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tmobile repair 14 working days?
huffy72
02-07-2010
sending my nokia back,after a software update screwed the phone up,took it back to the shop,there sending it away for repair,ive been told it will take 14 working days,can i expect back earlier?anyone have any issues with tmobile repairs ,good or bad,im not that confident that the phone will come back in good working order
bewitched
02-07-2010
I have always had good service from the t-mobile repair service. For me my phone has been back in store ready for me to collect in about 5 working days. I think they tell you 14 to cover themselves in case they are busy.
huffy72
02-07-2010
thanks
skimminstones
03-07-2010
majority are back within 7-10 days. On rare occasions it can take upto 28 but that is pretty rare.
huffy72
10-07-2010
are saturdays and sundays "non" working days???
prking
10-07-2010
Originally Posted by huffy72:
“are saturdays and sundays "non" working days???”

Yes, a working day is a weekday which is not a public holiday.
dangermouse1986
11-07-2010
Originally Posted by huffy72:
“sending my nokia back,after a software update screwed the phone up,took it back to the shop,there sending it away for repair,ive been told it will take 14 working days,can i expect back earlier?anyone have any issues with tmobile repairs ,good or bad,im not that confident that the phone will come back in good working order”

You can track your repair using the Repair Tracker on the website!

http://http://support.t-mobile.co.uk...REPAIR_TRACKER
ilovekrys
11-07-2010
Originally Posted by dangermouse1986:
“You can track your repair using the Repair Tracker on the website!

http://http://support.t-mobile.co.uk...REPAIR_TRACKER”

sorry link is wrong its

http://support.t-mobile.co.uk/help-a...REPAIR_TRACKER
VIEW DESKTOP SITE TOP

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