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How can I find out what I have spent on a BT Bill


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Old 22-03-2010, 14:36
BrookeBond
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Join Date: Dec 2004
Posts: 102

Hi there!

I am at my wits end, in as much I am unable to to find out what I have spent 31p on my current bill. I was advised that it would take 48 hours to update however I still unable to find out how / what I have spent this amount on. Does anyone on the forum know what I need to do?

Thank you.

Brooke Bond - Licenced to make good mug of tea!
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Old 22-03-2010, 15:46
speckledhen
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have you tried logging into your account on the bt.com website and check your recent bill, although it can take 24hrs for it to update.
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Old 22-03-2010, 20:07
BrookeBond
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Join Date: Dec 2004
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Hi there!

Yes, I have and even this does not show what I have used. I have even used the 'Live Chat' facility and that is as much use as a ....................... BT have said that they are 48 hours behind with online billing, however I have tried twice & it's impossible.

I wonder if BT are on these forums, because if they are I would like to find what's what.

Brooke Bond
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Old 23-03-2010, 18:50
BrookeBond
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Join Date: Dec 2004
Posts: 102
Hi there all!

I contacted BT Support on Digital Spy and emailed them at 4.54pm and I had a telephone call from BT, and they advised that it was a mobile call. They would not say which one however I came out with the number ? and I was correct. I would like to thank the male member of staff from BT for phoning ( I like to speak just like good ol Bob Hoskins adverts for BT in the 1980's ).

BT - well done - first class service.

Thank you.

Brooke Bond - licenced to make a good mug of tea,eh!
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