Allowance Problems on o2.

sylvia-bounty · 19-05-2010, 22:30

Hi, I am on iPhone 45 (18 month contract, since 10th October 2010).

In the last three months or so I have been using more than the allowed 500 text messages and use very little minutes (I know I should of went for a cheaper tariff but I get a friends & family discount and wanted the phone a bit cheaper).

Can I add a bolt on or something rather than paying per text message. I know I can downgrade my contract after 9 months but that won't be till July and when I do will I receive the now unlimited text message allowance?

Comments Appreciated.

goomba · 19-05-2010, 22:49

Welcome form the future

O2 will probably let you move to the current iPhone 45 with unlimited text.

sylvia-bounty · 19-05-2010, 22:51

Quote:

Originally Posted by goomba

Welcome form the future

O2 will probably let you move to the current iPhone 45 with unlimited text.

Really? How would I go about doing that call them or email them?

goomba · 20-05-2010, 08:59

Quote:

Originally Posted by sylvia-bounty

Really? How would I go about doing that call them or email them?

I would call them.

sylvia-bounty · 20-05-2010, 11:32

Quote:

Originally Posted by goomba

I would call them.

Just called them and they changed it no problem and it doesn't affect me if I wanted to downgrade after 9 months (from date of purchase).

Thanks for the advice.

Last edited by sylvia-bounty : 20-05-2010 at 11:34. Reason: Added More Content.

goomba · 20-05-2010, 16:10

Quote:

Originally Posted by sylvia-bounty

Thanks for the advice.

Excellent. Thought they would be happy to do that for you.

Forgot to mention that picture messages are not included in your unlimited text like they were in your previous bundle (they would have used 4 text worth).

sylvia-bounty · 20-05-2010, 16:17

Quote:

Originally Posted by goomba

Excellent. Thought they would be happy to do that for you.

Forgot to mention that picture messages are not included in your unlimited text like they were in your previous bundle (they would have used 4 text worth).

Yeah, they made me aware of that. That was good customer service they made me aware of everything regarding the change.

19-05-2010, 22:30	#1
sylvia-bounty Forum Member Join Date: Jul 2009 Location: Northern Ireland Posts: 718	Allowance Problems on o2. Hi, I am on iPhone 45 (18 month contract, since 10th October 2010). In the last three months or so I have been using more than the allowed 500 text messages and use very little minutes (I know I should of went for a cheaper tariff but I get a friends & family discount and wanted the phone a bit cheaper). Can I add a bolt on or something rather than paying per text message. I know I can downgrade my contract after 9 months but that won't be till July and when I do will I receive the now unlimited text message allowance? Comments Appreciated. Last edited by sylvia-bounty : 19-05-2010 at 22:34. Reason: Corrected Spelling And Grammer Error's.

20-05-2010, 11:32	#5
sylvia-bounty Forum Member Join Date: Jul 2009 Location: Northern Ireland Posts: 718	Sorted! Quote: Originally Posted by goomba I would call them. Just called them and they changed it no problem and it doesn't affect me if I wanted to downgrade after 9 months (from date of purchase). Thanks for the advice. Last edited by sylvia-bounty : 20-05-2010 at 11:34. Reason: Added More Content.

19-05-2010, 22:49	#2
goomba Forum Member Join Date: Mar 2007 Posts: 5,444	Welcome form the future O2 will probably let you move to the current iPhone 45 with unlimited text.

19-05-2010, 22:51	#3
sylvia-bounty Forum Member Join Date: Jul 2009 Location: Northern Ireland Posts: 718	Quote: Originally Posted by goomba Welcome form the future O2 will probably let you move to the current iPhone 45 with unlimited text. Really? How would I go about doing that call them or email them?

20-05-2010, 08:59	#4
goomba Forum Member Join Date: Mar 2007 Posts: 5,444	Quote: Originally Posted by sylvia-bounty Really? How would I go about doing that call them or email them? I would call them.

20-05-2010, 16:10	#6
goomba Forum Member Join Date: Mar 2007 Posts: 5,444	Quote: Originally Posted by sylvia-bounty Thanks for the advice. Excellent. Thought they would be happy to do that for you. Forgot to mention that picture messages are not included in your unlimited text like they were in your previous bundle (they would have used 4 text worth).

20-05-2010, 16:17	#7
sylvia-bounty Forum Member Join Date: Jul 2009 Location: Northern Ireland Posts: 718	Quote: Originally Posted by goomba Excellent. Thought they would be happy to do that for you. Forgot to mention that picture messages are not included in your unlimited text like they were in your previous bundle (they would have used 4 text worth). Yeah, they made me aware of that. That was good customer service they made me aware of everything regarding the change.

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Allowance Problems on o2.