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ITV miss another goal (merged)
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mickbirch2000
13-06-2010
So who was the pratt at Technicolor who hit the wrong button while jumping around seeing the goal in real time thus managing to cut our viewing from before the throw was taken thro to the players celebration??
SACK HIM/HER

"HUMAN ERROR admitted by ITV
SACK THAT PERSON
No1_Dave
13-06-2010
http://www.telegraph.co.uk/sport/foo...nd-strike.html

plenty of reports now on the web, saying actually large numbers, over a million viewers affected.

LOL at the member who posted in this thread last night saying only "thousands, hundreds of people" affected, very few people watch HD blah blah, and ITV SD was unaffected, people should stick to SD etc etc, what year is this?
jeffersbnl
13-06-2010
'Human error'. Oh dear. I've pushed some wrong buttons in my time and taken things off air, but nothing quite on that level. I do feel quite sorry for the person involved.
No1_Dave
13-06-2010
ah, found the post:

http://www.digitalspy.co.uk/forums/s...&postcount=696
jeffersbnl
13-06-2010
Originally Posted by mickbirch2000:
“So who was the pratt at Technicolor who hit the wrong button while jumping around seeing the goal in real time thus managing to cut our viewing from before the throw was taken thro to the players celebration??
SACK HIM/HER

"HUMAN ERROR admitted by ITV
SACK THAT PERSON”

For the x hundredth time on this thread- the person at Technicolor who hit the wrong button wouldn't have known there was a goal- the error happened a good few seconds before it was scored. It would have happened at exactly the same moment as the pictures cut at home- albeit that you saw it happen a few seconds later- just as everything they see you would see a few seconds later. I can just imagine the sick feeling in their stomach they would have had the moment they realised what had happened and as the goal went in as they tried to rectify the mistake- and how terrible they probably still feel now.
red16v
13-06-2010
Originally Posted by Zaphodski:
“So is there no continuous program identity code sent through the transmission infrastructure along with the broadcast that equipment can poll just like synchronisation data? It seems incredible in the digital age that tv doesn't have a mechanism to detect that a broadcast has terminated prematurely on the primary stream (even if the transmission is still working fine) and invoke a hot swap to the back up stream.”

If the source were to encode EDH signals on its output and the reception equipment were to be monitoring it - then 'yes' the receiving equipment would instantly recognise a loss of an incoming signal. But in practice this signalling appears to be rarely implemented.
tellytart1
13-06-2010
Originally Posted by red16v:
“If the source were to encode EDH signals on its output and the reception equipment were to be monitoring it - then 'yes' the receiving equipment would instantly recognise a loss of an incoming signal. But in practice this signalling appears to be rarely implemented.”

You could, but EDH is unreliable. Some equiment strips it out of the stream, other bits of kit actually corrupt it. And not all kit does what it's supposed to even when it does handle EDH. What is supposed to happen is each piece of kit reads the EDH, checks the signal, strips off the EDH, then re-inserts its own EDH onto the output.

In this scenario - if a piece of kit goes wrong, it could output black but still outputting valid EDH, therefore nothing would happen to anything checking EDH further down the chain.
lundavra
14-06-2010
Some seem to expect FIFA to intervene, I think they might be busy having rather more important problems with Al-Jazeera and the first match of the World Cup with threats of legal action and claims of the satellite being jammed.
d'@ve
14-06-2010
Originally Posted by mickbirch2000:
“So who was the pratt at Technicolor who hit the wrong button while jumping around seeing the goal in real time thus managing to cut our viewing from before the throw was taken thro to the players celebration??
SACK HIM/HER

"HUMAN ERROR admitted by ITV
SACK THAT PERSON”

That was my thought, I was in the kitchen listening to it on radio 5 live AM and after yelling "YEEEESSSSS!" and dancing around a bit, I wandered into the TV room to catch it live on ITV1 HD - where my daughter was watching it disinterestedly, only to be confronted with that bladdy advert.

"WHY THE HELL DID YOU SWITCH CHANNELS??? TURN IT BACK OVER!!!" I screamed as she looked up at me sheepishly, muttering "b... but.... but...". Then the SD feed came on and the awful truth dawned, to my annoyance and serious embarrassment (both in equal measure).

ITV have a lot to answer for - destroying the trust between father and daughter to name but one. I'm gonna SUE SUE SUE!!!!

Well maybe not.
swills
14-06-2010
As has been said before, there is the possibilty that it was human error, something that affects ALL of us !

Maybe annoying, but not life threatning, it was after all just a TV programme!

EVERYONE, without exception makes mistakes, this one sure was bad timing ,(or bad timing by England to score just after it happened!), the person must be mortified by the error,

Inquiry, maybe a couple of days suspension and a warning should be the most that he/she gets.

People shouting 'heads must roll' must be peferct themselves ?
IC89
14-06-2010
Originally Posted by swills:
“As has been said before, there is the possibilty that it was human error, something that affects ALL of us !

Maybe annoying, but not life threatning, it was after all just a TV programme!

EVERYONE, without exception makes mistakes, this one sure was bad timing ,(or bad timing by England to score just after it happened!), the person must be mortified by the error,

Inquiry, maybe a couple of days suspension and a warning should be the most that he/she gets.

People shouting 'heads must roll' must be peferct themselves ?”

There's a lot of people sticking up for the person involved.

