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I'm going to throw my Freesat+ out the window if this happens again. |
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#1 |
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Forum Member
Join Date: Jan 2008
Posts: 1,246
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I'm going to throw my Freesat+ out the window if this happens again.
Hi,
I've been away for a week. I had several programmes set to record but nothing has. No "failed recording" warnings or ANYTHING. This is the third time it's happened when I go away. Usually everything records daily no problem. When I came home today, the Freesat+ was in stand-by, as expected (Foxsat HDR). I've no idea what to do about it.
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#2 |
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Forum Member
Join Date: Oct 2001
Location: N Ireland
Posts: 225
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Make sure you open the window first!
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#3 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Is there any evidence that you had a power cut during your absence?
How many recordings failed? This must be unusual. I've probably made around 20 trips of > 5 days since I've had the box and the only failure in all that time was one of the episodes of Lewis that failed for everyone else on HD. |
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#4 |
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Forum Member
Join Date: May 2008
Location: Belgium
Posts: 27
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I would also suspect power failure as the cause. One of our old clock radios is incredibly sensitive to the slightest power glitch so helps indicate if there has been a mains problem.
Because the power here in rural Belgium is pretty dodgy and we often go away for a couple of weeks at a time I have installed a UPS just for the Humax. It can keep the Humax in standby for about 12 hours and will even keep it recording for over an hour. If anyone is interested I use this APC UPS – it is quite neat and allows the use of standard 13 A mains plugs. Overkill I know but it really does work ……… |
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#5 |
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Forum Member
Join Date: Jan 2008
Posts: 1,246
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Thanks for all your replies. Well I live in Munich and I don't think I've ever had a power cut here in ten years. My friend also has Freesat+ and lives on the other side of the city. All his recordings have been "ignored" as well
![]() I'm quite stuck as to what to do.. |
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#6 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Thanks for all your replies. Well I live in Munich and I don't think I've ever had a power cut here in ten years. My friend also has Freesat+ and lives on the other side of the city. All his recordings have been "ignored" as well
![]() ![]() You didn't say how many recordings you missed. Obviously if it was ten it would be a lot more puzzling than one or two. What was the weather like when the recordings failed? The signal is presumably weaker where you are so any bad weather would be more likely to cause you to lose signal although I would have thought that if that were the case you'd be suffering break-up quite frequently. If you have a friend who suffered the same problems at the same time in the same location it would seem likely that it was a propagation thing since no one else has reported mass recording failures. |
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#7 |
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Forum Member
Join Date: Jan 2008
Posts: 1,246
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Quote:
So is it just those living in Germany who are having problems?
![]() You didn't say how many recordings you missed. Obviously if it was ten it would be a lot more puzzling than one or two. What was the weather like when the recordings failed? Not one single thing recorded from the day I left (last Wednesday) until the day I returned (yesterday). I didn't leave it in non-Freesat mode and I only lose my signal every now and then in very heavy rain (this has happened probably 3 times in the last year with my 90cm dish). Even so, I would have expected the symbol showing failed recordings. It's most annoying.
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#8 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Even so, I would have expected the symbol showing failed recordings.
If you are certain that you did not have a power-cut and someone else in the same locality had the same problems at the same time then some signal propagation anomaly is the only likely logical explanation (that I can think of). |
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#9 |
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Forum Member
Join Date: Feb 2007
Posts: 1,000
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#10 |
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Forum Member
Join Date: Feb 2004
Location: Bristol.
Posts: 1,783
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I've had few reasons to complain about my HDR, although I typically record one or two programmes a week, and have so far rarely had any missed recordings. The one thing that does seem to mess up recordings that I've noticed is the routine scan for updates, that seem to happen when the unit powers up, which is the most annoying feature of the box, I wish I could turn it off and only perform manual updates, that way I'll never come home to find the box waiting for some acknowledgement of a scan being done..
