in my area,Strange thing is I've had it for 2 years. This service is bound to be a success if they don't sell it to anyone. yes says i cant get talktalk tv im my area . i had tiscali tv only 2 years ago . do these guy no what they are doing

28-03-2010, 10:08	#15
halfdog Forum Member Join Date: Oct 2008 Posts: 44	Same here! Are they really trying to sell this service?

28-03-2010, 10:13	#16
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	No they are not. It's been reported here several times that TalkTalk staff are telling enquirers (new customers) that the TV is no longer available - not because they are outside the coverage areas, but because it is no longer available parthena

28-03-2010, 14:39	#17
kriss57 Forum Member Join Date: Apr 2006 Location: Essex Posts: 521	Quote: Originally Posted by kriss57 I live in outer London and had it installed last Tuesday, works fine with a pair of my Homeplugs and cheap as chips as well. They fitted a new router and PVR box, up and working in 30-45 minutes. When I booked this to be done I had to wait just over 2 weeks because of the workload to get an installation appointment. The nice contractor who installed it also confirmed he was very busy every day. P.S. I was actually phoned and asked if I wanted to add TTTV to my package!!!

28-03-2010, 14:59	#18
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	Yes, but you're an existing TT customer. In any case, it looks like TT's left hand doesn't know what the right hand is doing. Certainly the CS staff are ill-informed. parthena

28-03-2010, 17:38	#19
kriss57 Forum Member Join Date: Apr 2006 Location: Essex Posts: 521	Quote: Originally Posted by parthena Yes, but you're an existing TT customer. In any case, it looks like TT's left hand doesn't know what the right hand is doing. Certainly the CS staff are ill-informed. parthena Sadly, all true.

28-03-2010, 17:43	#20
kriss57 Forum Member Join Date: Apr 2006 Location: Essex Posts: 521	repeated sorry

28-03-2010, 23:34	#21
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	You could have left that duplicate in, Kriss - it's so nice being agreed with instead of contradicted parthena

DS Forums

New customers

30-03-2010, 17:00	#22
kriss57 Forum Member Join Date: Apr 2006 Location: Essex Posts: 521	Quote: Originally Posted by parthena You could have left that duplicate in, Kriss - it's so nice being agreed with instead of contradicted parthena Others on here will think I am a plant. Anyway, my update after two weeks use is my wife is over the moon, and my eldest Daughter does not have to bring Lost, Fringe, etc on DVDRW for the wife. I like Eurosport, Bio, Sky Arts, etc so all in all a bargain I think.