It seems these people think that had they not missed the goal, the loss of the HD feed and cutting away from the action in England most important match since 2006, and one of ITVs biggest HD audience, on which their reputation hinges, that this would be 'acceptable'

It is NOT in any way acceptable. The reputation of ITV's football broadcasting has been all but ruined due to this. Once is an anomoly, twice is a disgrace.
BenFranklin
14-06-2010
Originally Posted by jeffersbnl:
“I can just imagine the sick feeling in their stomach they would have had the moment they realised what had happened and as the goal went in as they tried to rectify the mistake- and how terrible they probably still feel now.”

If I and a lot of people in this thread made a mistake of this magnitude at our work, we'd be sacked. Seems like its one rule for these sinister technology cmopanies and another for everyone else
Charnham
14-06-2010
yeah I dont understand why people are defending the employee either, if it were me I would have sacked them, there is simply no way you can keep the person around after making a mistake this great, sends a messages that such mistakes are tolerated, when they should never be.
roddydogs
14-06-2010
But surely if someone was at the match with a mobile phone, in direct contact with someone, that would be several seconds before any TV feed would register?........Also, how much "Free" publicity has Huyundai got out of this?
Charnham
14-06-2010
Originally Posted by roddydogs:
“Also, how much "Free" publicity has Huyundai got out of this?”

more to the point, did anybody put any large bets on with PaddyPower.

I wish I had known about that bet in advance, I may well have taken it.
BenFranklin
14-06-2010
absurd that PaddyPower are offering that kind of bet but that's for another thread i think !
Charnham
14-06-2010
Originally Posted by BenFranklin:
“absurd that PaddyPower are offering that kind of bet but that's for another thread i think !”

dont get me wrong I do not wish to encourage gamabling, and I hate the spread of gambling websites and assocaited adverts on TV, but what is so bad about offering such a bet? Back when I used to watch Big Brother I had a knack for picking the winner early on, why not put a bet on that? ( I didnt, ive never made a bet in a betting shop)

What shocked me was how likely PaddyPower thought it was, is there opinon of ITV, lower than mine, they most have been amazed when this happened.

Personally I feel bets are best placed amongst mates, everyone puts an amount (say a fiver) into the kitty, and if someone wins the bet they get the kitty, and buy a round of drinks, or if no one wins, the money goes to charity, I see no reason to involve 3rd parties.

I have played the Lottery more than a few times however.
mitchec1
14-06-2010
Originally Posted by BenFranklin:
“If I and a lot of people in this thread made a mistake of this magnitude at our work, we'd be sacked. Seems like its one rule for these sinister technology cmopanies and another for everyone else ”

Who say's they haven't. I'm not expecting to be told if they've been suspended, sacked or just warned.

All companies including your so called sinister technology companies have procedures they have to follow so while people are calling for the person responsible to be sacked I'd like TNS & ITV to make sure they find out how it happened and it doesn't happen again
Originally Posted by Charnham:
“more to the point, did anybody put any large bets on with PaddyPower.

I wish I had known about that bet in advance, I may well have taken it.”

Some of us did
Zaphodski
14-06-2010
Originally Posted by tellytart1:
“This isn't possible. The two encoding methods are completely different, so you wouldn't gain any advantage at all in co-timing the SD and HD feeds as received at home. All you'd be adding is another piece of kit in the transmission chain that could fail.”

Yes I see your point and reflecting on the discussion so far it would appear that the crux of the matter is better processes and procedures to prevent the program content being interrupted in the first place. If the BBC aren't asked to simulcast Friday's game let's hope ITV sort their act out once and for all.
fancyabrew
14-06-2010
thing is ITV have form for doing this, this isn't the first time.

Hope they don't have too much 2012 coverage, just imagine the 100m they're approaching the line and an advert for Vagisil pops up!
Zaphodski
14-06-2010
Originally Posted by HGWell:
“But both were technical problems, ITV were just unbelievable unlucky with the timing. If the BBC had problems which stopped a goal going in there wouldn't be such an outcry.

Of course you can be dismayed and trust me no-one is more dismayed than the ITV Sport crew in South Africa who have worked for 2 years solid to make sure you get the best coverage - for free!.”

Not free, just not directly charged.

Originally Posted by HGWell:
“Both ITV Sport & BBC Sport are doing an excellent job in South Africa. ITV Sport have been technically flawless so far whereas the BBC have had some small problems, it's the nature of the beast in live broadcasting.

Some of the comments on here have been ridiculously over the top and people need to get some perspective.”

I have to agree that ITV are accountable and if the problem was due to human error then a reprimand and improvement to processes / procedure should be made. If the problem was due to equipment failure then the appropriate stage of the broadcast system should be examined with a view to improving reliability through potential change of vendor and / or design (to improve resilience).
Mark.
14-06-2010
Originally Posted by fancyabrew:
“Hope they don't have too much 2012 coverage, just imagine the 100m they're approaching the line and an advert for Vagisil pops up!”

ITV won't show any of the 2012 Olympics, other than what's allowed in the news.
fancyabrew
14-06-2010
Originally Posted by Mark.:
“ITV won't show any of the 2012 Olympics, other than what's allowed in the news.”

thank **** for that!

ITV should stick to broadcasting too the morons they're good at that sort of thing. Leave sport to BBC and Sky
Mark.
14-06-2010
Originally Posted by fancyabrew:
“ITV should stick to broadcasting too the morons they're good at that sort of thing. Leave sport to BBC and Sky”

FIFA and HBS would beg to differ; two of the match directors in South Africa are from ITV Sport.

There's no representatives from the BBC or Sky.
fancyabrew
14-06-2010
Originally Posted by Mark.:
“FIFA and HBS would beg to differ; two of the match directors in South Africa are from ITV Sport.

There's no representatives from the BBC or Sky.”

ITV sport has ALWAYS been hopeless compared to BBC, apart from the Big Match in the 70's
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