Hi All,
I would like your assistance with something. All it's going to take is a call to you network provider after a quick test with your phone.
The Problem:
Do you miss calls even if the phone has full signal and may even be in your hand? If the answer is yes and you are on any network other than Vodafone, then you are experiencing my frustration. It's due to the networks not prioritising voice calls over data calls when there is an active 2G/GPRS connection. This is not related to the handset at all, it's network-side.
The Test:
1. Turn your phone to GSM mode. With my HTC Desire, it's in Settings > Wireless & Network > Mobile Network > Network Mode. > GSM. iPhone it's Settings > General > Networks, Disable 3G (or something like that)
2. Start a data connection
3. Use an app that is data intensive e.g. Google Maps and keep scrolling to download data
4. Use another phone to call your phone
5. Post your results here
If I am right, due to a lack of Dual Transfer Mode capability, your phone will bounce the call to voicemail.


The Solution
The only solution is for you to call your network and complain. YOU PAY FOR THE SERVICE SO THEY SHOULD PROVIDE IT.
My network is Orange and they say they have looked into it but it is not economical to fix. It's been the same since I had a Nokia N95 but smart phones these days are so much more data intensive so the problem is greater.
Many people think missed calls are because of poor network coverage, you might find that this is the true problem.
Don't delay, call today and threaten to leave.
Thanks for your time.
I would like your assistance with something. All it's going to take is a call to you network provider after a quick test with your phone.
The Problem:
Do you miss calls even if the phone has full signal and may even be in your hand? If the answer is yes and you are on any network other than Vodafone, then you are experiencing my frustration. It's due to the networks not prioritising voice calls over data calls when there is an active 2G/GPRS connection. This is not related to the handset at all, it's network-side.
The Test:
1. Turn your phone to GSM mode. With my HTC Desire, it's in Settings > Wireless & Network > Mobile Network > Network Mode. > GSM. iPhone it's Settings > General > Networks, Disable 3G (or something like that)
2. Start a data connection
3. Use an app that is data intensive e.g. Google Maps and keep scrolling to download data
4. Use another phone to call your phone
5. Post your results here
If I am right, due to a lack of Dual Transfer Mode capability, your phone will bounce the call to voicemail.


The Solution
The only solution is for you to call your network and complain. YOU PAY FOR THE SERVICE SO THEY SHOULD PROVIDE IT.
My network is Orange and they say they have looked into it but it is not economical to fix. It's been the same since I had a Nokia N95 but smart phones these days are so much more data intensive so the problem is greater.
Many people think missed calls are because of poor network coverage, you might find that this is the true problem.
Don't delay, call today and threaten to leave.
Thanks for your time.