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New Software - Has it updated your EGP for the "football" correctly?
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marsden60
30-06-2010
Mine was displaying all sorts last night. (Get ready for a crap explanation)
@ around 19:00 the EPG was showing programmes as World Cup 19:00 - 19:30 then 2 others (can't remember what) 19:30 - 20:00 & 20:00 - 21:00. When I flicked the EPG across so the page started displaying from 19:30 it showed the World Cup until 22:00. When you flicked the guide back it showed the other programmes again.

It was as if the EPG had the data but was not sure what to display.
Mart1n0940
30-06-2010
Having had the EPG problems last weekend I carried out a default reset as advised and this resolved it.

I have now noticed that the quarter finals on Friday 2/7 and Saturday 3/7 are again in a complete mess

What it should say is as follows:

2/7 14:30-17:00 Holland v Brazil ITV1
19:00-21:30 Uruguay v Ghana ITV1
3/7 14:30-17:35 Argentina v Germany BBC1
19:00-22:00 Spain v Paraguay BBC1

what my 9300T EPG says is:

2/7 14:30-15:00 Holland v Brazil ITV1
nothing in the evening on BBC1 or ITV1
3/7 14:30-17:35 Argentina v Germany BBC1
19:00-20:50 Spain v Portugal BBC1

(on this last one it depends what EPG screen you look at it on - if you tab across it changes to an empty slot)

I haven't done another default reset - this may well fix it but I then have to key in 20 reservations each time
JamesE
30-06-2010
Originally Posted by Martin Liddle:
“That is simply not true. There are a number of known bugs for 1.00.15; they may not affect you but they do exist.”

Granted, but most are trivial. The one that is annoying is when you have done an instant record and it it stops scheduled recordings from working if one comes on before the instant has been stopped. Did they cure this with 21/23?

The fact remains, Martin, that I can live with .15 - I can't live with the others.
Martin Liddle
30-06-2010
Originally Posted by JamesE:
“Granted, but most are trivial. The one that is annoying is when you have done an instant record and it it stops scheduled recordings from working if one comes on before the instant has been stopped. Did they cure this with 21/23?”

I believe so.
Originally Posted by JamesE:
“The fact remains, Martin, that I can live with .15 - I can't live with the others.”

I readily accept that; I just think you overstate the benefits and ignore the negatives and I just want to balance the debate.
infinidim
30-06-2010
Martin, I tend to agree with your approach.

I think that Humax UK should now admit to us that they have an issue with the current version of the firmware in the area of EPG updating. Fix it, get it tested and out to the user base as quick as is sensible.

After reading the posts in this forum and also looking at what is happening on my Humax EPG and comparing it with my TV's EPG it looks like they have an issue in the "far" updates that are broadcast. The "now/next" updates do seem to work OK I think. I have also been looking at the ETSI standards and my TV completely complies with that they say - the Humax looks like they don't comply anymore with version .23 of the firmware.

Infinidim
mcdavey
30-06-2010
They're not admitting it's a Humax fault yet!
Quote:
“Dear Customer,
Thank you for your email.
We are aware that there have been a few issues recently with the EPG.
This is currently under investigation and if it’s a problem with the Humax unit then we will be looking for ways to solve it.
Best Regards,
Humax (Technical Support)”


Last edited by mcdavey : 30-06-2010 at 22:25
Bainsyboy
01-07-2010
Originally Posted by -GONZO-:
“Years??? Its only been a major issue since the national retune on 30th September 2009, which to my calculations was less than a year ago so try months instead.”

Trust me fanboy theres been issues for years. I now also have the lovely ---- clock display, something my 8000t humax box doesnt suffer with. Over all I have been happy with both boxes the 9200 though has not been as realiable as my 8000 box.
creddish
01-07-2010
Originally Posted by JamesE:
“Granted, but most are trivial. The one that is annoying is when you have done an instant record and it it stops scheduled recordings from working if one comes on before the instant has been stopped. Did they cure this with 21/23?”

That bug still existed on version .21. It applies when the following Scheduled Recording is on the same channel as the Instant Recording. I haven't tested it on .23 yet but I don't think there is any reason to expect that it has been cured. The delayed starts and premature endings (the so called Late Running Bug) issues still exist on .23.

Colin
shrek
01-07-2010
I had a problem with recording tonights not sure what caused this

Two recordings for itv corrie on 1 minute in length followed by 30 minutes recording
Eastenders started 9 minutes late 8.09pm so ended up watching it on BBC3 later

Both programs are on series link

Remote control slowness thank God has gone too
tim123
01-07-2010
Originally Posted by mcdavey:
“They're not admitting it's a Humax fault yet!”

Of course it's Humax's fault.

My Vestel doesn't suffer from the same problem.

Or perhaps they are going to say that it is the Broadcaster's fault for not using the protocol in the way that Humax expected, like they initially did with the "hang" problem.

tim
evansc
01-07-2010
I have exactly the same problems with .23 and the EPG disussed in this thread and I am on the Sutton Coldfield Transmitter.
-GONZO-
01-07-2010
Just a heads up if you record Coronation Street to check your EPG as tonights episode wasnt linked.
evansc
01-07-2010
Just sent Humax an email and had this reply....

Dear Customer,



Thank you for your email.



We are aware that there have been a few issues recently with the EPG.



This is currently under investigation and if it’s a problem with the Humax unit then we will be looking for ways to solve it.



Best Regards,

Chris,

Humax (Technical Support)

TEL: 0844 669 8800

Humax Sales: www.humaxdirect.co.uk

Humax UK: www.humaxdigital.com/uk
-GONZO-
01-07-2010
Originally Posted by -GONZO-:
“Just a heads up if you record Coronation Street to check your EPG as tonights episode wasnt linked.”

I just looked through to next week and noticed that there are a few Coronation Street episodes that are not linked even after resetting them ive had to individually select some of them.
creddish
01-07-2010
Originally Posted by -GONZO-:
“Just a heads up if you record Coronation Street to check your EPG as tonights episode wasnt linked.”

Yes indeed. My Corrie Series Record setting was lost completely last night. I think that is the first time it has happened to me in the 2 years I have had my 9200.

Colin
Mart1n0940
01-07-2010
Originally Posted by creddish:
“Yes indeed. My Corrie Series Record setting was lost completely last night. I think that is the first time it has happened to me in the 2 years I have had my 9200.

Colin”

I think ITV sprung a surprise with last night's episode of Corrie. It was not advertised in the Radio Times and I definitely heard after last Friday's episode "The next episode will be next Thursday" On this occasion not a Humax EPG issue by the look of it - unlike the forthcoming football Quarter Finals which are still in total disarray on my 9300 EPG
creddish
01-07-2010
Originally Posted by Mart1n0940:
“I think ITV sprung a surprise with last night's episode of Corrie. It was not advertised in the Radio Times and I definitely heard after last Friday's episode "The next episode will be next Thursday" On this occasion not a Humax EPG issue by the look of it - unlike the forthcoming football Quarter Finals which are still in total disarray on my 9300 EPG”

My Vestel PVR recorded the 19:30 episode of Corrie last night OK, so I don't see why the 9200 didn't do the same. I guess my 9200 responded to something as not only did last nights episode fail the Series Record setting was lost. I reset the Series Record setting this morning and tonights Corrie episode at 20:30 is shown in the Recording Schedule but there is no recording icon displayed for it on the EPG entry. If I attempt to set a Series Record or single programme recording on the EPG entry it comes up with a conflict message with the already set Corrie episode listed as one of the conflicting events. It remains to be seen what happens tonight?

My 9200 EPG for for BBC 1 is in a mess for Saturday evening. I'm still trying to sort out what it is supposed to be but it is obviously associated with re-scheduling due to the football.

Colin
-GONZO-
01-07-2010
Originally Posted by creddish:
“. I guess my 9200 responded to something as not only did last nights episode fail the Series Record setting was lost. Colin”

Ive got 2 recordings for last night. 19:30 - 19:31 and 19:31 - 19:59.
PhilipL
01-07-2010
Hi

Spotted the same issues, although we don't use series link/EPG tracking anyway, however:

While Football was on, Now and Next on the Humax showed "Murder She Wrote" as being the current program.

The TV's Now and Next correctly showed the Football was on.

It appears the Now and Next information is being cached also, obviously it should never be caching this info anyway as this should update much quicker than the EPG and change almost in real-time.

Still at least we can use the box again.

Regards

Phil
nvingo
01-07-2010
Originally Posted by PhilipL:
“It appears the Now and Next information is being cached also, obviously it should never be caching this info anyway as this should update much quicker than the EPG and change almost in real-time.”

Ah no. It's known that the Humax PVRs display the content of the 7-day EPG for the current and next programmes, not the broadcast now/next data.
It does have to receive the now/next data for the purposes of accurate recording.

On Tuesday this week, an EPG 'find' for "MOTD" (football) and "inspect" (Inspector Linley) found both of them, both flagged with the lightbulb icon (currently showing) on BBC ONE!
-GONZO-
01-07-2010
Anyone else have an issue with recording Eastenders?
I noticed Hummy was not on at 19:33 so turned on and switch to BBC1 and Eastenders was on but did not start recording even when tuned into the channel.
I then proceded to set BBC3 to record at 10pm and switched to another channel.
At 19:35 Eastenders started to record.
Old Blue
01-07-2010
Originally Posted by -GONZO-:
“Anyone else have an issue with recording Eastenders?
I noticed Hummy was not on at 19:33 so turned on and switch to BBC1 and Eastenders was on but did not start recording even when tuned into the channel.
I then proceded to set BBC3 to record at 10pm and switched to another channel.
At 19:35 Eastenders started to record.”

Yeah, same here. Started a manual recording at about 19:34.

Looked at the playlist to discover that I had 2 Eastenders recordings - 1 failed recording from 19:30 to 19:35 (even though I didn't press record until 19:34?) and one that started at 19:35 and should finish at 20:00.
nvingo
01-07-2010
Originally Posted by -GONZO-:
“Anyone else have an issue with recording Eastenders?
...
At 19:35 Eastenders started to record.”

I didn't have EE set.
I can confirm, that another receiver displayed now/next of fox attack (19:00-19:30) and EE (19:30-20:00) until about 19:35.
PhilipL
01-07-2010
Hi

Originally Posted by nvingo:
“Ah no. It's known that the Humax PVRs display the content of the 7-day EPG for the current and next programmes, not the broadcast now/next data.
It does have to receive the now/next data for the purposes of accurate recording.

On Tuesday this week, an EPG 'find' for "MOTD" (football) and "inspect" (Inspector Linley) found both of them, both flagged with the lightbulb icon (currently showing) on BBC ONE!”

So Now and Next is unreliable, now even more so? It should really be the Now/Next data not data taken from the EPG, isn't that the whole point of having a faster separate data stream for it?

Humax just can't seem to ever get it right, new firmware fixing one thing, making something else worse, and the outdated EPG data that from what I've read doesn't seem to get refreshed from the cache, makes EPG tracking unreliable.

Oh well, still doesn't effect us apart from the odd looking Now and Next data sometimes as we don't use series link as we always found it unreliable due to the Humax having the knack of just dropping a whole series, a bug never acknowledged by Humax let alone fixed.

Regards

Phil
creddish
01-07-2010
Originally Posted by -GONZO-:
“Ive got 2 recordings for last night. 19:30 - 19:31 and 19:31 - 19:59.”

I assume they were both entitled Coronation Street. It looks like you got an example of the Humax "1 minute recording bug". I assume the first recording showed part of the advert break from the Emmerdale programme which according to my Vestel did not finish recording until 19:31 when Coronation Street started. It is typical of the 1 minute recording bug that it starts recording prematurely at the scheduled time of the programme and is then terminated when the EITp/f status signal is received. Normally when I get that bug I just get the spurious short recording and the main programme recording fails.

Colin
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