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Foxsat HDR - iPlayer option disappeared


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Old 30-05-2010, 11:19
davidcookox
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Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David
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Old 30-05-2010, 11:31
grahamlthompson
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Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David
7.51 is the loader not the firmware. Menu/System/Diagnostic will show the software version installed. The latest is 1.00.13
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Old 30-05-2010, 11:43
Dan the Van
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"BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.
This might indicate that the network connection is not working. Check the device has a network connection and check to see if a IP address present in the Network settings. DCHP is the recommendation but some use Manual and add there own IP address.

When its working you should see after pressing the Red Button 'Connecting' flash up on the screen and then the Menu appears. You should then be able to select iPlayer.

Dan.
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Old 30-05-2010, 12:01
carvell
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Yeah, most likely is that your network connection isn't working. It doesn't appear if the network doesn't work.
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Old 30-05-2010, 12:03
richard_g_uk
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DCHP is the recommendation but some use Manual and add there own IP address.
iPlayer working fine for me. I have mine set up using DHCP however I have the router setup so it will always give the HDR the same IP address.
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Old 01-06-2010, 16:09
180turbo
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Does this mean iPlayer is available for everyone with this Humax freesat box, even if they didn't install the beta version of iPlayer?

Must say i havn't seen it mention a new software update, but havn't plugged an ethernet cable in yet either...
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Old 01-06-2010, 18:52
carvell
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iPlayer is available for everyone. Just plug a network lead in to your router and it appears on the red button.
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Old 01-06-2010, 19:43
theabbot
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Hi

I've been trying to use the BBCi player via freesat and I can choose the programme but it will not load or play, it locks up and says (loading) top right of the screen. I contacted Freesat who told me that the BBC had a problem with the BBCi player via Freesat. Anyone have any more info please.

Thanks

Mike
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Old 01-06-2010, 19:44
carvell
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Does it still not work? There was a problem, but as far as I know it's cleared now.
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Old 01-06-2010, 19:49
theabbot
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Hi

I tried it this afternoon and it wasn't working then.

Mike
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Old 02-06-2010, 13:38
tv-Addict
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Does this mean iPlayer is available for everyone with this Humax freesat box, even if they didn't install the beta version of iPlayer?

Must say i havn't seen it mention a new software update, but havn't plugged an ethernet cable in yet either...
I think it has been available to all HDR users since before Christmas, as long as you have the ethernet connected up.


and it has been temperamental of late... iPlayer team have said that the Freesat version often gets the wrong URLs for the video streams!
Seems they do not use the standard iPlayer management system for it, but have some custom tool which is not reliable.
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Old 02-06-2010, 15:36
Fatbloke99
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Finally got round to trying out the iPlayer on my HDR yesterday. Got the menu item under the red button OK, was able to browse around no trouble at all - all listings present, but any attempt to play anything was greeted with an error - can't recall the exact text now but it was basically saying a network error has occured, please try again. Tried again assorted times - same result.

Think I'll stick to using the PC for now.
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Old 02-06-2010, 16:15
terrykl
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Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David
I have got the identical problem.I have just checked my settings in the Foxsat menu to find that I now just have an ethernet ID but the other settings are no longer there.My network provider is talktalk and I currently have a very good broadband signal.
Any ideas anyone?
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Old 02-06-2010, 16:47
terrykl
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David
I have just unplugged my router for a few minutes plugged back in went into network settings on Humax -configure ethernet-configure IP-apply and settings reappeared.I am with talktalk and believe that they had some issues recently.
Hope this helps,
Terry.
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Old 02-06-2010, 23:11
2Bdecided
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Finally got round to trying out the iPlayer on my HDR yesterday. Got the menu item under the red button OK, was able to browse around no trouble at all - all listings present, but any attempt to play anything was greeted with an error - can't recall the exact text now but it was basically saying a network error has occured, please try again. Tried again assorted times - same result
It was doing that over the weekend here - previously it was fine.

It might be OK now - haven't checked.

Cheers,
David.
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Old 03-06-2010, 09:33
stanandjan
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A few minutes ago..0920BST.. I checked mine..OK to the main screen and folders but then ..
'Error..please press 'Drop-Back'..Everything else on the router and extensions normal..
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Old 03-06-2010, 11:37
terrykl
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A few minutes ago..0920BST.. I checked mine..OK to the main screen and folders but then ..
'Error..please press 'Drop-Back'..Everything else on the router and extensions normal..
just tried mine and working fine.I also notice that fast forward and rewind have been greatly improved.
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Old 03-06-2010, 15:15
Fatbloke99
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Thanks chaps - sounds like it's an occasional 'feature' then....

I'll try it again some time and see if it's behaving. Can't see it can be the router - iPlayer works fine on the PCs and PS3 connected to the same place (well, they used to work OK....)
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Old 06-07-2010, 23:15
grantyr
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Hi Guys,
Just out of interest as anyone tried using iplayer through a LAN from a shared internet connection? i was wondering how well it worked or if it did? i have had results from PC's but was wondering if the Foxsat would be able to distinguish the connection from a desktop. any helpers?
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Old 07-07-2010, 09:31
REPASSAC
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Hi Guys,
Just out of interest as anyone tried using iplayer through a LAN from a shared internet connection? i was wondering how well it worked or if it did? i have had results from PC's but was wondering if the Foxsat would be able to distinguish the connection from a desktop. any helpers?
Yes I do (I would think this the most common way to connect the HDR). Results would depend on total bandwith available and demand from LAN. As the IPlayer does not use that much bandwidth, for me it works quite well.

I do get the odd problem from time to time (mostly timeouts) but then again it is in Beta.
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