Zoe often reminds me of "Irish Jenny" off series 4 (she of the "best saleswoman in Europe" fame

)
Jenny had the whole ice-queen red lippy power dressing thing going on, and wasn't too modest about her abilities either.
But when she came onto the "You're fired" program, she obviously had been watching her performance and had completely changed her image - she seemed quite lovely in fact

.
I hope Zoe can take on board some of the critiscisms against her (quite valid ones tonight - she really seems to be a team of one); else, as posted above, she is going to be a complete nightmare to work with and won't be anywere near as successful as she obviously could be.
Touble is Lord Suralun isn't the best example of an inspirational boss - thats where Branson would triumph, though I guess that wouldn't make such good telly.