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ITV1 HD sound - clicks?


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Old 23-04-2010, 10:29
Frank1
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Is anyone else experiencing clicks and pops on ITV1-HD sound ?
I have been suffering this since the channel launched but SD channels and BBCHD are fine.
I am also sure that this problem didn't exist when ITV1HD was only part-time via the red button.
Humax HDR.

Frank
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Old 23-04-2010, 11:12
7nur0
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I too have noticed clicks/pops on recent ITV1 HD programmes recorded to my Humax HDR, & do not recall this being an issue via the old red button. Not noticed anything similar on BBC HD.

Pops are infrequent & not particularly loud, but noticeable all the same. I don't watch much output from the channel so can't comment on pop frequency overall, but they were definitely audible on Survival with Ray Mears.
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Old 23-04-2010, 11:29
KesterK
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Same here, appears to be an ITV1 HD problem
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Old 28-04-2010, 09:30
Frank1
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Same here, appears to be an ITV1 HD problem
So a confirmed "source fault"... Who do we complain to as this fault is ongoing and annoying?

Frank
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Old 28-04-2010, 20:13
KesterK
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So a confirmed "source fault"... Who do we complain to as this fault is ongoing and annoying?

Frank
as it seems to be just ITV, it will be ITV I guess, if you contact Freesat I imagine they'll just blame ITV... although no doubt ITV will blame Freesat!
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Old 29-04-2010, 09:23
Frank1
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So a confirmed "source fault"... Who do we complain to as this fault is ongoing and annoying?

Frank
Done

viewerservices@itv.com

Thank you for your enquiry.
The information you've provided has been passed to our engineering team.
Once again, thank you for taking the trouble to contact ITV.
Regards,
ITV Viewer Services
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Old 29-04-2010, 11:27
7nur0
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Thanks Frank1 for the contact address, email duly sent about both the pops/clicks issue & the black bar down the right edge of the screen on Bravia 'full pixel' setting
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