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Vodafone change to T&Cs no longer offering unlimited data plans
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mrdeejay
12-05-2010
Originally Posted by legends wear 7:
“Vodafone network can cope with iPhone just fine, only reason they would do this is revenue. Termination rates are being cut, the networks will look to recoup those lost revenues elsewhere.”

Just silly cuase you just leave Vodafone and go elsewhere!
legends wear 7
13-05-2010
As this article suggests, i doubt Vodafone will be the last to do this. The more phones are opened up to share the connection, the more the networks will look to protect their revenues

http://www.techradar.com/news/phone-...he-ipad-689066
flagpole
13-05-2010
the issue is not who vodafone chose to price their data...

it's that they increase the prices for people already under contract.
ACU
13-05-2010
I agree with flagpoles posts in this thread. For customers that have signed a contract, suddenly introducing charges is wrong. They should allow all customers to cancel if they wish.

Vodafone should be introducing this charge for new customers only.

I think I will be going over my 500MB limit this month, and then cancelling my contract. The £5 extra charge, will be more than 10% of my monthly bill. Why not I will get a free phone out of it.

Vodafone arent the only ones that can play dirty.
ACU
24-05-2010
It seems as though Vodafone are started to under report data useage. Having read other forums, some users are saving they have used over 500MB of data, yet when they log in to their online account, Vodafone are reporting a figure below 500MB.

This also applies to me, however they dont seem to give details of all data since the start of my billing date. So this may explain why.
hugsie
14-06-2010
Originally Posted by Espi_Vodafone:
“Hi everyone -

We have seen quite a bit of speculation on the out of bundle charges for Vodafone UK mobile internet users on forums and in the media. We wanted to clarify things. Here are the facts as they stand today:

In June we'll be introducing a free text service to tell our contract customers when they're approaching the upper limit of their data bundle. As the vast majority of our mobile internet subscribers (more than 97 percent) never reach the limit they will not be receiving the text alerts at all.

The minority of our customers (less then 3 percent) who do come close will receive a text telling them they are approaching their data allowance and advising them to monitor their usage going forward. At this point customers will not be charged anything more.

If after receiving several such alerts, over a period of few months, customers continue to use excessive amounts of data they will be contacted by Vodafone and advised to upgrade to another data plan to avoid incurring unnecessary additional charges.

Customers will be able to make an informed decision on whether to continue, limit their use or change to a different price plan, giving them total control of their spend.


However, if customers continue to use excessive amounts of data over a longer period of time, the costs are as follows:

Current charge Out of bundle charge
No handheld data bundle 50p a day for 25MB 50p for an additional 10MB

Handheld data bundle £5 a month, or £7.50 with a flexi-bundle £5 for an additional 500MB

Note: 500MB means you can read and reply to thousands of emails, download 24 Google maps and read 8,000 BBC News stories. Today, a tiny fraction of our customers use their full allowance.

Thanks,

Espi
Web Relations Team
Vodafone UK”

I am really annoyed by this. I sent my notice to quit in to Vodafone in April and was very clear that I wanted to leave because I was concerned the 500mb would not be suitable for the new phone I wanted Nokia N900. I pointed out that it was an internet tablet running full sites as opposed to mobile browsing and used over the air updates for the phone and apps and was repeatedly assured the data would be sufficient and had my concerns dismissed. In the end after being reassured by two members of staff I agreed to stay with them. Now it seems these changes were already on the cards and I was not informed. I would never have signed up again with Vodafone had I known this was coming.
I have still not received any formal notification of this change and yet I have just received my first text warning.
I didn't even have a full months usage of the phone before the changes were announced for comparison.
Margo Channing
15-06-2010
I also got that text telling me i had gone over my limit which surprised me as i really only use my phone to check emails and facebook & thats it, so i was surprised to hear i'd gone over it.

i then get a text from them a few days later to say "oops our mistake never mind"
hugsie
15-06-2010
Originally Posted by Margo Channing:
“I also got that text telling me i had gone over my limit which surprised me as i really only use my phone to check emails and facebook & thats it, so i was surprised to hear i'd gone over it.

i then get a text from them a few days later to say "oops our mistake never mind"”

Turns out I had not gone over the text was an error. All sorted now.
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