• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Satellite
  • Freesat+ Recorders
Foxsat HDR - iPlayer option disappeared
davidcookox
30-05-2010
Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David
grahamlthompson
30-05-2010
Originally Posted by davidcookox:
“Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David”

7.51 is the loader not the firmware. Menu/System/Diagnostic will show the software version installed. The latest is 1.00.13
Dan the Van
30-05-2010
Quote:
“"BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.”

This might indicate that the network connection is not working. Check the device has a network connection and check to see if a IP address present in the Network settings. DCHP is the recommendation but some use Manual and add there own IP address.

When its working you should see after pressing the Red Button 'Connecting' flash up on the screen and then the Menu appears. You should then be able to select iPlayer.

Dan.
carvell
30-05-2010
Yeah, most likely is that your network connection isn't working. It doesn't appear if the network doesn't work.
richard_g_uk
30-05-2010
Originally Posted by Dan the Van:
“DCHP is the recommendation but some use Manual and add there own IP address.”

iPlayer working fine for me. I have mine set up using DHCP however I have the router setup so it will always give the HDR the same IP address.
180turbo
01-06-2010
Does this mean iPlayer is available for everyone with this Humax freesat box, even if they didn't install the beta version of iPlayer?

Must say i havn't seen it mention a new software update, but havn't plugged an ethernet cable in yet either...
carvell
01-06-2010
iPlayer is available for everyone. Just plug a network lead in to your router and it appears on the red button.
theabbot
01-06-2010
Hi

I've been trying to use the BBCi player via freesat and I can choose the programme but it will not load or play, it locks up and says (loading) top right of the screen. I contacted Freesat who told me that the BBC had a problem with the BBCi player via Freesat. Anyone have any more info please.

Thanks

Mike
carvell
01-06-2010
Does it still not work? There was a problem, but as far as I know it's cleared now.
theabbot
01-06-2010
Hi

I tried it this afternoon and it wasn't working then.

Mike
tv-Addict
02-06-2010
Originally Posted by 180turbo:
“Does this mean iPlayer is available for everyone with this Humax freesat box, even if they didn't install the beta version of iPlayer?

Must say i havn't seen it mention a new software update, but havn't plugged an ethernet cable in yet either...”

I think it has been available to all HDR users since before Christmas, as long as you have the ethernet connected up.


and it has been temperamental of late... iPlayer team have said that the Freesat version often gets the wrong URLs for the video streams!
Seems they do not use the standard iPlayer management system for it, but have some custom tool which is not reliable.
Fatbloke99
02-06-2010
Finally got round to trying out the iPlayer on my HDR yesterday. Got the menu item under the red button OK, was able to browse around no trouble at all - all listings present, but any attempt to play anything was greeted with an error - can't recall the exact text now but it was basically saying a network error has occured, please try again. Tried again assorted times - same result.

Think I'll stick to using the PC for now.
terrykl
02-06-2010
Originally Posted by davidcookox:
“Hi guys,

I have a Humax Foxsat HDR on which I had been using the BBC iPlayer (both in the original beta and then via the TEXT menu) for some time. About 1 month ago BBC iPlayer disappeared from the menu, and now the main menu just says "BBC iPlayer is coming to Freesat HD - 7001" and that page shows information.

It is the same on the text and red button on BBC1, BBC2, BBC HD and I am assuming the same on the other BBC channels.

- My sofware version is U7.51
- When I try for a software update it says "New software is not found"
- I have switched off (and unplugged) the box for 10 minutes and turned back on.
- My Media library is 95% full

Has anyone else experienced this, and can offer some advice on how to get iPlayer back?

Cheers,

David”

I have got the identical problem.I have just checked my settings in the Foxsat menu to find that I now just have an ethernet ID but the other settings are no longer there.My network provider is talktalk and I currently have a very good broadband signal.
Any ideas anyone?
terrykl
02-06-2010
David
I have just unplugged my router for a few minutes plugged back in went into network settings on Humax -configure ethernet-configure IP-apply and settings reappeared.I am with talktalk and believe that they had some issues recently.
Hope this helps,
Terry.
2Bdecided
02-06-2010
Originally Posted by Fatbloke99:
“Finally got round to trying out the iPlayer on my HDR yesterday. Got the menu item under the red button OK, was able to browse around no trouble at all - all listings present, but any attempt to play anything was greeted with an error - can't recall the exact text now but it was basically saying a network error has occured, please try again. Tried again assorted times - same result”

It was doing that over the weekend here - previously it was fine.

It might be OK now - haven't checked.

Cheers,
David.
stanandjan
03-06-2010
A few minutes ago..0920BST.. I checked mine..OK to the main screen and folders but then ..
'Error..please press 'Drop-Back'..Everything else on the router and extensions normal..
terrykl
03-06-2010
Originally Posted by stanandjan:
“A few minutes ago..0920BST.. I checked mine..OK to the main screen and folders but then ..
'Error..please press 'Drop-Back'..Everything else on the router and extensions normal..”

just tried mine and working fine.I also notice that fast forward and rewind have been greatly improved.
Fatbloke99
03-06-2010
Thanks chaps - sounds like it's an occasional 'feature' then....

I'll try it again some time and see if it's behaving. Can't see it can be the router - iPlayer works fine on the PCs and PS3 connected to the same place (well, they used to work OK....)
grantyr
06-07-2010
Hi Guys,
Just out of interest as anyone tried using iplayer through a LAN from a shared internet connection? i was wondering how well it worked or if it did? i have had results from PC's but was wondering if the Foxsat would be able to distinguish the connection from a desktop. any helpers?
REPASSAC
07-07-2010
Originally Posted by grantyr:
“Hi Guys,
Just out of interest as anyone tried using iplayer through a LAN from a shared internet connection? i was wondering how well it worked or if it did? i have had results from PC's but was wondering if the Foxsat would be able to distinguish the connection from a desktop. any helpers?”

Yes I do (I would think this the most common way to connect the HDR). Results would depend on total bandwith available and demand from LAN. As the IPlayer does not use that much bandwidth, for me it works quite well.

I do get the odd problem from time to time (mostly timeouts) but then again it is in Beta.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map