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Now on 4th box in 1 week |
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#1 |
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Forum Member
Join Date: Feb 2006
Posts: 360
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Now on 4th box in 1 week
Tomorrow I should be recieving my 4th replacement box in the space of a week. First box developed a hard drive fault - this was replaced last week with a box that had a faulty hdmi output and that was replaced this morning with a box that had a faulty lnb input. I wonder what will be wrong with tomorrows.
I have emailed a complaint and requested a brand new replacement rather than something refurbished but I`m not holding my breath. |
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#2 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Tomorrow I should be recieving my 4th replacement box in the space of a week. First box developed a hard drive fault - this was replaced last week with a box that had a faulty hdmi output and that was replaced this morning with a box that had a faulty lnb input. I wonder what will be wrong with tomorrows.
I have emailed a complaint and requested a brand new replacement rather than something refurbished but I`m not holding my breath.
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#3 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Tomorrow I should be recieving my 4th replacement box in the space of a week. First box developed a hard drive fault - this was replaced last week with a box that had a faulty hdmi output and that was replaced this morning with a box that had a faulty lnb input. I wonder what will be wrong with tomorrows.
I have emailed a complaint and requested a brand new replacement rather than something refurbished but I`m not holding my breath. ![]() I have heard of the bathtub curve you seem to have a swimming pool |
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#4 |
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Forum Member
Join Date: Feb 2006
Posts: 360
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Its the Foxsat HDR box - I cant believe how unlucky I am - I can only assume that because they send out refurbished boxes as replacements that someone is not checking them properly.
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#5 |
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Forum Member
Join Date: Mar 2007
Posts: 306
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You should have taken it back to Argos in the beginning then you wouldn't have had all this problem.
Humax only seem to give recons back as far as I am aware. mastanlem |
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#6 |
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Forum Member
Join Date: Dec 2008
Posts: 2,494
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Argos sent me a new box 1 year after mine developed a power supply fault. They're very good with the customer service on the Humax.
I strongly recommend approaching Argos directly this time. |
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#7 |
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Forum Member
Join Date: Feb 2006
Posts: 360
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I will definatly go back to Argos if this one starts playing up.
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#8 |
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Forum Member
Join Date: Feb 2006
Posts: 360
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Well I have recieved my 4th box in the space of 2 weeks = and guess what - its faulty. This one wont record anything - live pause doesnt work and scheduled records just disappear from the planner without anything being recorded. I think I will go the Argos route now and hope that they swap it for a new box.
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#9 |
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Forum Member
Join Date: Nov 2009
Location: Scouser in Chilterns
Posts: 711
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This sort of input from a knowledgable person should be a Godsend for BobCat
as obviously something seriously wrong in a limited area of the Humax processing. During my career progression.. i spent some time in the Factories environment.. Not my specific job ...but a keen mind and away from home.. so one day i took a phone from the out put.. Astonished to see that one of the women.. NOT sexist!! they were all women.. had soldered in ALL day a large electolytic Reverse polarity.. Quite stringent testing then would possibly not have located this until Field use months later.. and then Form filling aversion in the lower ranks would have ensured that no-one ever knew about it.. Firm loyalty is marvellous but from time to time we all make mistakes..even those we rely on.. Currently teaching LOGIC to Barclays Bank..they don't like it much! |
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