Apple Issue Advice on Defective iPhone 4

ClickNegg · 25-06-2010, 11:49

Apple has released official advice for iPhone 4 owners to overcome the problem of the device losing signal when held by the lower left corner.

Steve Jobs responded to a query about the problem from one owner by saying: "Just avoid holding it in that way."

The official advice is to "avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band".

Alternatively, said Apple, customers could buy a case to shield the antenna.

cont...

http://news.bbc.co.uk/1/hi/technology/8761240.stm

ClickNegg · 25-06-2010, 11:50

before the thread police get here, i posted it here as i believe it falls under the current affairs category.

Bedlem · 25-06-2010, 12:27

Really? I think it leans more towards Science & Technology and is more aligned with Mobile Phones than Politics. Just my opinion though, unless it's on the agenda for PMQs...

boyzie · 25-06-2010, 13:13

Well you aint gonna fix that with software........Bad design Apple!

Matt D · 25-06-2010, 13:15

http://www.digitalspy.co.uk/forums/s....php?t=1282800

DotNetWill · 25-06-2010, 13:18

Quote:

Originally Posted by boyzie

Well you aint gonna fix that with software........Bad design Apple!

Easily done with software, just push an update where the signal indicator is not as sensitive :P

ClickNegg · 25-06-2010, 14:51

^he's issued the update - hold it differently.

Quote:

When Steve Jobs introduced the iPhone 4 at Apple Worldwide Developers Conference, he described the integrated antenna as "really cool engineering".

he's a comedy genius

prking · 25-06-2010, 16:09

Apparently some people have been told that they have hands which are too big.

alanwarwic · 25-06-2010, 18:56

Quote:

Originally Posted by ClickNegg

^he's issued the update - hold it differently.he's a comedy genius

He always gets away with it though.
It does seems that the more the customer spends the more likely the customer will say 'I'm satisfied'.

ClickNegg · 25-06-2010, 21:13

he's the head of a whole religion.

moox · 25-06-2010, 22:11

Quote:

Originally Posted by DotNetWill

Easily done with software, just push an update where the signal indicator is not as sensitive :P

But then you'd get legions of "I have 5 bars but my calls drop and data stalls!".

I wonder who decided to put the metal antenna where it will easily be touched when in normal operation. None of the other phone manufacturers seem to make this sort of gaffe.

I also wonder if this is why Jobs had such a problem in his keynote, instead blaming the hordes of bloggers on the WiFi.

lalaland · 26-06-2010, 01:15

When I saw the BBC article earlier today it really made me laugh. Only Apple would actually try to tell their customers how to hold a phone!

For years they've told people what they should and shouldn't want on a phone and people have followed. Now they're telling them how to hold their phones, will people follow?

This is a monstrous cock up on Apple's part. This really could cost them even more of their share of the smart phone market than Android is already ripping from them....

Fried Kickin · 26-06-2010, 02:55

Sorted

http://i47.tinypic.com/wb7ygi.jpg

lalaland · 26-06-2010, 03:04

Quote:

Originally Posted by Fried Kickin

Sorted

http://i47.tinypic.com/wb7ygi.jpg

Wait for it, any time now the temple of Apple will send out a new command to it's users stating that a handle is a must to mobile users, we should all have them and to question them is wrong.

PrinceGaz · 26-06-2010, 04:19

The only problem with not holding the lower-left corner of the phone, is that as a right-handed person, I normally hold the phone in my left-hand (to keep my right-hand free for more important stuff), and the natural position to hold it is with the lower-left corner in my palm, my thumb around the left side, three fingers curled around the right-side of it, and my index-finger at the back.

If I was wrong-handed instead of right-handed, then I'd be fine as holding it with the lower-right of the phone in the palm of my right-hand would leave the lower-left of the phone where the antenna is untouched by my hand.

I can't believe that Apple have made such a fundamental blunder as to design a phone which can only be comfortably used by wrong-handed people, leaving the vast majority of us right-handed people being made to hold it in the wrong hand.

lalaland · 26-06-2010, 04:24

Quote:

Originally Posted by PrinceGaz

I can't believe that Apple have made such a fundamental blunder as to design a phone which can only be comfortably used by wrong-handed people, leaving the vast majority of us right-handed people being made to hold it in the wrong hand.

The iPhone is designed perfectly. It's the hand that has a design fault. Just ask Apple...

jim_uk · 26-06-2010, 09:03

Quote:

Originally Posted by lalaland

The iPhone is designed perfectly. It's the hand that has a design fault. Just ask Apple...

I'm sure Steve Jobs will blame God for poor hand design at some point, I dare say they're already working on a replacement iHand.

25-06-2010, 11:49	#1
ClickNegg Inactive Member Join Date: Jun 2010 Posts: 1,253	Apple Issue Advice on Defective iPhone 4 Apple has released official advice for iPhone 4 owners to overcome the problem of the device losing signal when held by the lower left corner. Steve Jobs responded to a query about the problem from one owner by saying: "Just avoid holding it in that way." The official advice is to "avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band". Alternatively, said Apple, customers could buy a case to shield the antenna. cont... http://news.bbc.co.uk/1/hi/technology/8761240.stm

25-06-2010, 11:50	#2
ClickNegg Inactive Member Join Date: Jun 2010 Posts: 1,253	before the thread police get here, i posted it here as i believe it falls under the current affairs category.

25-06-2010, 12:27	#3
Bedlem Inactive Member Join Date: Jun 2010 Location: Down with man-flu. Posts: 2,336	Really? I think it leans more towards Science & Technology and is more aligned with Mobile Phones than Politics. Just my opinion though, unless it's on the agenda for PMQs...

25-06-2010, 13:13	#4
boyzie Forum Member Join Date: Dec 2002 Location: St Osyth Posts: 3,249	Well you aint gonna fix that with software........Bad design Apple!

25-06-2010, 13:15	#5
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	http://www.digitalspy.co.uk/forums/s....php?t=1282800

25-06-2010, 13:18	#6
DotNetWill Forum Member Join Date: Jan 2008 Location: Cheshire Posts: 4,398	Quote: Originally Posted by boyzie Well you aint gonna fix that with software........Bad design Apple! Easily done with software, just push an update where the signal indicator is not as sensitive :P

25-06-2010, 14:51	#7
ClickNegg Inactive Member Join Date: Jun 2010 Posts: 1,253	^he's issued the update - hold it differently. Quote: When Steve Jobs introduced the iPhone 4 at Apple Worldwide Developers Conference, he described the integrated antenna as "really cool engineering". he's a comedy genius

25-06-2010, 16:09	#8
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Apparently some people have been told that they have hands which are too big.

25-06-2010, 18:56	#9
alanwarwic Forum Member Join Date: Oct 2003 Location: the wild world web Posts: 28,132	Quote: Originally Posted by ClickNegg ^he's issued the update - hold it differently.he's a comedy genius He always gets away with it though. It does seems that the more the customer spends the more likely the customer will say 'I'm satisfied'.

25-06-2010, 21:13	#10
ClickNegg Inactive Member Join Date: Jun 2010 Posts: 1,253	he's the head of a whole religion.

25-06-2010, 22:11	#11
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by DotNetWill Easily done with software, just push an update where the signal indicator is not as sensitive :P But then you'd get legions of "I have 5 bars but my calls drop and data stalls!". I wonder who decided to put the metal antenna where it will easily be touched when in normal operation. None of the other phone manufacturers seem to make this sort of gaffe. I also wonder if this is why Jobs had such a problem in his keynote, instead blaming the hordes of bloggers on the WiFi.

26-06-2010, 01:15	#12
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	When I saw the BBC article earlier today it really made me laugh. Only Apple would actually try to tell their customers how to hold a phone! For years they've told people what they should and shouldn't want on a phone and people have followed. Now they're telling them how to hold their phones, will people follow? This is a monstrous cock up on Apple's part. This really could cost them even more of their share of the smart phone market than Android is already ripping from them....

26-06-2010, 02:55	#13
Fried Kickin Forum Member Join Date: Jun 2007 Location: 🇬🇧 Posts: 54,252	Sorted http://i47.tinypic.com/wb7ygi.jpg

26-06-2010, 03:04	#14
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by Fried Kickin Sorted http://i47.tinypic.com/wb7ygi.jpg Wait for it, any time now the temple of Apple will send out a new command to it's users stating that a handle is a must to mobile users, we should all have them and to question them is wrong.

26-06-2010, 04:19	#15
PrinceGaz Forum Member Join Date: Mar 2006 Location: Newcastle-upon-Tyne Posts: 8,175	The only problem with not holding the lower-left corner of the phone, is that as a right-handed person, I normally hold the phone in my left-hand (to keep my right-hand free for more important stuff), and the natural position to hold it is with the lower-left corner in my palm, my thumb around the left side, three fingers curled around the right-side of it, and my index-finger at the back. If I was wrong-handed instead of right-handed, then I'd be fine as holding it with the lower-right of the phone in the palm of my right-hand would leave the lower-left of the phone where the antenna is untouched by my hand. I can't believe that Apple have made such a fundamental blunder as to design a phone which can only be comfortably used by wrong-handed people, leaving the vast majority of us right-handed people being made to hold it in the wrong hand.

26-06-2010, 04:24	#16
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by PrinceGaz I can't believe that Apple have made such a fundamental blunder as to design a phone which can only be comfortably used by wrong-handed people, leaving the vast majority of us right-handed people being made to hold it in the wrong hand. The iPhone is designed perfectly. It's the hand that has a design fault. Just ask Apple...

26-06-2010, 09:03	#17
jim_uk Forum Member Join Date: Jan 2007 Location: Watford Posts: 12,961	Quote: Originally Posted by lalaland The iPhone is designed perfectly. It's the hand that has a design fault. Just ask Apple... I'm sure Steve Jobs will blame God for poor hand design at some point, I dare say they're already working on a replacement iHand.

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Apple Issue Advice on Defective iPhone 4