Iphone - Lost Everything?? Help

fitlike · 29-03-2010, 11:22

Hello, i have done a search on the following but could not quite find a problem which matched my own - or my friends - phew not mine lol

He has an iphone and last night went to a friends house who charged it up with her computer.

When he got it back from her it just had the plug into itenes symbol on it.

I have plugged it back into his computer and got the phone working again problem is that hes lost everything - contacts, texts, apps, etc.
I did a back up of his phone but it was from last December.

i have no idea what his friends computer has done to it - and his friend has no idea too!

Would i be correct in assuming he has lost everything - his friends computer wouldnt have stored his info before deleting would it?

Thank you

flounder78 · 29-03-2010, 11:32

Can your friend just re sinc the phone with their computer/ itunes?

fitlike · 29-03-2010, 12:01

Thanks for the reply.
he hasnt resynced it since last year with his computer so im guessing thats not good

pilot25dmc · 29-03-2010, 12:10

Ok, the information stored on the iPhone is a copy of what is stored on your home computer.

When you connect your iPhone to your computer it will check that the information stored on it is up to date, if you have deleted anything etc.

When your friend connected their iPhone to your friends computer it has wiped the information your friend had on it and replaced it with whatever info was on the the laptop it was connected to, because you have to tell iTunes to put songs on an iPhone it has put NOTHING on your friends iPhone, effectively wiping it.

You should sync your iPhone every day to make sure you have a back-up saved on your computer, that way you will never lose anything you have downloaded.

You friend 'should' have all his info saved on his computer, if he doesn't then he has learned his lesson the hard way.

Tip for the future, don't charge your phone using a laptop without first making sure iTunes is not open. Finally, sync your phone everyday, its not hard to do and only takes a few minutes.

fitlike · 29-03-2010, 13:57

thought that would be the case - thanks for the info

dontpannic · 29-03-2010, 14:27

Plug iphone into itunes library it is usually synced with. Right click on the iphone, restore from backup. Job done.

paulj48 · 29-03-2010, 14:40

Quote:

Originally Posted by dontpannic

Plug iphone into itunes library it is usually synced with. Right click on the iphone, restore from backup. Job done.

but in this case the op hasnt got a recent backup

fitlike · 30-03-2010, 08:32

thanks everyone for their help. i talked him through some stuff on his friends computer and there was a back up! think she must have pressed ok to whatever came up on the screen lol yay . hes happy now - thank you

29-03-2010, 11:22	#1
fitlike Forum Member Join Date: Apr 2002 Posts: 185	Iphone - Lost Everything?? Help Hello, i have done a search on the following but could not quite find a problem which matched my own - or my friends - phew not mine lol He has an iphone and last night went to a friends house who charged it up with her computer. When he got it back from her it just had the plug into itenes symbol on it. I have plugged it back into his computer and got the phone working again problem is that hes lost everything - contacts, texts, apps, etc. I did a back up of his phone but it was from last December. i have no idea what his friends computer has done to it - and his friend has no idea too! Would i be correct in assuming he has lost everything - his friends computer wouldnt have stored his info before deleting would it? Thank you

29-03-2010, 11:32	#2
flounder78 Forum Member Join Date: Aug 2003 Posts: 198	Can your friend just re sinc the phone with their computer/ itunes?

29-03-2010, 12:01	#3
fitlike Forum Member Join Date: Apr 2002 Posts: 185	Thanks for the reply. he hasnt resynced it since last year with his computer so im guessing thats not good

29-03-2010, 12:10	#4
pilot25dmc Forum Member Join Date: Aug 2009 Posts: 404	Ok, the information stored on the iPhone is a copy of what is stored on your home computer. When you connect your iPhone to your computer it will check that the information stored on it is up to date, if you have deleted anything etc. When your friend connected their iPhone to your friends computer it has wiped the information your friend had on it and replaced it with whatever info was on the the laptop it was connected to, because you have to tell iTunes to put songs on an iPhone it has put NOTHING on your friends iPhone, effectively wiping it. You should sync your iPhone every day to make sure you have a back-up saved on your computer, that way you will never lose anything you have downloaded. You friend 'should' have all his info saved on his computer, if he doesn't then he has learned his lesson the hard way. Tip for the future, don't charge your phone using a laptop without first making sure iTunes is not open. Finally, sync your phone everyday, its not hard to do and only takes a few minutes.

29-03-2010, 13:57	#5
fitlike Forum Member Join Date: Apr 2002 Posts: 185	thought that would be the case - thanks for the info

29-03-2010, 14:27	#6
dontpannic Forum Member Join Date: Jun 2003 Location: Orpington, Kent Posts: 2,344	Plug iphone into itunes library it is usually synced with. Right click on the iphone, restore from backup. Job done.

29-03-2010, 14:40	#7
paulj48 Forum Member Join Date: Jul 2007 Posts: 1,096	Quote: Originally Posted by dontpannic Plug iphone into itunes library it is usually synced with. Right click on the iphone, restore from backup. Job done. but in this case the op hasnt got a recent backup

30-03-2010, 08:32	#8
fitlike Forum Member Join Date: Apr 2002 Posts: 185	thanks everyone for their help. i talked him through some stuff on his friends computer and there was a back up! think she must have pressed ok to whatever came up on the screen lol yay . hes happy now - thank you

DS Forums

Iphone - Lost Everything?? Help