Reposting here as I first posted in Advice:
Arrgh! We recently left BT and had paid up until July 1st so they owe us money right? Almost 2 months by our reckoning. Our last bill is £17.77 so we are owed the money up until 1st July minus the £17.77.
Just phoned India and the man was adamant they owe us no money The account is closed and there's nothing outstanding on the account. I asked to speak to his manager and he was a little uncomfortable and said 'please hold'. I did and the line went dead Bloody fuming grrrr, well I didn't think it would be simple!
So HOW do we get our money back? Soooo frustrating!
Arrgh! We recently left BT and had paid up until July 1st so they owe us money right? Almost 2 months by our reckoning. Our last bill is £17.77 so we are owed the money up until 1st July minus the £17.77.
Just phoned India and the man was adamant they owe us no money The account is closed and there's nothing outstanding on the account. I asked to speak to his manager and he was a little uncomfortable and said 'please hold'. I did and the line went dead Bloody fuming grrrr, well I didn't think it would be simple!
So HOW do we get our money back? Soooo frustrating!
Just received the following message from BT: