iPhone 4 - waiting for activation

psionic · 24-06-2010, 12:28

Went through the procedure on O2's website to swap the SIM over to microsim and setup the new iPhone 4. However it still says 'Waiting for activation - this may take some time"

Anyone know how long this takes or are the servers overloaded today?

Alkar · 24-06-2010, 13:09

As it is launch day, it's quite likely the servers are overloaded and you'll just need to wait I'm afraid.

unique · 24-06-2010, 13:31

they said that i would get a text on my old phone to tell me that sim had stopped and the new one was ready and number ported to the new sim, and then i should put the new sim in the iphone and connect to itunes etc. they said that the new phone should be turned off for the sim porting to work

i dunno what difference it should make if it's on or off. right now i can't do nothing with the new phone

ginock · 24-06-2010, 13:40

I used to work on a service desk for a phone retailer and was there for both the 3G and 3GS release, on the day it took forever for people to get on and was just a case of waiting sadly...

denzil28 · 24-06-2010, 14:04

Quote:

Originally Posted by unique

they said that i would get a text on my old phone to tell me that sim had stopped and the new one was ready and number ported to the new sim, and then i should put the new sim in the iphone and connect to itunes etc. they said that the new phone should be turned off for the sim porting to work

i dunno what difference it should make if it's on or off. right now i can't do nothing with the new phone

Well that's a big bunch of crap. How can they text an inactive SIM if the new one is ready to go. The phone does not have to be off either. Obviously, you are not going to put your new sim in until it is ready to go.

You will no once it is done as you will lose signal on your old phone and the screen will say something like 'Inactive SIM'

HanneLise · 24-06-2010, 14:14

Mine is working but it is a Business phone and according the lady in the O2 shop, Business did whatever has to be done to swapover at their end rather than the customer doing it

I just synced mine with everything off my old iPhone and now it's working fine

psionic · 24-06-2010, 14:14

At the moment my old SIM is still working (despite the switchover) on my old phone and the new microsim on the iPhone is still saying "Waiting for Activation".

The O2 side of it with the number moving over to new SIM is separate from the Apple side of it with activating the phone.

Oh well I'll just have to be patient I suppose

psionic · 24-06-2010, 15:30

Quote:

Originally Posted by psionic

At the moment my old SIM is still working (despite the switchover) on my old phone and the new microsim on the iPhone is still saying "Waiting for Activation".

The O2 side of it with the number moving over to new SIM is separate from the Apple side of it with activating the phone.

Oh well I'll just have to be patient I suppose

I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away.

Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues

mikey86uk · 24-06-2010, 15:47

My Phone is activated, had signal, and now havent had any for awhile (O2)

Rob68 · 24-06-2010, 16:09

Quote:

Originally Posted by psionic

I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away.

Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues

Seriously? You can really do that? If that's the case why on earth have they introduced the micro sim? To save on weight !?!?!?!?!?!?

OvalJason · 24-06-2010, 16:17

I'm sorry if I'm stating the obvious here and you've already tried this, but you may have to reboot the phone. I just did this after waiting for hours and straight away my new gorgeous iphone4 activated on o2.

psionic · 24-06-2010, 16:20

Quote:

Originally Posted by Rob68

Seriously? You can really do that? If that's the case why on earth have they introduced the micro sim? To save on weight !?!?!?!?!?!?

Yes seriously I kid you not. http://www.youtube.com/watch?v=LebM5624Zfk - Try at your own risk of course

psionic · 24-06-2010, 16:22

Quote:

Originally Posted by OvalJason

I'm sorry if I'm stating the obvious here and you've already tried this, but you may have to reboot the phone. I just did this after waiting for hours and straight away my new gorgeous iphone4 activated on o2.

I tried several times and lost patience in the end

on the air · 24-06-2010, 17:25

Phone purchased at 12:09, still sim swap is yet to go through, o2 customer services have confirmed a sim swap is in process. Is anyone else still waiting???

psionic · 24-06-2010, 17:38

Quote:

Originally Posted by psionic

I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away.

Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues

Now the official MicroSIM is finally working so have now installed that and all is well.

sarah1978 · 24-06-2010, 20:23

My phone is still saying waiting activation but my old phone now doesn't have o2 so I'm without a mobile phone!

They did the migration code at the store whilst I was getting the phone.

They said it could take 2-24hours to transfer my number across, could this be the same for the activation? This is my first iPhone so I'm a bit of a novice!!

mikey86uk · 24-06-2010, 20:33

Quote:

Originally Posted by sarah1978

My phone is still saying waiting activation but my old phone now doesn't have o2 so I'm without a mobile phone!

They did the migration code at the store whilst I was getting the phone.

They said it could take 2-24hours to transfer my number across, could this be the same for the activation? This is my first iPhone so I'm a bit of a novice!!

id leave it switched off for around 1minute and then turn it back on.

you shall then be suprised..................I hope!

sarah1978 · 24-06-2010, 20:40

Quote:

Originally Posted by mikey86uk

id leave it switched off for around 1minute and then turn it back on.

you shall then be suprised..................I hope!

