Up until a few months ago I was getting 3.5 Mbps download and 0.5 Mbps upload. This gradually deteriorated down to 0.8 Mbps download and 0.2 Mbps second upload.
Emailed orange about this and they gave me all the guff about connection set up, connecting to the main phone socket (it is) etc. They then state that having done a line test they have found they need to alter my broadband speed either up or DOWN(!!) So what is likely to be causing this problem?
I am serious thinking of jumping to o2 or Sky which from the reviews seem to offer a better service than Orange (especially o2)
One thing of note is that I am on the old £5 unlimited broadband with my Orange phone. I got a phone call from Orange a few months ago asking me if I'd like to 'upgrade' to the select package. I pointed out to the person on the phone that I wasn't going to upgrade as I'd pay more for less (£9 and no phone calls via Livebox!) He told me the 'select' service would offer more 'reliable' broadband.
The speed has slowed markedly since. Is it possible that my connection is being throttled in order to get me to upgrade?????
If it doesn't improve in 7 days then I'll be asking for my MAC code and it'll be bye bye Orange
Emailed orange about this and they gave me all the guff about connection set up, connecting to the main phone socket (it is) etc. They then state that having done a line test they have found they need to alter my broadband speed either up or DOWN(!!) So what is likely to be causing this problem?
I am serious thinking of jumping to o2 or Sky which from the reviews seem to offer a better service than Orange (especially o2)
One thing of note is that I am on the old £5 unlimited broadband with my Orange phone. I got a phone call from Orange a few months ago asking me if I'd like to 'upgrade' to the select package. I pointed out to the person on the phone that I wasn't going to upgrade as I'd pay more for less (£9 and no phone calls via Livebox!) He told me the 'select' service would offer more 'reliable' broadband.
The speed has slowed markedly since. Is it possible that my connection is being throttled in order to get me to upgrade?????
If it doesn't improve in 7 days then I'll be asking for my MAC code and it'll be bye bye Orange
- have you got 2 separate telephone lines ?