Comtrend Adapter Problem

THE_LOCKER · 13-04-2010, 11:41

My home network comprised of 4 powerline adapters (1xAp and 3xEp) and has worked very well until recently. In the past few days however 2 of the adapters (Ep's) seem to have developed a fault.

Normally when in use their Status and Ethernet lights both glow bright green. Now the faulty ones only show a dim red status light. If they are unplugged and then plugged back in again the Status and Ethernet lights initially light up brightly (Status-red, Ethernet-green) but after a few seconds the ethernet light goes out completely and the status light dims.

Has anyone else experienced similar?

Does anyone know the cause and hopefully the cure?

DeanDS · 14-04-2010, 10:20

On of my power adapters has just given up, it's stuck in stand-by (Dim red light). However when it's plugged in no other lights come on.

paulgee · 18-04-2010, 20:57

same problem a few weeks back, phoned bt vision about it sent engineer out to replace plugs (no charge) working fine now.

old_red_eyes · 29-04-2010, 15:58

My adapters also failed like that. In addition the case broke off exposing live terminals when I tried to unplug them - incredibly dangerous!

BT could not guarantee I would not be charged a £100 call fee for having the privilege of BT fixing their faulty equipment, so I have decided to use a LAN cable instead.

13-04-2010, 11:41	#1
THE_LOCKER Forum Member Join Date: Mar 2008 Posts: 4	Comtrend Adapter Problem My home network comprised of 4 powerline adapters (1xAp and 3xEp) and has worked very well until recently. In the past few days however 2 of the adapters (Ep's) seem to have developed a fault. Normally when in use their Status and Ethernet lights both glow bright green. Now the faulty ones only show a dim red status light. If they are unplugged and then plugged back in again the Status and Ethernet lights initially light up brightly (Status-red, Ethernet-green) but after a few seconds the ethernet light goes out completely and the status light dims. Has anyone else experienced similar? Does anyone know the cause and hopefully the cure? Last edited by THE_LOCKER : 13-04-2010 at 11:47. Reason: To make the post more readable

14-04-2010, 10:20	#2
DeanDS Forum Member Join Date: Oct 2005 Location: Oxford Posts: 1,564	On of my power adapters has just given up, it's stuck in stand-by (Dim red light). However when it's plugged in no other lights come on.

18-04-2010, 20:57	#3
paulgee Forum Member Join Date: Jun 2006 Posts: 112	same problem a few weeks back, phoned bt vision about it sent engineer out to replace plugs (no charge) working fine now.

29-04-2010, 15:58	#4
old_red_eyes Forum Member Join Date: Jun 2006 Posts: 1,843	My adapters also failed like that. In addition the case broke off exposing live terminals when I tried to unplug them - incredibly dangerous! BT could not guarantee I would not be charged a £100 call fee for having the privilege of BT fixing their faulty equipment, so I have decided to use a LAN cable instead.

DS Forums

Comtrend Adapter Problem