Originally Posted by
Finglonga:
“Could you have been in any way abusive to them as you were so angry?
”
No. And even abusve people need to have 2 warnings before they can be hung up on.
Anyway after 3 days of calling them and telling them about the obvious network fault, (a few advisers claimed to know about it and a few didnt) I was told it was clearly my phone and to go to the shop to arrange repair.
Went to the shop and they advised of the current local network fault, that started the same time as i reported it!!
Their customer service was ready to get my phone sent off for a problem that was raised 3 days ago!!!
That is the level of competence we are dealing with here.