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#11 |
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Forum Member
Join Date: Feb 2009
Location: The City and County of Bristol
Posts: 2,623
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Quote:
I've had few reasons to complain about my HDR, although I typically record one or two programmes a week, and have so far rarely had any missed recordings. The one thing that does seem to mess up recordings that I've noticed is the routine scan for updates, that seem to happen when the unit powers up, which is the most annoying feature of the box, I wish I could turn it off and only perform manual updates, that way I'll never come home to find the box waiting for some acknowledgement of a scan being done..
My box has never done any updating since then (other than channel updates) and AFAIK there have been no new updates since January. If you keep getting auto updates perhaps one of the previous updates is corrupt ?. |
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#12 |
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Forum Member
Join Date: Sep 2001
Location: South Coast, UK
Posts: 4,952
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My one failed last night to record both episodes of Reg Perrin on BBC HD
"Reason Unknown"
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#13 |
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Forum Member
Join Date: Jan 2008
Posts: 1,246
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My box does do updates relatively frequently although it does seem rather random.
So would it be better to set my record buffer to something like 2 minutes instead of automatic? |
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#14 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
My box does do updates relatively frequently although it does seem rather random.
So would it be better to set my record buffer to something like 2 minutes instead of automatic? If it's done a software update more than twice there's something wrong with it. It would certainly explain your failed recordings but, again, the fact that you had a friend in the same location who suffered the same problem at the same time would be an extraordinary coincidence if this were the reason. |
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#15 |
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Forum Member
Join Date: Jan 2008
Posts: 1,246
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Quote:
Presumably, by updates, you mean a rescan (i.e. where it talks about adding and removing channels).
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#16 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
Apologies. I do mean a re-scan. I can only think of one actual software update.
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#17 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Your problem points to the fact that your making edits to the non-freesat channel list. It's a known issue that adding, deleting, moving and renaming channels in non-freesat mode causes the box to prompt a rescan in freesat mode the next time the box is rebooted.
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#18 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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And the prize for this months most pedantic post goes to ^^^
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#19 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
And the prize for this months most pedantic post goes to ^^^
![]() But there is a serious point in that referring to bugs as 'issues' rather tends to play them down. |
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#20 |
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Inactive Member
Join Date: Sep 2009
Location: kings lynn,norfolk
Posts: 1,410
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Quote:
I did mention that I was pedantic.
![]() But there is a serious point in that referring to bugs as 'issues' rather tends to play them down.
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#21 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Your problem points to the fact that your making edits to the non-freesat channel list. It's a known issue that adding, deleting, moving and renaming channels in non-freesat mode causes the box to prompt a rescan in freesat mode the next time the box is rebooted.
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#22 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
I just added the STV HD test to non-freesat. No rescan has happened (so far
) but if you move or rename and then do a reboot the scan prompt does appear. Try it, if the channel still comes up with the 3855 id change this to STV HD.
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#23 |
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Forum Member
Join Date: Aug 2006
Location: Dark Satanic Mills
Posts: 4,815
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Is there not a valid argument for getting Freesat via Sky on a Sky+ box? I know it is a tenner a month or thereabouts but I can hardly ever recall having a failed recording in years. The other week I forgot to set some recordings for my wife and simply did it over the internet.
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#24 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Is there not a valid argument for getting Freesat via Sky on a Sky+ box?
Quote:
I know it is a tenner a month or thereabouts but I can hardly ever recall having a failed recording in years.
Not the experience of people I know with Sky+.It's pretty reliable but then so is Freesat+. If you live in an area prone to power cuts and are so desperate not to miss anything that you don't mind chucking £120 a year away it might be a solution. But a UPS would almost certainly work out cheaper in the long run and is a 'greener' solution. Quote:
The other week I forgot to set some recordings for my wife and simply did it over the internet.
What has that got to do with it?
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#25 |
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Forum Member
Join Date: Aug 2008
Location: Singapore
Posts: 709
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Quote:
So is it just those living in Germany who are having problems?
![]() ![]() Although to be fair I probably have a better signal being a tad north west of Frankfurt and an 85cms dish! It is almost unheard of to have a power cut here, but I have had a few glitches during a thunderstorm. |
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