Originally Posted by pault:
“Before I moved into this house, BT said that they'd need to charge me a reconnection fee, but now I've discovered there is a dial tone & number associated with the line would that really be the case? If I call BT with the number do you think I'd be connected for free?”
BT website says for your situation it "
SHOULD be free, but they have a couple of get outs, eg you must supply details of last 2 years permanent addresses (credit check?) line must not have any outstanding debt (previous tennant?) plus others
Have you been able to confirm that the line is controlled by BT (it may be with another supplier).
It may be to your advantage to contact the other suppliers available on your exchange, before contacting BT, to get quotes for connection to use as bargaining points in case BT do want to charge a connection fee or require a deposit.