Nope! It's still saying awaiting activation.

Have I done something wrong??

sarah1978 · 24-06-2010, 20:44

I didn't do the activation thing on the website as I thought that this had been done in store because she sent a text to my phone that was then entered into the computer. However, i'm now worried that this might have been to do with transferring my number across.

If this is wrong, I can't do the activation now as my old sim in phone does not have a service either!

chris20 · 24-06-2010, 20:50

i will be getting my iphone from apple Friday and was wondering can i use my normal sim in the phone or does it have to be micro one.

timblewee · 24-06-2010, 20:54

Phone purchased at 0845 it's now 20:52 and I'm still waiting for activation. They weren't kidding when they said this may take some time.

Can anyone remember the days when we could make calls with our phones?

on the air · 24-06-2010, 21:44

Sarah how long has your old sim been without coverage? Mine took about 30 minutes to go through. Chris20 you cant fit a normal sim into the Iphone4, unless you manually cut it down to size.... but this looks a bit fiddly...

psionic · 24-06-2010, 23:11

Mine took about 4 or 5 hours. Phone would not activate until SIM was validated. It was also saying no service. Although I wasn't patient as mentioned in previous posts above, it does eventually go through if you wait long enough...

You'll know it's done when you old SIM (on old phone) stops working.

psionic · 24-06-2010, 23:14

Quote:

Originally Posted by sarah1978

I didn't do the activation thing on the website as I thought that this had been done in store because she sent a text to my phone that was then entered into the computer. However, i'm now worried that this might have been to do with transferring my number across.

If this is wrong, I can't do the activation now as my old sim in phone does not have a service either!

You could try this: Turn the phone completely off (keep power button pressed) until slider appears. Slide it then wait for screen to go black. Then use the tool to pop out the sim tray a few mm. Pop it back in and restart.

ohirome · 25-06-2010, 10:23

Tried all the above and still awaiting activation. To be fair, I activated online at about 4.30/5 so im probably in a queue

24-06-2010, 12:28	#1
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	iPhone 4 - waiting for activation Went through the procedure on O2's website to swap the SIM over to microsim and setup the new iPhone 4. However it still says 'Waiting for activation - this may take some time" Anyone know how long this takes or are the servers overloaded today?

24-06-2010, 20:54	#21
timblewee Forum Member Join Date: Apr 2009 Posts: 3	Still awaiting activation Phone purchased at 0845 it's now 20:52 and I'm still waiting for activation. They weren't kidding when they said this may take some time. Can anyone remember the days when we could make calls with our phones?

24-06-2010, 13:09	#2
Alkar Forum Member Join Date: Jan 2010 Location: London Posts: 116	As it is launch day, it's quite likely the servers are overloaded and you'll just need to wait I'm afraid.

24-06-2010, 13:31	#3
unique Forum Member Join Date: Dec 2008 Posts: 8,034	they said that i would get a text on my old phone to tell me that sim had stopped and the new one was ready and number ported to the new sim, and then i should put the new sim in the iphone and connect to itunes etc. they said that the new phone should be turned off for the sim porting to work i dunno what difference it should make if it's on or off. right now i can't do nothing with the new phone

24-06-2010, 13:40	#4
ginock Inactive Member Join Date: Jan 2010 Location: <nowhere> Posts: 1,265	I used to work on a service desk for a phone retailer and was there for both the 3G and 3GS release, on the day it took forever for people to get on and was just a case of waiting sadly...

24-06-2010, 14:04	#5
denzil28 Forum Member Join Date: Feb 2006 Posts: 1,097	Quote: Originally Posted by unique they said that i would get a text on my old phone to tell me that sim had stopped and the new one was ready and number ported to the new sim, and then i should put the new sim in the iphone and connect to itunes etc. they said that the new phone should be turned off for the sim porting to work i dunno what difference it should make if it's on or off. right now i can't do nothing with the new phone Well that's a big bunch of crap. How can they text an inactive SIM if the new one is ready to go. The phone does not have to be off either. Obviously, you are not going to put your new sim in until it is ready to go. You will no once it is done as you will lose signal on your old phone and the screen will say something like 'Inactive SIM'

24-06-2010, 14:14	#6
HanneLise Forum Member Join Date: Aug 2006 Posts: 1,974	Mine is working but it is a Business phone and according the lady in the O2 shop, Business did whatever has to be done to swapover at their end rather than the customer doing it I just synced mine with everything off my old iPhone and now it's working fine

24-06-2010, 15:30	#8
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by psionic At the moment my old SIM is still working (despite the switchover) on my old phone and the new microsim on the iPhone is still saying "Waiting for Activation". The O2 side of it with the number moving over to new SIM is separate from the Apple side of it with activating the phone. Oh well I'll just have to be patient I suppose I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away. Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues

24-06-2010, 15:47	#9
mikey86uk Forum Member Join Date: Feb 2005 Location: England Posts: 5,525	My Phone is activated, had signal, and now havent had any for awhile (O2)

24-06-2010, 16:09	#10
Rob68 Forum Member Join Date: Jul 2007 Location: Dartford, Kent Posts: 517	Quote: Originally Posted by psionic I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away. Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues Seriously? You can really do that? If that's the case why on earth have they introduced the micro sim? To save on weight !?!?!?!?!?!?

