Background:
When changing to Orange Home Max (landline and broadband) I was without my broadband for about two weeks as the speed was so slow, however this speed has now improved (following many phone calls and an Ofcom complaint reference).
I am still trying to get compensation.
A new problem: with Orange landline:
I have now had to make many phone calls as they have given me caller display and 1571 without me asking and I do not want these.
I am told that these features will be taken off by Tuesday. Frankly I'll believe it whwn I see it. I also want to be ex-directory and have my number witheld (as I had before). I have been given incorrect times to call, incorrect information, contradictory information etc.
My advice is avoid Orange like the plague! I have now put my requirements in writing as proof!
Before some clever person replies and says I should be pleased to have these services. It is up to me and I was not advised of these 'extras' at any time, nor can I find any details on the Orange website!
When changing to Orange Home Max (landline and broadband) I was without my broadband for about two weeks as the speed was so slow, however this speed has now improved (following many phone calls and an Ofcom complaint reference).
I am still trying to get compensation.
A new problem: with Orange landline:
I have now had to make many phone calls as they have given me caller display and 1571 without me asking and I do not want these.
I am told that these features will be taken off by Tuesday. Frankly I'll believe it whwn I see it. I also want to be ex-directory and have my number witheld (as I had before). I have been given incorrect times to call, incorrect information, contradictory information etc.
My advice is avoid Orange like the plague! I have now put my requirements in writing as proof!
Before some clever person replies and says I should be pleased to have these services. It is up to me and I was not advised of these 'extras' at any time, nor can I find any details on the Orange website!