Well after seeing my desire using data since installing 3g watchdog i thought i best call Orange and find out more about their internet FUP. Panther customers have 750mb, and Dolphin customers have 500mb. Bearing in mind this conversation was with normal customer services, not retentions..
Me - Hi can you tell me what internet useage allowance i have please?
Agent - You have unlimited internet
Me - Is there a fair useage policy, i heard it's 750mb and i use a lot of data
Agent - You have an unlimited internet bundle with a cap of 750mb
Me - So the unlimited internet is limited to 750mb then
Agent - No, it's unlimited, with a limit of 750mb. (how contradictory)
Me - How is it unlimited and why is it called unlimited?
Agent - We can call it unlimited though because nobody ever goes over the limit.
Me - What happens if i go over the 750mb?
Agent - Nobody EVER goes over the limit.
So i try a different approach...
Me - But in theory, if one was to go over the limit, what would happen?
Agent - You will be charged 60p a megabyte. I'll give you free sky news and sport for one month.
Basically it sounds like their agents are a little confused about it all, so be warned if you have a low FUP.
Me - Hi can you tell me what internet useage allowance i have please?
Agent - You have unlimited internet
Me - Is there a fair useage policy, i heard it's 750mb and i use a lot of data
Agent - You have an unlimited internet bundle with a cap of 750mb
Me - So the unlimited internet is limited to 750mb then
Agent - No, it's unlimited, with a limit of 750mb. (how contradictory)
Me - How is it unlimited and why is it called unlimited?
Agent - We can call it unlimited though because nobody ever goes over the limit.
Me - What happens if i go over the 750mb?
Agent - Nobody EVER goes over the limit.
So i try a different approach...
Me - But in theory, if one was to go over the limit, what would happen?
Agent - You will be charged 60p a megabyte. I'll give you free sky news and sport for one month.
Basically it sounds like their agents are a little confused about it all, so be warned if you have a low FUP.