Aaahh..... I'm not alone! Most of those problems sound quite familiar. I like the box, I really do. Just feels like a bit more effort with the software could really sort some of the bugs. But that seems to be what most of the PVRs are like these days.
I would say our most common problems are:
1) Occasional odd behaviour coming out of standby. Sometimes it seems like it's ignored the remote and needs an extra press or two of the "on" button. About once a week we get a lock up during wake up - both red and blue LED displayed. Maybe related to the timing of pressing the on button - too infrequent to determine the root operator cause (if there is one).
2) Message - Failed recording due to an unexpected internal error. Seems like it used to occur most frequently when there were CH4 recordings in the mix. Removed the second CH4 and CH4+1 from the channel list (inspired by some of the Humax mutterings with duplicate channels causing issues) and I thought this was sorted until a failed recording on ITV4 last night. Oddly there was only one tuner active/required and it was the second of two consecutive programs (the second Benidorm) of which the first recorded fine - so no channel switch and no tuner contention. We've had nights when there's been a sequence of programs keeping both tuners fully active and switching channels between recordings and all worked perfectly. Just can't fathom this one.
3) Recordings that have run for hours. Mostly about 4 hours (guess this is the Freeview style default of didn't see the end of program so continued to record for an extra three hours just to be safe) but we had one program that was still recording the next evening - 22.5 hours and needed a power cycle to stop it. As this ties up one tuner, screwed up some of the scheduled recordings where both tuners were subsequently required on different channels. Not had this since installing a power timer for a nightly reboot and deleting the duplicate CH4 & CH4+1. Don't know if it was an EPG (end of program indicator) type failure, or just down to longer running of the box (fixed by nightly reboot?).
4) Recordings that have been very short. Not seen since a nightly reboot. Could also accept it might be EPG/accurate record issues - but not seen any complaints on the forum about the affected programs from anyone else.
5) I don't have an HD TV, just a nice old bulky Sony CRTV (which has a great picture with digital reality crreation) connected via SCART lead. Whenever the box wakes up ready to record, it momentarily grabs control of the SCART feed. Sometimes this blanks the TV for a second or two, other times it just screws up the auto screen format (switches between 16:9 and 4:3).
6) It's a bit disoncenrting when you first switch the box on and go to the guide and most of the scheduled programs suggest they're "Searching" rather than "Scheduled". Feels like the EPG isn't remembered or updated whilst in standby. But every now and again the fan on the box cycles up, so I assume it does some sort of low power wake up to check/refresh the EPG. But apart from the "failed to an unexpected internal error" it's not missed anything.
Shame there's no email/freephone to contact Harvard International and you have to pay to phone. Also their new
www.thesupportsite.co.uk is pretty crap really - a classic example of form over function. No great info and actually some of the tips are for their Freesat receivers only and not the recorders, but this isn't clear, so could actually be misleading for the less technically aware i.e. Mr Joe Average Consumer.
Beginning to feel like a moaning old f@rt now. But as I said at the beginning, I do like the box and most of the time it works quite well. But I wouldn't recommend it to anyone else unless some of these issues get sorted. Might return it to Costco yet and stump up a wad of extra cash for a Humax HDR instead.