Originally Posted by
Shrike:
“Interesting story, Cunningham. I suspect your experiance was down to her being out of her depth more than being female - plenty of males suffer from "the Peter Principle" too
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As for zoe - I suspect the program makers have decided she looks the part of the b*tch so thats how shes going to be portrayed. Its early days yet but from some of the things said last week I'd watch my back around Emma, Hibah and Rhys far more than Zoe.”
That's a worry as my name is Peter LOL
Unfortunately it wasn't. As I mentioned before she became the manager we got on well and were on first name terms. The minute she became my manager that wen't out of the window and I and all the men had to call her "Ms" (not Mrs) Wilkins even putside work, where as outside work female members of the department were allowed to call her Heather.
The managers would tell us that they hated it when she sat at their table because she was a total bitch.
She never did as far as I know, but she is the type of woman that would shouts sexism, discrimination and play the race card to get what she wants.
The stupid thing is she was out of her depth and it was so easily fixable, even by using common sense.
It's 4:15pm and everyone goes home at 5pm. The goods recieved is virtually full. You have a lorry to unload and also outside on 15 pallets you have stock. Tricycles. 3 per layer stacked 5 high. To ticket/price them you run around the palet sticking the label on. It takes about10-15 seconds. They go straight through to the shop floor. You get two people with trollies to get them onto the shop floor.
That's it. Recieved in, processed, sent through to department.
Instead of doing that we were being told we had to do older stock first as we have had that longer. That consists of boxes of bras. Open the box, open the individual boxes, label them secure tag them, do up the individual boxes put them in the big box again. Or tools; open the boxes price each individual saw, hammer etc. Or boxes with carriage clocks. All slow picky time consuming things.
Logic says leave them until the morning get the fast stuff straight through. It leaves room for us to move in the department and we can get the final lorry unloaded.
Time and time again various people n the department would try and explain it to her, but she wouldn't have it. That is how you used to do it, but I'm the manager and you do it my way. Fair enough. 5pm theres stuff on the lorry and the loading bays. We dont care we clocked off out time is up.
For her predecessor we all stayed unpaid and helped him out. In the weeks leading up to Christmas when it got really bad we would go in at 6am and work 2 1.2 hours unpaid to help him or stay until 11pm. All for a "Thank you."
For her even when offered overtime it was no chance. You wanted it "your way" well now you sort out your own blood mess.
It's not to do with knowledge or being out of your depth, it's the way you treat people especially if you need them. Every time I go in a shop and eal with an asissatnt or someone on the checkout I always say hello and ask how they are. I've treated them with respect and as a human being. Now they are happy to help me if they can. They'll go to the trouble of checking the stockroom etc, offerening to order it for me. Occasionally giving me discount or a freebie. All because of the way I spoke and treated them.
People like and are attracted to nice people. People don't like nasty, ignorant or annoying people. If you know that you will be more successful in management or business.