24-06-2010, 16:17	#11
OvalJason Forum Member Join Date: Mar 2009 Posts: 60	I'm sorry if I'm stating the obvious here and you've already tried this, but you may have to reboot the phone. I just did this after waiting for hours and straight away my new gorgeous iphone4 activated on o2.

24-06-2010, 16:20	#12
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by Rob68 Seriously? You can really do that? If that's the case why on earth have they introduced the micro sim? To save on weight !?!?!?!?!?!? Yes seriously I kid you not. http://www.youtube.com/watch?v=LebM5624Zfk - Try at your own risk of course

24-06-2010, 16:22	#13
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by OvalJason I'm sorry if I'm stating the obvious here and you've already tried this, but you may have to reboot the phone. I just did this after waiting for hours and straight away my new gorgeous iphone4 activated on o2. I tried several times and lost patience in the end

24-06-2010, 17:25	#14
on the air Forum Member Join Date: Jul 2003 Posts: 1,028	Phone purchased at 12:09, still sim swap is yet to go through, o2 customer services have confirmed a sim swap is in process. Is anyone else still waiting???

24-06-2010, 17:38	#15
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by psionic I couldn't be arsed waiting any longer - i just cut my old SIM down to microSIM size and used that in the new phone. All working fine now and iPhone activated straight away. Once O2's systems eventually provision the official microSIM I'll just physically swap them over. Patience was never one of my virtues Now the official MicroSIM is finally working so have now installed that and all is well.

24-06-2010, 20:23	#16
sarah1978 Forum Member Join Date: Aug 2006 Posts: 24	My phone is still saying waiting activation but my old phone now doesn't have o2 so I'm without a mobile phone! They did the migration code at the store whilst I was getting the phone. They said it could take 2-24hours to transfer my number across, could this be the same for the activation? This is my first iPhone so I'm a bit of a novice!!

24-06-2010, 20:33	#17
mikey86uk Forum Member Join Date: Feb 2005 Location: England Posts: 5,525	Quote: Originally Posted by sarah1978 My phone is still saying waiting activation but my old phone now doesn't have o2 so I'm without a mobile phone! They did the migration code at the store whilst I was getting the phone. They said it could take 2-24hours to transfer my number across, could this be the same for the activation? This is my first iPhone so I'm a bit of a novice!! id leave it switched off for around 1minute and then turn it back on. you shall then be suprised..................I hope!

24-06-2010, 20:40	#18
sarah1978 Forum Member Join Date: Aug 2006 Posts: 24	Quote: Originally Posted by mikey86uk id leave it switched off for around 1minute and then turn it back on. you shall then be suprised..................I hope! Nope! It's still saying awaiting activation. Have I done something wrong??

24-06-2010, 20:44	#19
sarah1978 Forum Member Join Date: Aug 2006 Posts: 24	I didn't do the activation thing on the website as I thought that this had been done in store because she sent a text to my phone that was then entered into the computer. However, i'm now worried that this might have been to do with transferring my number across. If this is wrong, I can't do the activation now as my old sim in phone does not have a service either!

24-06-2010, 20:50	#20
chris20 Guest Join Date: Jun 2005 Posts: 3,556	i will be getting my iphone from apple Friday and was wondering can i use my normal sim in the phone or does it have to be micro one.

24-06-2010, 21:44	#22
on the air Forum Member Join Date: Jul 2003 Posts: 1,028	Sarah how long has your old sim been without coverage? Mine took about 30 minutes to go through. Chris20 you cant fit a normal sim into the Iphone4, unless you manually cut it down to size.... but this looks a bit fiddly...

24-06-2010, 23:11	#23
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Mine took about 4 or 5 hours. Phone would not activate until SIM was validated. It was also saying no service. Although I wasn't patient as mentioned in previous posts above, it does eventually go through if you wait long enough... You'll know it's done when you old SIM (on old phone) stops working.

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iPhone 4 - waiting for activation

24-06-2010, 23:14	#24
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by sarah1978 I didn't do the activation thing on the website as I thought that this had been done in store because she sent a text to my phone that was then entered into the computer. However, i'm now worried that this might have been to do with transferring my number across. If this is wrong, I can't do the activation now as my old sim in phone does not have a service either! You could try this: Turn the phone completely off (keep power button pressed) until slider appears. Slide it then wait for screen to go black. Then use the tool to pop out the sim tray a few mm. Pop it back in and restart.

25-06-2010, 10:23	#25
ohirome Inactive Member Join Date: Mar 2009 Location: Glasgow Posts: 2,673	Tried all the above and still awaiting activation. To be fair, I activated online at about 4.30/5 so im probably in a queue