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o2 home phone activation help |
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#1 |
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Forum Member
Join Date: Jan 2008
Location: Central Scotland
Posts: 637
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o2 home phone activation help
We got connected to o2 home phone on Monday, but it stated on the email that we would still be charged for BT calls on that day.
It's just to confirm that if I had to call now, I would be charged via o2 and not BT? Also, we're on the anytime package - am I right in guessing that I can call australia completely free of charge, dependant on that I hang up after 60 mins? Thank you in advance |
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#2 |
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Inactive Member
Join Date: Dec 2006
Location: Shire of York
Posts: 9,728
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Quote:
We got connected to o2 home phone on Monday, but it stated on the email that we would still be charged for BT calls on that day.
It's just to confirm that if I had to call now, I would be charged via o2 and not BT? Also, we're on the anytime package - am I right in guessing that I can call australia completely free of charge, dependant on that I hang up after 60 mins? Thank you in advance |
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#3 |
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o2 Support
Join Date: May 2010
Posts: 10
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Hi Ryan,
On your go live date, you should've got an email/sms notification which would say that "any calls for today will still be billed from your previous provider and O2 will be charging from the tomorrow (the very next day)" So, if you're on the anytime package and you want to utilize your free 600 mins then you’ll have to wait until mid-night. Please see here for more info:- http://broadband.o2.co.uk/homephone/callCharges.jsp Abhishek |
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